Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

ME

Mohammed E.

Higher Education, 101-500 employees

More than a year

5.0
September 2019

Strong analytics !!

Pros

It has been an excellent tool for analyzing data and building visualizations. It offers an almost endless range of features which lets me work with and interpret my research data exactly the way I need. It also handles very large datasets well and produces strong summary reports that I regularly use in publications.

Cons

Getting the most out of it takes considerable training since you need time to properly learn how to use it and understand all of its important features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LZ

Lu Z.

Accounting, 500+ employees

More than a year

5.0
September 2019

Good charts once you practice

Pros

Getting started with this software doesn't take long. With a bit of practice and some creativity, users can create impressive, professional charts.

Cons

The calculation logic takes a while to fully grasp and apply especially features like LOD. Also certain complex charts are not as easy to build as they are in PowerBI.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Education Management, 500+ employees

Less than a year

5.0
September 2019

Easy to learn and master quickly

Pros

Tableau is a very decent tool. The interface is user‑friendly, easy to navigate and quick to learn. You become comfortable with the platform quickly and can start using its powerful features without much trouble.

Cons

The final output doesn't always look as professional or visually appealing as it could. It comes across as powerful and capable but the design can feel a bit dry.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ST

Sarah T.

Higher Education, 500+ employees

More than a year

3.0
September 2019

Access historical data easily

Pros

One thing this software does really well is keep a large amount of data over a long period of time. It's useful being able to pull up data from two years ago while also looking at current numbers at the same time.

Cons

Using it can feel a little hard and it isn't especially user friendly. Getting around the system is confusing at first and it takes a while to learn the navigation well enough to move through it comfortably.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

6

Functionality

6

A

Anonymous

Investment Management, 51-100 employees

More than a year

5.0
September 2019

Great visuals for presentations

Pros

The visualizations are excellent for presenting data and they make trends much easier to spot and explain when sharing information with directors.

Cons

It isn't the most user friendly tool to pick up and learning the programming language behind it can be pretty challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JS

Jose S.

Computer & Network Security, 1-10 employees

Less than a year

5.0
September 2019

The best visuals for BI

Pros

Without a doubt, this is the best business intelligence tool I have used. The visuals are far better especially the graphics, charts and maps.

Cons

One thing that could make it even better is offering stronger training resources for beginners.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Higher Education, 500+ employees

More than a year

4.0
September 2019

Useful sales insights

Pros

Using Tableau helped me get a clearer picture of our target market and share meaningful stats with potential clients. It gave me reliable numbers and useful data that supported my day to day sales work.

Cons

Because it includes so many data points and features, it could get a little confusing when I needed to pull specific numbers. If someone is completely new to it, the learning curve can feel pretty steep at first.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

8

Functionality

8

CS

Carl S.

Internet, 11-50 employees

More than a year

5.0
September 2019

A great tool for data visuals

Pros

Tableau has been an incredible tool for data visualization. It's quick to set up and uploading large volumes of data is easy which makes building reports much faster and more efficient.

Cons

There's a bit of a learning curve at the beginning and it can take a little time to get comfortable with the software. Still, after an hour or so, creating reports starts to feel very fast and natural.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

VA

Vahid A.

Higher Education, 1-10 employees

Less than 6 months

5.0
September 2019

Good visuals

Pros

It handles large datasets really well and the interface is user friendly enough to get around without much trouble. It also comes with powerful features and functions and the ability to create graphical presentations is one of its biggest strengths.

Cons

The learning curve feels a bit slow when you first start using it but the excellent tutorials available do help make the learning process much easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SD

Sean D.

Utilities, 500+ employees

Less than a year

4.0
September 2019

Nice visuals for your data

Pros

Using this product is not a problem and that's probably its biggest strength. It also does a really good job of letting you visualize many different kinds of data.

Cons

It would be even better if there were more visualization features available. A more simplified user experience would also make it more helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KN

Kevin N.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
September 2019

Map tools with great visuals

Pros

Tableau packs in a huge range of impressive features and the visualizations you can build with it look genuinely stunning. The map tools are easily one of my favorite parts. I especially love using the color gradients layered over maps because they make it really clear to show differences from one location to another.

Cons

Getting comfortable with it does take some effort though. There's definitely a learning curve and some of the more advanced features need extra time before they really click. Even after using it for a few months, it still feels like I have only begun to tap into everything the platform can do.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

RS

Richard S.

Non-Profit Organization Management, 500+ employees

More than a year

5.0
September 2019

Eye-catching dashboards with a strong community

Pros

Even with a basic dataset and just beginner-level Tableau knowledge, it's possible to build really striking, informative dashboards and visualizations. There are also plenty of ways to learn Tableau and keep improving, thanks to Tableau itself and its large, active user community.

Cons

At times, very simple tasks end up needing unnecessarily complicated workarounds to get done.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

JR

Justin R.

Non-Profit Organization Management, 500+ employees

More than a year

4.0
September 2019

Good dashboards for marketing teams

Pros

Turning both past and current marketing results into one clear dashboard is something Tableau does really well and that's what I appreciate most about it.

Cons

My only real complaint is that the user interface feels like it could use a more modern upgrade.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

4.0
September 2019

Strong visuals for analysts

Pros

Tableau comes with strong visualization tools and it's already widely adopted across the IT industry by business analysts and data analysts.

Cons

It can be pricey, collaboration with other users is not always easy and the overall user experience could still be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

JB

Jenna B.

Marketing and Advertising, 51-100 employees

More than a year

5.0
September 2019

Dynamic reports that look great

Pros

Across large media clients and teams at different professional levels, being able to present insights clearly and concisely is essential and Tableau consistently helps us do that. I also really appreciate how many different dimensions can be built into the outputs which makes the reporting feel much more dynamic and engaging.

Cons

One challenge that comes up fairly often is that some of our clients don't use it. That said it does provide a free reader that can be downloaded online pretty well for reviewing reports.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MV

Martin V.

Transportation/ Trucking/ Railroad, 500+ employees

More than a year

5.0
September 2019

Dashboards that work across apps

Pros

One thing I really appreciated is how powerful Tableau is and how well it can bring together data from many apps at the same time.

Cons

The part I liked least was setting everything up especially deciding which charts or analyses should appear on the home screen since that part feels complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AG

Ashok G.

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2019

positive experience!

Pros

Dashboarding is where Tableau really shines. It works with many different databases and blending data from multiple sources is pretty easy. You can build actionable dashboards quickly often in just a few days. The storytelling feature is also a nice addition.

Cons

One limitation is that it is not well suited for building standard reports especially things like financial reports. Deploying content and data sources can be tricky and keeping up with user and site maintenance takes quite a bit of effort.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

MH

Michael H.

Insurance, 500+ employees

More than a year

5.0
September 2019

Beautiful visuals with strong analytics

Pros

It has been an excellent tool for data analysis and it does a fantastic job of turning information into attractive graphs and charts for presentations.

Cons

I honestly don't have any real complaints about the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
September 2019

Clear visuals

Pros

Tableau is easy to get up and running and the overall performance is impressively fast. Also it works well on mobile devices which helps a lot when checking reports on the go. On top of that the data visualization features are remarkable and make it much easier to present insights clearly.

Cons

The biggest downsides are the high cost some security concerns and weak versioning capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BB

Blake B.

Mining & Metals, 11-50 employees

More than a year

5.0
September 2019

Beautiful insights that pay off

Pros

It's amazing how visually compelling data becomes with the right tool. We've uncovered inconsistencies in our shipping routes and billing information that we likely never would have spotted otherwise.

Cons

The downside is the price since it's expensive and you end up having to justify the investment again and again. It can be hard to convince management to keep it unless we continue using it to identify new cost savings.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9