Performing Arts, 51-100 employees
More than a year
“Messages come with redeemable points”
Pros
Using it has made it a lot easier for me to interact and communicate with colleagues. On top of that every recognition message we send to celebrate someone's achievement comes with Mo points which the recipient can collect and redeem from a catalogue. For example gift cards from popular stores or vouchers for shopping malls.
Cons
I have not noticed any problems. Yes it did have an issue with slow reward delivery in the past but that problem was resolved about a year ago.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Medical Practice, 1-10 employees
Less than a year
“announcements celebrate success publicly”
Pros
Mo boosts team morale, improves workplace culture and encourages connection among colleagues. Also it is easy to recognize someone's success as an announcement appears on the main dashboard and everyone can quickly congratulate them, celebrate or send a personal message.
Cons
At first I was not satisfied with the reward options available since choices felt limited and not practical but they have improved the selection significantly and now I can choose from a much wider range of rewards that are redeemable locally for everyday use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Internet, 101-500 employees
More than a year
“Points redeemable for instant gift cards”
Pros
Recognition through Mo is not just talk but it comes with points you can redeem for digital rewards from many stores. And I was happy to see Starbucks as an option. Plus it makes it easy to publicly appreciate coworkers online. Whenever my team finishes a sales project, I use this tool to thank them and recognize their hard work.
Cons
All the rewards are limited to digital products or specific shops so there is not any cash bonus or direct monetary incentive. I need to pick my redemption carefully because not every store is available where I live and it feels like a loss if I don't use a voucher right away since most of them have expiration dates.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Internet, 101-500 employees
Less than a year
“private chat with instant rewards”
Pros
The rewards catalog has a great variety of gift cards such as Amazon ones are especially easy to get. And when I choose one, it's ready instantly like no waiting. The app also offers many ways to communicate like private messages, public chat rooms and a shared space. Plus I can send videos, voice messages and emojis which keep conversations fun and lively.
Cons
There is no clear history of where I have sent points so I cannot see who I have already rewarded. That means I end up giving points to the same people every month instead of spreading them around fairly. So I'd really like a monthly activity report so I can track my rewards and make sure everyone gets recognized.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Sports, 101-500 employees
More than a year
“Peer recognition motivates team participation”
Pros
Mo's peer recognition feature is genuinely one of a kind and it really motivates colleagues to join in when someone gets promoted or is praised by a manager for good work. Also the platform's automation helps managers track and assess monthly performance, letting them record notes in the system so it's clear who deserves employee of the month recognition. This streamlines the process and makes achievements visible across the team.
Cons
Managers have to keep reminding coworkers to send recognition messages so everyone can earn points for rewards. When people stop using the feature, their monthly points expire and go to waste. So I think adding more gamification with clearer incentives and prompts would encourage more people to send recognition, earn points and interact more often.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Retail, 51-100 employees
Less than a year
“easy setup with gift rewards”
Pros
This tool is great for boosting workplace morale. Also it is easy to get started as the instructions are clear and the best features are simple to access. Managers can nominate an employee of the month and give rewards and the recipient can choose from hundreds of gift cards.
Cons
The lack of an option to add nicknames to colleagues in the contacts list is a real pain. Because several people in our office share the same last name so I often get confused about who is who and that uncertainty makes it harder when I want to connect with someone or send a personal appreciation message to the right person.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Medical Devices, 101-500 employees
More than a year
“Social network with real recognition”
Pros
It feels like an internal social network where coworkers can connect and hang out in a relaxed way. It is also great for giving shout-outs to top performers as they earn Mo points that can be traded for gift cards which makes recognition feel more real.
Cons
There are times when I notice the gift card delivery is inconsistent. Such as sometimes the code lands in my email instantly but on other occasions I've had to wait up to 48 hours before receiving the gift card code which can be a bit frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Business Supplies and Equipment, 51-100 employees
More than a year
“Great recognition idea but needs more points”
Pros
This platform is a great way to recognize coworkers and share appreciation. Both big and small moments get celebrated which really lifts spirits especially when shout-outs come with e-gift card rewards.
Cons
I feel the monthly points staff get are not enough. I think it would be better if admins could set the limit themselves. That way employees would have more chances to earn enough points for a reward each month.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
6
Management Consulting, 101-500 employees
Less than a year
“provides reminders to managers”
Pros
What I like most about it is how it improves connection and engagement between coworkers and managers. We celebrate every birthday and special occasion and Mo reminds us of the dates and notifies managers in advance so we have time to plan something thoughtful.
Cons
Yes I do have a couple of complaints. One issue is that I keep running into is redeeming gift card rewards as there are only a handful of options that actually work for my region. The bulk of the reward choices seem tailored to North America, leaving users in Asian countries like mine with very limited suitable redemption options.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
Less than a year
“Rewards catalogue with smartphone app”
Pros
Mo's biggest strength is how it helps me share meaningful moments, celebrate colleagues achievements and strengthen bonds with co-workers. I also love the super-friendly interface, the easy access to the rewards catalogue and how convenient the smartphone app is to use.
Cons
Redeeming rewards is frustrating and a bit hard as sometimes the item does not show up in my email for over 48 hours. So I'd really like the process to be faster so there is less waiting.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Leisure, Travel & Tourism, 101-500 employees
More than a year
“Builds morale through recognition messages”
Pros
We are building a more positive, engaging workplace that improves how colleagues, peers and managers interact. I can send appreciation messages to teammates for occasions like birthdays, work anniversaries or when they receive awards from leadership for strong performance. Managers receive reminders so they don't forget to recognize staff and they can award points that employees later redeem for digital gift cards. Overall it makes giving shout-outs simple and helps encourage better connection and morale across the team.
Cons
I used to have many more reward options and could pick gift cards I actually wanted. Lately a lot of those have disappeared so I am often stuck choosing brands I rarely use. The recognition platform also feels stale as no meaningful new features have been added so it no longer motivates people to send appreciation messages. If they expanded the rewards and refreshed the experience, I'd be much more likely to use it regularly again.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Leisure, Travel & Tourism, 101-500 employees
More than a year
“Reward credits create positive energy”
Pros
I'm really impressed with Mo's recognition features as they let me send greetings to celebrate coworkers achievements and special occasions like birthdays, anniversaries or company-wide acknowledgments to highlight great performance. Managers can also add reward credits to those recognition notes which employees can later redeem and pick gift cards from a tailored store. Overall it brings a lot of positive energy and genuinely helps make our workplace friendlier and more uplifting through its recognition system.
Cons
At first the reward system felt pretty confusing because there was not a demo video for new users to watch and learn how it works. As time went by I got the hang of it and eventually everything became clear so we all grew more familiar and comfortable using it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Leisure, Travel & Tourism, 101-500 employees
More than a year
“custom gift cards boost engagement”
Pros
Mo really helps managers engage with employees and reward those who stand out with customized gift cards. Also the platform is easy to navigate and the demo videos made it simple to get comfortable with how everything works quickly. We also boost each other by sending recognition messages that include Mo points which stack up and can be redeemed for rewards from the catalogue. At my workplace this has become a new habit celebrating special moments and recognizing colleagues accomplishments.
Cons
The rewards are not the same in every region such as in my country there are only a few options. And since the catalog is localized, my team has a much smaller selection. So I really hope it adds more variety so everyone can find something that works for them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10