Last Updated
Overview
MyCase software offers a robust platform for managing various aspects of the legal business. Though it may be complex for solo practitioners and has a higher cost, its integrated features and user-friendly design make it a valuable tool for law firms of all sizes.
MyCase Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
MyCase Features
Client Intake Form
The client intake form enables law firms to automate the gathering of essential client information online. This streamlines the onboarding process, reduces manual data entry, and minimizes errors, ensuring a smoother and more efficient client intake experience.
Case Analytics
MyCase provides detailed insights into case progress, expenses, and outcomes. This data-driven approach helps law firms make informed decisions and optimize their case strategies. It also improves overall practice performance by identifying trends and areas needing attention.
Calendaring
The software integrates all court dates, meetings, and deadlines into a single, accessible calendar. It helps law firms stay organized and meet deadlines by providing automatic reminders and scheduling tools, ensuring that important events are not overlooked.
Time and Expense Tracking
Users can enable precise tracking of billable hours and expenses directly within the platform. This feature simplifies invoicing and ensures accurate billing by automatically recording and categorizing time and expenses.
Client Portal
The client portal offers a secure, user-friendly space where clients can access case updates, documents, and communication with their attorney. It improves client satisfaction by providing transparency and easy access to important information, while also streamlining communication.
Pros And Cons of MyCase
Pros
Mobile app
Efficient centralized client communication
User-friendly interface
Robust functionality
Affordable for smaller firms
Cons
Users have reported slow email filings
Customer support could be better
Lack of advanced reporting
No offline mode offered
MyCase Reviews
Total 100 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars18%
3
Stars7%
2
Stars3%
1
Stars5%
Share your experience
Robert
Legal Services, 1-10 employees
Less than 6 months
“A frustrating and rigid onboarding process”
Pros
I was drawn in by the promise of an all in one system, it would have been so convenient to replace my two subscriptions for Clio and QuickBooks with just one, but unfortunately that did not work out.
Cons
Getting started was a major hurdle. You cannot just begin using the software as you have to wait for weeks due to a mandatory accounting onboarding. This process involves two separate appointments, not the one they initially promise and each one takes about a week to schedule since they only offer them on Tuesdays and Thursdays. So I ended up canceling but they keep calling me for reasons I am not interested in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cindy
Law Practice, 11-50 employees
More than a year
“Simple to use and very transparent”
Pros
MyCase is pretty simple to use and easy to learn. Anything I am unsure about is always covered in the help section on their site. The pricing and invoicing are very transparent too and the client portal is quite user-friendly for my clients.
Cons
I think it would be great to have template workflows that could be shared between users and customized for our firm. I would also love to be able to share certain tasks with external firms we work with.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Richard
Law Practice, 1-10 employees
More than a year
“Excellent value despite recent price hikes”
Pros
The value for the money is excellent. When I started, it was extremely affordable and still had all the features I needed to run my firm more efficiently.
Cons
It was pretty slow to roll out integrations that competitors like Clio had for a while, such as full email integration. They have definitely caught up in this area but unfortunately, it came with a significant price increase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does MyCase offer an API?
Yes, MyCase offers an API.
What language does MyCase support?
MyCase supports English.
What other apps does MyCase integrate with?
MyCase integrates with Gmail, QuickBooks and Google Calendar.
Does MyCase support mobile devices?
MyCase supports Android and iOS devices.
What much is MyCase For?
MyCase price starts at $49/month. Users can get My Case pricing for a tailormade plan.
Who are the typical users of MyCase?
The typical users of MyCase are those in the legal industry.
What level of support does MyCase offer?
MyCase software offers email, chat, phone support, Knowledge Base and FAQs.