william
Oil & Energy, 500+ employees
More than a year
“L2L IN THE WORKFORCE”
Pros
The ability to schedule and monitor parts and labor is very useful.
Cons
I can't think of anything negative; there's a small learning curve, but it's great afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
greg
Food & Beverages, 500+ employees
More than a year
“easy to navigate”
Pros
It's simple to navigate and find your way through each step.
Cons
It can feel a bit repetitive initially, but once you grasp the system, it's simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Izaak
Automotive, 101-500 employees
More than a year
“L2L Review”
Pros
Accessing all performance metrics, dispatches for downtime or operational issues, and operator comments on a single screen through the operator portal is invaluable.
Cons
I haven't encountered any cons; my experiences with L2L have been mostly positive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Glenn
Food Production, 51-100 employees
Less than a year
“PM planning”
Pros
L2L helps me stay organized with machine parts and all PM schedules.
Cons
It took me a while to understand the system, but the classes provided helped me greatly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Eliseo
Manufacturing, 500+ employees
Less than a year
“Ease of access”
Pros
It's easy to use, and the app offers great versatility.
Cons
It's quite user-friendly, so I haven't found anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Oscar
Service Dispatch, 51-100 employees
Less than 6 months
“L2L Review”
Pros
It's easy to navigate, maintains organization, and enhances efficiency and productivity.
Cons
In my view, there are many repetitive steps that aren't compatible with other Microsoft tools.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Eric
Automotive, 500+ employees
More than a year
“Easy and conveinent = L2L”
Pros
L2L has significantly improved our Maintenance department. The software is very intuitive, and the customer support is outstanding. L2L welcomes suggestions for making the software more user-friendly.
Cons
The only downside is the lack of true cycle counting for spares.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Food & Beverages, 101-500 employees
More than a year
“L2L in a Job shop environment”
Pros
Installing the software is simple and permits a lot of customization without needing custom programming or internal programming resources.
Cons
We utilize the system for both manufacturing and maintenance. However, the maintenance side often struggles to keep up with the high production activity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phillip
Service Dispatch, 51-100 employees
More than a year
“Mid grade”
Pros
It's simple to complete, with dropdowns that are almost sufficient.
Cons
I can't manage work orders or inventory effectively using this system.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
keith
Consumer Goods, 500+ employees
More than a year
“mechanics use of l2l”
Pros
It effectively tracks machine maintenance history.
Cons
I think the Actions and components list should allow manual input due to the limited categorization options for certain breakdowns.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Erick
Automotive, 500+ employees
“My Review”
Pros
It's easy to grasp for both administrators and users.
Cons
Some parts lack graphical presentation, showing only plain text without formatting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Brock
Service Dispatch, 500+ employees
Less than a year
“Review from Production Planner viewpoint”
Pros
The visual representation and traceability of issues, downtime, and order status are invaluable for tracking scheduling successes and failures.
Cons
In larger facilities, certain areas of L2L can become cluttered with unnecessary information visible to all departments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Joe
Oil & Energy, 500+ employees
Less than 6 months
“Improvement over current CMMS.”
Pros
Opening dispatches and jotting down notes are exceptionally simple. I value the search functionality for finding machines, employees, and more. The checklists demonstrate promising capabilities.
Cons
It should require fewer clicks to access frequently used items. The app interface is challenging to navigate, especially for viewing pictures. Having to scroll through 30 dispatch options can lead to operational issues.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Jason
Oil & Energy, 500+ employees
Less than a year
“L2l”
Pros
The dispatch system effectively notifies support teams.
Cons
There are too many steps involved in entering data, including logging in and completing multiple forms.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
6
Mark
Automotive, 500+ employees
More than a year
“The gold standard of lean manufacturing”
Pros
It integrates spares, dispatches, PMs, TWIs, and work order management into one comprehensive and highly functional platform.
Cons
One suggestion I have is to provide a preview or example of reports before generating them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jon
Shopify, 500+ employees
Less than a year
“Review”
Pros
It provides all necessary features for maintenance tasks.
Cons
I have no complaints; everything seems to be working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Manufacturing, 500+ employees
More than a year
“Superior Manufacturing Analysis Tool”
Pros
The ability to monitor real-time performance and make swift adjustments is crucial.
Cons
It's quite rigid and offers very limited customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dustin
Automotive, 101-500 employees
Less than 6 months
“Brembo Dispatch Review”
Pros
We successfully implemented the dispatch module on five production lines within a few months. Over a six-month period, we logged approximately 130 dispatches, providing access to downtime data that was previously unavailable. This enabled us to identify improvement opportunities and take action.
Cons
The mobile app lacks user-friendliness. I faced difficulties receiving notifications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Darrell
Pharmaceutical, 51-100 employees
More than a year
“Leading2Lean is a great CMMS”
Pros
I find it convenient to fill out preventive maintenance checklists, review their past records, and generate reactive dispatches for equipment problems.
Cons
The reports for machine/asset lists and other areas have limited customization options, which restricts their usefulness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Matthew
Food Production, 101-500 employees
More than a year
“L2L has great dashboards and functionality.”
Pros
Access is simple and the platform is very intuitive.
Cons
Generating reports and using filters can be somewhat challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10