Last Updated
Overview
When I Work software is your gateway to effective workforce management. With features for employee scheduling, time tracking, and communication, it streamlines operations, enhances employee engagement, and boosts productivity. Empower your business with When I Work - optimize your team's efficiency and success.
Overall Rating
Based on 20 users reviews
4.3
Rating Distribution
Positive
80%
Neutral
20%
Negative
0%
Starting Price
Custom
When I Work Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
What Is When I Work?
‘When I Work’ is a user-friendly cloud-based employee scheduling and time-tracking software designed to simplify workforce management. It enables managers to create and share schedules seamlessly, while employees can access their schedules, request time off, and receive shift notifications through the mobile app or web interface.
With a focus on efficiency and communication, the platform streamlines scheduling processes and enhances team collaboration, making it ideal for businesses in various industries seeking to optimize productivity and workforce organization.
How Much Does When I Work Cost?
When I Work starts at $2.50/user/month. The software offers three main pricing plans:
Free Plan
- Price: Free for up to 75 employees
- Features: Basic scheduling and time tracking, but limited features compared to paid plans
Premium Plan
- Price: $2.50/user/month (billed annually)
- Features: Includes features like team messaging, shift swapping, GPS tracking, time tracking, reporting tools, and integrations
- Billing: Annual billing required for this rate
Enterprise Plan
- Price: Custom pricing (based on the number of employees and specific business needs)
- Features: Tailored solutions for large teams, with advanced reporting, integrations, and other custom features
- Contact for Quote
When I Work Integrations
Who Is When I Work For?
The software fits businesses of all sizes across diverse industries, streamlining HR processes and boosting productivity. Industries served include food and beverage, broadcast media, security and investigations, consumer goods, retail, printing, hospital, and healthcare, veterinary, automotive, computer software, entertainment, and insurance.
Is When I Work Right For You?
When I Work is a highly regarded industry software, designed to provide businesses with an intuitive, user-friendly platform to optimize workforce management, enhance productivity, and improve employee satisfaction. The software is scalable, secure, and easy to deploy. Notably, Line Systems Inc, Elephant Delicatessen, and Liberty Living PLC, all companies with revenues of over $50 million, are among its users.
Still not sure if When I Work is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
When I Work Features
Employee Scheduling
The employee scheduling feature helps businesses effortlessly create and manage workforce schedules. Its visual and intuitive interface allows for shift assignment, availability tracking, and shift swaps. This minimizes conflicts, ensures proper coverage, and boosts overall schedule efficiency.
Time Clock
The time clock feature enables digital clock-ins and clock-outs for employees, eliminating manual tracking. Accurate recording of work hours, breaks, and overtime streamlines payroll processing, reducing errors and simplifying payroll management for employers.
HR Management
When I Work offers comprehensive HR management capabilities, including employee information storage, time-off request management, and performance tracking. Centralizing HR tasks provides easy access to employee data, streamlines processes, and enhances communication between managers and employees.
Variable Workforce
The software easily handles employees with unpredictable schedules, optimizing shift allocation and adapting to changing staffing needs. It ensures seamless coordination with a flexible workforce.
Resource Scheduling
When I Work's resource scheduling feature allows companies to manage and schedule various resources like meeting rooms, equipment, or vehicles. It provides a centralized platform for resource booking, availability tracking, and conflict resolution. This helps optimize resource utilization, prevent double bookings, and streamline resource management processes within the organization.
Pros And Cons of When I Work
Pros
Provides a visual representation of weekly work hours
Offers a web-based system that allows easy accessibility and instant updates
Accurate time tracking feature to avoid time theft
Budgeting features help users manage labor costs
Cons
Customer support lacks clear communication as per user reviews
May generate premade confusing reports at times that can hinder analysis
Reporting absences requires removal of employees from scheduled shifts
When I Work Reviews
Total 20 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars30%
3
Stars15%
2
Stars5%
1
Stars0%
Share your experience
Entertainment, 51-100 employees
More than a year
“It made scheduling really easy”
Pros
When I Work allows me to schedule around my availability and I can easily pick up or drop shifts whenever needed.
Cons
I get logged off too often, and it would be helpful to have the option to mark shifts I'm interested in and receive text alerts when they become available. It would be great to have a quick way to modify my notifications.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 51-100 employees
More than a year
“Very easy to use program”
Pros
The app is easy to use and very userfriendly, which makes managing schedules a smooth process.
Cons
This software has been easy to use, and the support has been helpful. It would be nice if some settings could be adjusted for specific departments, as we have several and it would be great to tailor things for each.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
8
Veterinary, 51-100 employees
More than a year
“the pros and cons of what I work”
Pros
The scheduling module is userfriendly, with great templates and a simple setup for tracking paid time off (PTO).
Cons
I think the platform's capabilities for employee documentation are somewhat limited.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
8
Functionality
5
Frequently Asked Questions
Does When I Work offer an API?
Yes, When I Work offers API.
What language does When I Work support?
When I Work supports the English language.
What other apps does When I Work integrate with?
When I Work integrate with many third-party apps, including ADP Workforce Now, Gusto HR, Paychex, Square for Retail, GoCo, and Rippling HR.
Is When I Work available on mobile devices?
Yes, When I Work is available for both iOS and Android devices.
What types of pricing plans does When I Work offer?
When I Work offers three pricing plans: Essentials ($1.5/user/month), Pro ($3/user/month) and Premium ($5/user/month). Contact us for a custom Where I Work cost quote.
Who are the typical users of When I Work?
Typical users of When I Work are managers or employers from small to medium businesses in several industries, including restaurants, catering, hotels, retail, security, and logistics.
What level of support does When I Work offer?
When I Work offers support through online tickets where you are contacted by their support team. They also offer a resource center complete with video tutorials and blogs.