Safeguard Global Reviews

“costly service with slow support

Pros

It works as an employer of record for our company in countries where we don't have a physical presence. Once the initial setup is finished, the platform provides reliable payroll processing for our international employees. In places where the company doesn't maintain central offices, they partner with local providers which helps extend coverage to more countries.

Cons

The downside, as with a lot of PEO providers, is that it can get expensive and the fee structure changes depending on the country. If your registration is handled through a local office in a less common market, response times can be noticeably delayed. There also seems to be quite a bit of turnover among account managers, so it's not unusual to end up with a new contact every few months.

“global hiring but with delays

Pros

It gives us confidence that the company stays compliant and protected if something goes wrong. On top of that, it lets us hire in almost any country around the world.

Cons

platform's team does reply and tries to help but getting responses from the local partners feels slow. Because of that, we haven't been able to onboard a single person within the timeline the tool originally estimates.

“Responsive support!

Pros

i love how quickly the team responds whenever something comes up. The assistance and guidance have been consistently helpful any time there's been an issue.

Cons

haven't come across anything negative to say about this tool.

“flexible teams and seamless integration

Pros

It is really helpful to be able to have staff work with the firm from different locations which gives us access to people we otherwise wouldn't be able to bring on. The integration process was also very easy. On top of that, Zinzan did a good job of keeping me on track and making sure the implementation kept moving forward.

Cons

can't think of any downsides.

“helpful support for employees

Pros

One thing that has been really valuable is how quickly our employees can get help and have their questions answered.

Cons

At times, it feels like there's some turnover or new people are stepping into roles fairly often.

“Friendly support for global hiring

Pros

Hiring people in other countries has been much more manageable thanks to the knowledgeable and friendly team.

Cons

It's definitely a pricey solution but it does save a lot of time.

“reasonable pricing but limited control

Pros

With a broad global presence, this tool has been a dependable EOR for us. The pricing feels fair and our current agreement can be used in pretty much any country which is a big advantage. It's also a plus that they provide both health insurance and life insurance.

Cons

Dealing with the local HR and this tool contacts can be frustrating at times. One downside is the lack of self-service options for customers, compared with other EOR providers, we have a lot less direct control over employee-related tasks. With this tool, nearly every request has to be sent by email which can be limiting.

“responsive and attentive support

Pros

Whenever I reach out, the team gets back to me quickly and stays very attentive.

Cons

It would be helpful to have more training available for the portal.

“professional support

Pros

One thing that really stands out is how responsive the team is. The person I'm in contact with is knowledgeable, pleasant to deal with and clearly knows their work well. The combination of quick replies, real expertise and a friendly attitude has made the experience very positive.

Cons

I honestly haven't run into any issues so far.