Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 101-500 employees

More than a year

4.0
April 2019

Great visuals with helpful trend insights

Pros

Compared with most similar tools, the visualizations in Tableau are better and make it simple to spot trends and pull useful insights from the data.

Cons

At the same time, there's a lot on the screen and a lot to work through which can feel pretty overwhelming when you're new to the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

OG

Olivia G.

Consumer Services, 500+ employees

More than a year

5.0
April 2019

Visuals that make data easy to understand

Pros

As someone without a technical background, raw data on a page can be tough to interpret and turn into something meaningful. Tableau really helps by transforming numbers into visual charts, diagrams and other graphics that make the information much more tangible and understandable.

Cons

One thing I'd really want is more guidance on using the tool especially for non-technical users who just want to build simple reports. Some kind of general training or basic walkthrough would be very helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
April 2019

Strong visuals for data insights

Pros

Tableau has huge potential when it comes to presenting our data in a way that looks visually appealing while also delivering meaningful insights. It provides a great way to organize complex employee data into a format that is highly effective for supporting important decision-making.

Cons

We're pleased with what we've been able to accomplish with it and honestly have no complaints at all.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KP

Ken P.

Computer Software, 11-50 employees

More than a year

4.0
April 2019

Stunning dashboards with great visuals

Pros

After loading nine years of sales data into the Tableau desktop client, I was blown away by the visualizations it produced. Everything from US sales heat maps by state to combined bar and line charts for reps, customers and vendors looked incredibly polished. The variety and quality of BI dashboards you can build with this product are honestly impressive. We're still only in the testing phase but at this point it's looking very professional.

Cons

The biggest downside is the price since it's definitely not cheap. It also really requires a full understanding of your data and the way it handles aggregation. Like most BI front-end tools, it applies assumptions behind the scenes and those may not always match what you actually need. If you're going to use it well, you really have to know your data inside and out.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Information Technology and Services, 11-50 employees

Free Trial

5.0
April 2019

A powerful tool for pivot-style analysis

Pros

Pivot-style analysis is a big plus for me and Tableau really leans into that approach which makes it simple to build out the analysis ideas I come up with.

Cons

Tthe price, it feels too expensive compared with tools like Python and Excel that can deliver the same kind of analysis.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

JS

Jessica S.

Consumer Services, 51-100 employees

Less than 6 months

5.0
April 2019

Secure server with a handy search

Pros

Having a secure server to store our larger data sets has been a big plus and the search function is very user friendly.

Cons

At times it takes a while to load because the data source is so large and that can slow me down when I need to support customers quickly and efficiently.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CE

Chris E.

Consumer Goods, 500+ employees

Free Trial

3.0
April 2019

Great visuals but poor sales experience

Pros

There's a lot to like in Tableau when it comes to the visuals. The charts and dashboards look exactly how you'd want them to, with plenty of options available to choose from. The color schemes work really well, the overall design seems great and the customization tools are powerful enough to give you full control while also keeping data secure.

Cons

Where things really fell apart for us was in dealing with the sales team. They came across as arrogant and didn't seem genuinely interested in building a successful partnership, only in closing the deal for their commission. That experience ended up hurting them in our bake-off and we ultimately chose a competitor instead.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

A

Anonymous

Information Services, 500+ employees

Free Trial

5.0
April 2019

Helpful resources with great visuals

Pros

Creating professional, eye catching visualizations in Tableau is very easy and there are plenty of online resources available when you need help or inspiration.

Cons

The downside is that it is quite expensive especially for individual or personal users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

CH

Cheryl H.

Government Relations, 500+ employees

Less than a year

4.0
April 2019

good connectors

Pros

There's an excellent range of data connectors and the visualizations it can create look really impressive.

Cons

Getting fully comfortable with the software takes time and the learning curve is definitely steep if you want to understand everything it offers.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Banking, 1-10 employees

Less than a year

5.0
April 2019

Great built-in visualizations

Pros

Using Tableau has been a pleasure because it's very user friendly. There are plenty of pre-built templates and formats that make turning data into visuals quick and simple.

Cons

At times, adjusting the formatting settings can feel a bit tedious and slightly frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

More than a year

4.0
April 2019

Detailed visuals with great control

Pros

The visualizations are really well done and there's strong control over the finer details which makes it useful when building out exactly what you need.

Cons

Where it falls short is that it feels a bit behind the curve when it comes to system support, interfaces and newer data formats. They do catch up eventually but it can be pretty frustrating when you're trying to handle third-party integrations in the meantime.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

AB

Andrea B.

Hospital & Health Care, 11-50 employees

Less than a year

4.0
April 2019

Beautiful graphs and visuals

Pros

It creates really attractive, professional looking graphs.

Cons

Unless you have instructional videos to follow, it can be difficult to figure out how to generate graphs without much trouble.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

SS

Surabhi s.

Information Technology and Services, 500+ employees

More than a year

4.0
April 2019

Strong dashboards with good integration

Pros

One of the best parts is how well it integrates with a wide range of databases. It really helps teams and organizations become more data-driven since users can analyze and visualize their information through self-service dashboards for themselves or for other stakeholders. It also feels secure and flexible enough to adapt to different business needs.

Cons

The biggest downside is the high cost and it also takes quite a bit of training before users can take full advantage of everything it offers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

SI

Svetlana I.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
April 2019

Flexible dashboards for deep visibility

Pros

Tableau is highly customizable and it lets you build a wide range of dashboards to track business operations at either a detailed level or a big-picture view.

Cons

Upside and downside at the same time is that it takes a lot of work to turn the data into insights that are actually useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Joanna G.

Non-Profit Organization Management, 1-10 employees

Free Trial

4.0
April 2019

Simple and quick to learn

Pros

This program is reliable and I was able to learn it mostly just by using it. I rarely needed to search for functions and overall the interface and workflow were fairly simple.

Cons

The basic features were simple enough to use but some specific chart types and finer details were not immediately obvious. It still works well for basic projects though getting the most out of the software does take some extra digging and learning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Facilities Services, 500+ employees

More than a year

4.0
April 2019

Nice visuals for your data

Pros

There are a lot of possibilities for presenting data through graphical visuals and it offers far more options than basic Excel does.

Cons

It does take some practice to handle more complicated projects well.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

JM

Jesse M.

Marketing and Advertising, 500+ employees

Less than a year

5.0
April 2019

Flexible visuals with great data handling

Pros

The visualization tools are fantastic and the different ways you can pivot data make the platform incredibly useful. It integrates with all of our systems too which lets us cross-tabulate information and clearly measure the impact of our marketing efforts.

Cons

The interface doesn't seem very user friendly and it could definitely use a more modern design so people with less advanced skills can move around it more comfortably.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JP

Jeffrey P.

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

4.0
April 2019

Strong visuals for your data

Pros

There are tons of impressive ways to organize and visualize data without having to wrestle with the tool too much.

Cons

It did take some time to fully learn and get comfortable using everything and the price is definitely on the high side.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Program Development, 1-10 employees

Free Trial

4.0
April 2019

Fast learning with strong data handling

Pros

Getting started with it was quick because the interface was simple to work with and it can manage a large volume of information without much trouble.

Cons

It does a good job when it comes to analyzing data and saving information but there's a limitation with account access. If I save information in my premium account, I cannot open that same information from my public account and the same issue happens the other way around.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Computer Software, 101-500 employees

Less than a year

4.0
April 2019

Useful daily insights for users

Pros

Day to day it is an essential part of my work. When you're dealing with a platform that has millions of users and thousands more joining every day, it gives me a practical way to visualize the data and keep everything manageable.

Cons

There are times when it seems a bit glitchy. Basic actions like sort or alphabetize sometimes just refuse to work properly for me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6