PACE Packager Hub Reviews
Total 59 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars15%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Accounting, 101-500 employees
Less than 6 months
“all-in-one time saver”
Pros
This is definitely worth trying because it's very simple to use and everything I need is already included in one tool. It saves me a lot of time. The task and document management are excellent and I really love those features. It also makes collaboration with my team much easier and more effective.
Cons
Up to this point, I haven't run into any issues with this software. We'll see how it performs over time but I can definitely say I plan to keep using it for the long term.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
Less than 6 months
“Impressive automation suite”
Pros
One thing that really works in its favor is the simple, user-friendly interface which makes navigating the platform fairly easy. It comes with solid automation capabilities and handles workflow management really well. Connecting different workflows is convenient and the integrations work reliably. It also supports data migration and reporting which adds a lot of practical value. Also, application packaging can be done smoothly and third-party integrations through REST APIs are another strong advantage.
Cons
Cost does feel a little on the higher side. Also, there's definitely a learning curve at the beginning since some prior knowledge helps and it can take a while to fully understand how the flow works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“smooth automations”
Pros
Right from the dashboard, everything feels user friendly and managing the task repository is handled in a consistent organized way. Once our work emails are set up, all project details are visible in one place which makes tracking work much more convenient. It has significantly improved how we manage workflows and updates thanks to its smooth automations. It also connects well with both internal and external workflows which has made coordination much more efficient.
Cons
It handles our workflow cycles very well and I honestly have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 101-500 employees
Free Trial
“solid task management”
Pros
The biggest plus for me was how customizable the templates are since they can be adjusted to fit different business needs and the task management works really well too.
Cons
Not bad at all, its been working reliably for me and I haven't run into any issues or negative results while using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“team tracking all in one place”
Pros
Keeping track of the team's tasks is much simpler with this tool. The interface is very user-friendly and shows everything in one place so there's no need to keep jumping between multiple windows.
Cons
For what I needed the tool to do, I didn't run into any issues. Everything worked as expected and felt very complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 1-10 employees
Less than a year
“Storage is good”
Pros
Pace has really helped our business grow. The workflow management tool is one of the features I value most because it's easy to use and can be customized to fit how we work. The storage capacity is another big plus. There's plenty of it and the software does a good job of keeping everything organized.
Cons
Sure is on the expensive side. Customer support could also be quicker to respond.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“I liked it”
Pros
Right away, the workflow management features felt powerful and highly customizable. It lets us connect with other software and automatically package our projects in a reliable, secure way. The interface is clean too so getting started didn't take much effort.
Cons
Upfront licensing cost can be a bit steep for smaller businesses but I still think it's worth the investment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“so good”
Pros
This tool has helped me handle documents, workflows and all kinds of management tasks in one place. It gives me a better way to optimize everything together which makes it easier to spot issues and take corrective action quickly. Setting it up based on our business requirements was also easy and it supports faster, more reliable decision-making.
Cons
I haven't come across any drawbacks in this software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 500+ employees
More than a year
“powerful workflow hub”
Pros
Across our business processes, it has turned out to be one of the strongest workflow tools we've used because everything is organized in such a well-structured way. Task management and repository management work together with different client dashboards and portals in one unified system which makes day-to-day operations much more manageable. Keeping track of orders, updates, progress and workflow integration is easy and takes very little effort with it. The customized and preconfigured application package utilities are especially impressive and have been very helpful for businesses looking to scale up. Overall, it's a effective and dependable workflow process manager.
Cons
Honestly there isn't much to complain about because I've been happy with the features and settings it provides for both businesses and users. The workflow management system is built in a smooth and structured way and it handles task and repository management needs very effectively. If there's one thing I'd suggest, it would be extending the trial version so more users can explore the platform more thoroughly and better understand its full range of utilities before committing. Aside from that, it's a winning workflow solution.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Management Consulting, 500+ employees
More than a year
“works so well”
Pros
Handling task management with this software has been really effective especially when it comes to updating statuses and keeping assignments and orders tracked accurately. The API side of it allows unified integration in a very reliable and smooth way which has solved major problems we used to face while connecting with internal and external dashboards, portals, third-party systems and client platforms. Its well preconfigured workflow setup gives businesses strong control over operations in a proper sequence. It's also a highly customizable solution. Creating new orders and monitoring them through the workflow system is easy and searching for and importing business orders is fully trackable without any hassle. Also, the reporting capabilities and dashboard data extraction are outstanding.
Cons
Across our entire business environment, we've been happy with all the features and made the most of their usability. It works as a one-stop solution for workflow-related challenges, strengthening the whole operations team while giving them more control and confidence to achieve better results through the workflow process and implementation.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Computer Software, 1-10 employees
Less than a year
“great features”
Pros
It offers a lot of advanced capabilities that are really useful across the application lifecycle management process.
Cons
At first, it took some time to get familiar with the features in this tool but after a while everything became much more easy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Civil Engineering, 500+ employees
Less than 6 months
“Packaging automation done right”
Pros
With this tool, its so easy to handle packaging across multiple projects. Setting up a new package for the project you need only takes a few clicks too. It also gives excellent visibility into the packages for selected projects which makes managing package contents much more convenient.
Cons
There is nothing I can point to as a downside with this solution. The interface feels user friendly and configuring and automating the workflow is very easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Scheduling made easy”
Pros
Scheduling and prioritization are handled really well which keeps workflow management running efficiently. Collaboration is simple, work gets finished faster and the platform is flexible enough to adapt to just about any requirement.
Cons
Didn't run into any issues with this product. The interface is easy, it's simple to use and the built-in support services help keep operations running without disruption.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Industrial Automation, 11-50 employees
Less than a year
“10/10 experience”
Pros
It really couldn't have worked out better for keeping teamwork organized and everything in order.
Cons
After more than six months of using it, neither I nor anyone else on the team has run into any problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Health, Wellness and Fitness, 11-50 employees
Less than a year
“strong management”
Pros
Definitely this tool played a big part in helping our business grow. From keeping our data protected to handling management tasks well, this platform really covers everything we need.
Cons
Not a fan of the cost!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Consumer Services, 500+ employees
Less than a year
“simple features”
Pros
There are plenty of features to choose from, the interface is simple to navigate and customer support is consistently available whenever needed.
Cons
Even though the value helps justify it, the pricing is still on the expensive side and could definitely be lower.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Insurance, 101-500 employees
Less than a year
“well-organized”
Pros
Compared with other software we've used, this one performs consistently well. It's simple to navigate, keeps our business running efficiently and the way it handles organization is especially helpful. Managing different projects and other tasks is very easy.
Cons
There's honestly nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than 6 months
“Works great”
Pros
Managing tasks and handling changes feels very easy and the workflow management features are excellent. Reporting and data analysis with this tool have been especially impressive.
Cons
Haven't come across anything to dislike. The interface looks good, provides strong visibility through the activity dashboard and makes reporting and status tracking very convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Media Production, 500+ employees
More than a year
“feature-packed and very comprehensive”
Pros
It comes with a solid support package, is easy to use and offers plenty of features that fit our needs well. Overall, it feels very comprehensive.
Cons
Pricing is a bit on the expensive side, there's no free trial available and it only runs on Windows.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10