Last Updated Feb 11, 2026

Key Takeaways

Generated from the text of customer reviews

Paylocity is a cloud-based HR and payroll platform used by HR teams and managers across industries such as healthcare, retail, and professional services. Users consistently highlight ease of use and employee self-service as strengths, while mobile app limitations remain a concern. Recently, Paylocity introduced an AI assistant to streamline HR workflows.

Our Verdict

Paylocity HR and Payroll is a reliable option for mid‑sized to large organizations seeking centralized workforce management. It fits teams needing scalable payroll and compliance oversight, with pricing viewed as reasonable for long‑term value. Considering user feedback and industry use cases, we recommend this software for businesses of all sizes, typically with 50 to 1,500 employees.

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 399 users reviews

4.2

Rating Distribution

Positive

86%

Neutral

11%

Negative

4%

Starting Price
Custom

Paylocity HR & Payroll Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

View All Specifications

What Is Paylocity HR & Payroll?

Paylocity is a cloud-based HR & Payroll software that automates and streamlines critical HR processes. It includes payroll management, benefits administration, time and attendance tracking, and talent management. Paylocity serves various industries, including finance, and provides mobile accessibility for HR functions from anywhere, anytime.

What Is Paylocity HR & Payroll Best For?

Paylocity HR is equipped with a comprehensive and integrated talent management feature. It supports recruiting, onboarding, performance reviews, compensation planning, and learning programs, helping HR teams attract, engage, and retain employees. By combining fair pay, career development, and training tools, Paylocity enables businesses to build a connected workforce and reduce turnover through structured employee growth.

How Much Does Paylocity HR & Payroll Cost?

Paylocity’s pricing is structured around three customizable modules, including the following, offered at custom rates:

HR

  • Payroll
  • Human Resources
  • Workforce Management
  • Talent Management
  • Benefits Management
  • Employee Experience Platform

Finance

  • Expense Management
  • Corporate Cards
  • Accounts Payable Automation
  • Guided Procurement
  • Headcount Planning

IT

  • Access Management
  • Asset Management
Get in touch with us for a detailed Paylocity HR & Payroll cost breakdown.

Disclaimer: The pricing is subject to change.

Paylocity HR & Payroll Integrations

The platform integrates with several third-party applications, such as:

How Does Paylocity HR & Payroll Work?

Once you have logged in, you can navigate the dashboard and make use of the Paylocity HR features:

  • Explore the 'Our Products' section in the navigation menu to discover the range of HR features, as this section provides an overview of different modules and functionalities available
  • To manage employee-related tasks, click on the 'Human Resources' section and access sub-sections such as 'Workflows & Documents', 'Employee Self-Service', 'Compliance', and 'HR Edge'
  • To create, customize, and manage workflows for various HR processes, such as onboarding, offboarding, and performance management, click on 'Workflows & Documents'
  • Use the 'Employee Self-Service' section to empower employees to access and manage their own HR-related information and view their pay stubs, request time off, update personal details
  • Ensure compliance by utilizing the 'Compliance' section and access tools and resources to stay up-to-date with HR regulations and requirements
  • Explore the 'HR Edge' section to leverage additional HR tools and features like analytics, reporting, and data insights to help you make informed HR decisions
  • To manage payroll-related tasks, click on the 'Payroll' section and handle payroll processing, tax services, expense management, and more
  • If you encounter any issues or have specific questions, utilize the 'Contact' or 'Support' options available on the dashboard to get assistance from Paylocity's client support team
You can also schedule a free Paylocity HR demo to learn more about its functionalities.

Who Is Paylocity HR & Payroll For?

The software is suitable for businesses of all sizes in diverse industries and sectors, such as:

  • Healthcare
  • Non-profit
  • Retail
  • Transportation
  • Education
  • Government

Paylocity HR & Payroll Use Cases

Based on our analysis of user reviews and Paylocity HR and Payroll’s current capabilities, we have identified key scenarios where this software is a good fit for HR teams and business leaders:

Multi-Location Companies Coordinating HR And Payroll

Organizations with multiple offices or branches benefit from Paylocity’s ability to centralize HR and payroll processes. It reduces duplication, ensures consistent compliance, and provides leadership with visibility across locations, making workforce management more efficient.

Mid-Sized Firms Managing Employee Growth

Growing businesses often struggle to balance recruitment, onboarding, and payroll as headcount increases. Paylocity supports these transitions by aligning HR processes with payroll. This helps firms maintain accuracy while scaling operations without adding administrative burden.

Industries With Complex Compliance Requirements

Healthcare, finance, and government sectors face strict compliance obligations. Paylocity helps HR teams in these industries manage reporting, audits, and workforce documentation, ensuring that regulatory requirements are met while minimizing risk exposure.

Teams Prioritizing Employee Engagement

Companies aiming to improve employee retention and morale use Paylocity to streamline communication, feedback, and recognition programs. By consolidating HR and payroll functions, employees gain transparency into compensation and benefits, which strengthens trust and engagement.

Organizations With Remote Or Hybrid Workforces

Distributed teams require accessible HR and payroll systems that employees can use anywhere. Paylocity’s mobile first and cloud-based approach supports remote staff. The platform provides tools for time tracking, leave requests, and payroll visibility, ensuring smooth operations across varied work environments.

Paylocity HR & Payroll User Sentiment

Most Positive Sentiments

Least Positive Sentiments

Ease of Use & Workflow

Mobile App Limitations

  • 82% were Positive
  • 10% were Negative
  • 8% were Neutral/Mixed
  • 25% were Positive
  • 45% were Negative
  • 30% were Neutral/Mixed

Users consistently appreciate Paylocity’s intuitive workflows for payroll and HR tasks. Once learned, processes like onboarding and scheduling become smooth and efficient.

The Paylocity mobile app works for basic functions but has limited support for complex tasks like benefit enrollment or performance reviews. Many users prefer the desktop version.

Employee Self‑Service & Time Tracking

Customer Support

  • 78% were Positive
  • 10% were Negative
  • 12% were Neutral/Mixed
  • 35% were Positive
  • 40% were Negative
  • 25% were Neutral/Mixed

Employees value the ability to manage timecards, tax updates, and time off requests independently. This transparency saves HR teams time and empowers staff.

Issues with responsiveness are frequently flagged, with slow resolution times and inconsistent follow‑up during payroll adjustments or implementation.

Value for Money

Payroll & Reporting Accuracy

  • 75% were Positive
  • 10% were Negative
  • 15% were Neutral/Mixed
  • 30% were Positive
  • 45% were Negative
  • 25% were Neutral/Mixed

Organizations often cite Paylocity as cost‑effective compared to competitors, offering scalable HR and payroll solutions that fit mid‑sized businesses.

Users report PTO accrual errors, reporting issues, and payroll setup challenges. Many double‑check reports or rely on support to resolve discrepancies.

Is Paylocity HR Right For You?

Paylocity HR is designed for organizations seeking a centralized system to manage payroll, compliance, and workforce administration. It supports HR teams in streamlining processes such as onboarding, employee data management, and time tracking while maintaining secure handling of sensitive information. Its scalability makes it suitable for both small businesses and larger enterprises, offering flexibility to adapt as organizational needs evolve. This positions Paylocity as a practical choice for dynamic and diverse workforce environments.

Still unsure about the platform? Contact us at (661) 384-7070 for personalized guidance.

Paylocity HR & Payroll Features

Paylocity helps organizations streamline and simplify the management of employee benefits. It provides a straightforward user experience for employees to review and choose their benefit plans. With functionalities like mobile access, event notifications, reminders, and more, the platform makes the enrollment process faster, smoother, and more efficient.

See How It Works

The software helps businesses leverage best practices and reduce administrative tasks associated with managing employee time. It eliminates the need for manual re-entry, saving time, and reducing errors. Additionally, it handles complex scenarios such as split shifts, meals, spread of hours, and more. This helps businesses avoid compliance penalties and ensure accurate payroll calculations.

See How It Works

The platform automates payroll, tax calculations, deductions, and direct deposit, eliminating the need for manual entries. It also provides transparency into upcoming paychecks and early access to earned wages, saving time and reducing errors.

See How It Works

Paylocity allows employees to create customized workflows for common HR tasks. Users can utilize pre-designed templates or build their own workflows tailored to their organization's specific needs. This feature makes tasks such as onboarding, offboarding, position changes, rate changes, and skill and certification collection easily automated.

See How It Works

The software allows employees to access pay stubs, benefits, time-off requests, and HR-related info through a web portal or app. Empowers employees to manage their own data, reducing HR workload, and improving overall satisfaction and engagement.

See How It Works

The platform uses historical workforce data and sales goals to predict staffing needs. Managers can review and approve recommended schedules, reducing manual planning and ensuring adequate coverage. This feature helps organizations align labor allocation with demand, improving efficiency and minimizing scheduling errors.

See How It Works

Paylocity provides real‑time reporting on employee performance, turnover trends, and demographic data. Custom dashboards and AI‑driven insights allow HR and finance teams to plan staffing changes, optimize costs, and improve retention. By consolidating workforce metrics, the system supports informed, data‑driven decision‑making.

See How It Works

The software offers comprehensive visibility into organizational spending across departments and vendors. It identifies duplicate or inefficient spend, tracks payment cycles, and highlights cost‑saving opportunities. Automated reporting and compliance monitoring streamline procurement processes, enabling finance teams to make faster, more strategic decisions.

See How It Works

Paylocity monitors card and vendor transactions for suspicious activity, sending alerts when anomalies occur. Built‑in workflows require approvals for vendor bank account changes, supported by two‑factor authentication. These controls protect against unauthorized payments and reduce the risk of financial fraud.

See How It Works

The system centralizes workforce planning by integrating HR and finance data into a single platform. It supports forecasting, budget allocation, and seat‑level tracking, while automated workflows keep approvals and notifications synchronized. This feature enables HR and finance teams to collaborate effectively, ensuring accurate staffing decisions and streamlined hiring execution.

See How It Works

Pros And Cons of Paylocity HR & Payroll

Pros

  • Customization options and support help manage complex features effectively

  • Offers time tracking system, reducing the need for manual record keeping

  • Employees can update and manage taxes independently through self-service portals

Cons

  • Frequent product updates show commitment but can be patchy at launch

  • New features may require time before issues are resolved

Paylocity HR & Payroll Reviews

Total 399 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

42%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Share your experience

AC

aaron C.

Retail, 500+ employees

more than a year

4.0
August 2025

Great for tracking time and pto

Pros

To be honest this is a fantastic tool for tracking employee time cards, vacation days, team management and internal office activities. I have used it for years as a manager and found it extremely useful. I could easily track employee time, make quick adjustments and keep tabs on PTO.

Cons

sometimes editing clock-ins would freeze and I'd have to start the edit process over. This might be due to our slow internet speeds, so I cannot be sure it is a software issue or what.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

guerline

Telecommunications, 51-100 employees

Less than a year

5.0
August 2025

Modern and powerful but can be costly

Pros

The interface is modern and really easy to navigate. The system has a wide range of useful features including strong analytics tools and I love the customer support as they are both professional and very responsive.

Cons

The cost might be a barrier for small businesses. I noticed some features are complicated and require technical expertise or time to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

DeBORaH

Hospitality, 51-100 employees

more than a year

5.0
August 2025

good for payroll, reports are tricky

Pros

I love how I can set up health insurance and 401k contributions in Paylocity and then just trust it to run. It's so reliable for making sure everything is processed and payments go out without a hitch

Cons

Finding the right reports can be tricky. so I feel like it would be helpful to have better filters in the reporting section to make it easier to find what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Paylocity offers an API.

Paylocity HR supports the English language.

Paylocity HR integrates with applications; such as Sage, QuickBooks, Clover software, and more.

Yes, Paylocity HR offers a mobile app.

Paylocity HR offers three custom pricing plans, including HR, Finance, and IT. Get in touch with us for a personalized Paylocity HR price estimate.

Typical users of Paylocity HR include professionals working in sectors like education, retail, transportation, and more.

Paylocity HR offers a partner form, email, demos, employee, and client support to users.