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Smokeball

Smokeball

Last Updated

Key Takeaways

Generated from the text of customer reviews

Smokeball is a practice management tool that is used by attorneys, paralegals, and staff, it streamlines daily workflows with intuitive features. While users praise its ease of use, some report slow loading times. Recently, Smokeball introduced Archie Apps that reduce human errors and speed up the delivery process.

Our Verdict

Smokeball is a solid option for small to mid-sized law firms seeking streamlined workflows and improved operational efficiency. Pricing is reasonable for firms' gaining efficiency across multiple staff members. Overall, it is recommended for practices aiming to modernize operations while maintaining secure, scalable workflows.

Smokeball Specifications

  • Case Management
  • Document Management
  • Client Management (CRM)
  • Billing & Invoicing

Smokeball Features

LeadPro Client Intake

Smokeball’s LeadPro streamlines client intake by tracking leads and managing their progression to clients. It captures essential information and automates follow-ups, ensuring no potential client slips through the cracks.

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Smokeball Payments

Smokeball Payments helps law firms collect fees faster by letting clients pay online with cards or bank payments. It connects directly with billing, so invoices update automatically. It also stores payment details securely and reduces manual work. Firms get paid on time and spend less effort on follow ups.

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Email Management

Users can automatically organize and save client emails to the relevant matter. This keeps all communications easily accessible, reduces time spent on manual filing, and ensures seamless, searchable records.

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Legal Calendaring

This tool enables firms to manage court dates, deadlines, and appointments in one place. It syncs across team members to prevent missed deadlines, improves team coordination, and ensures that all legal obligations are easily tracked and fulfilled.

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Electronic Signatures

Smokeball enables clients and colleagues to sign documents securely online. This speeds up document finalization, reduces the need for physical paperwork, and ensures compliance with legal requirements, offering convenience and efficiency for all parties involved.

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Pros And Cons of Smokeball

Pros

  • Intuitive interface that easily manages files, documents, and calendars

  • Offers a template library and automation tools to generate documents

  • Quick e-filing of pleadings via built-in InfoTrack integration

  • Easy to store files and search them through search engine

Cons

  • Initial setup can take time

  • Reporting feature could be made simpler, according to software users

  • Trust accounting not offered

Smokeball Pricing

Bill

Boost

Grow

Prosper+

  • Key Features:

  • Invoicing

  • Time & Expense Tracking

  • Online Payments

  • Trust Accounting & Reporting

  • Accounting Integrations

  • Everything in “BILL” plus;

  • Fully browser based

  • Client & matter management

  • Task & calendar management

  • Microsoft 365 Outlook & Calendar integration

  • Microsoft 365 Word integration

  • Client Portal

  • Automated letterhead template

  • Everything in “BOOST”:

  • Practice Area Templates

  • Practice Area Calculators

  • Adv. Document Automation

  • Automated Forms/Templates

  • Email Management

  • Word & Outlook Integration

  • Web App

  • Communicate powered by Smokeball AI

  • Everything in "GROW":

  • Firm Insights Reporting

  • Lead Management

  • Inquiry Intake

  • Advanced Matter Intake

  • Custom Workflows

  • Workflow Templates

  • Staff Activity Reporting

  • Profitability Reporting

  • Intake powered by Smokeball AI

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Smokeball Reviews

Total 350 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

20%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Share your experience

B

Bryanna

Chemicals, 11-50 employees

Less than a year

5.0
September 2025

“Incredibly dedicated customer service team”

Pros

Our favorite thing about Smokeball is the incredible dedication of their customer service team. They are very knowledgeable and always have our best interests at heart.

Cons

I honestly cannot think of a single thing we dislike about it. They are brilliant at helping your company's own strengths stand out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Matthew

Legal Services, 1-10 employees

Less than 6 months

5.0
June 2025

“Very user friendly for new users”

Pros

The platform is very user friendly. Like I just started using it and already feel like I have a good handle on how everything works.

Cons

At times the service can be a bit slow at times which I do not like. Other than that, I am a big fan of the program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Madalynn

Law Practice, 11-50 employees

Less than 6 months

5.0
June 2025

“provides helpful task list feature”

Pros

Smokeball task lists are my favorite feature! Creating tasks and prioritizing them is so simple too. Plus being able to adjust how I view my tasks has been extremely helpful.

Cons

Our team has noticed a lot of problems with the memos. When we are typing them, there is a significant lag. I mean it is just a glitch, not a permanent problem but we have reported it several times to get it fixed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

View All 350 Reviews

Frequently Asked Questions

Does Smokeball offer an API?

Yes, Smokeball offers an API.

What language does Smokeball support?

Smokeball supports the English language only.

What other apps does Smokeball integrate with?

Smokeball integrates with multiple third-party applications such as, Zoom, QuickBooks, Birdeye, Microsoft Outlook, Microsoft Word and LawPay.

Does Smokeball support mobile devices?

Smokeball supports Android and iOS devices.

What type of pricing plans does Smokeball offer?

The vendor offers four pricing plans, which include Bill, Boost, Grow and Prosper+. Get in touch for a customized Smokeball pricing plan.

Who are the typical users of Smokeball?

The typical users of Smokeball include various businesses in the legal industry, such as family law, personal injury, real estate, criminal law, civil litigation, business law, and general practice. Its wide applicability across practice areas and strong user satisfaction make Smokeball a top entry in our Best Legal Practice Management Software guide.

What level of support does Smokeball offer?

Smokeball legal software offers email, chat, phone support, knowledge base and FAQs.