Total 36 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Doris

Law Practice, N/A employees

More than a year

4.0
May 2023

affordable and reliable cloud solution

Pros

The step-by-step guides make it simple to train new employees on how to use the software. The integration of the credit report also saves time, and all schedules are easy to use.

Cons

Upon filing the Attorney Fee Disclosure, it does not always update right away. While the credit report integration is quite useful, I often find that the addresses provided are incorrect and require correction.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sophia

Law Practice, 1-10 employees

Less than 6 months

4.0
September 2022

amazing cloud-based tool with client portals

Pros

I truly enjoy the cloud option since the staff work remotely. The client portal is essential, clients have not faced any issues while completing their information, and the data has been populated correctly in the necessary documents. I particularly value the petition checklist that ensures all information is complete prior to petition filing.

Cons

I am not particularly pleased that only the initial filing of the petition can be processed through the program. It would be wonderful if there was a more easy way to integrate mailing documents to creditors when necessary. Completing local forms is not particularly intuitive, and I am better off downloading the Word versions from the Court's website. We faced an issue where the Suite numbers of addresses were omitted in the creditor matrix due to the client's use of "#". It would be beneficial to receive some sort of warning in this regard, as correcting this issue with the court can be quite a hassle. I would also appreciate the ability to manage files for debtor cases that we handled prior to switching to Next Chapter, as well as matters in which we represent a creditor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

V

Vincent

Law Practice, 1-10 employees

More than a year

5.0
August 2022

best choice for online bankruptcy prep

Pros

NextChapter offers excellent integration with our practice management software Clio, enabling online access to use the software from anywhere with an Internet connection.

Cons

Our transition from Best Case to Next Chapter has been interesting. Best Case includes a valuable feature that analyzes the monthly decrease in gross income required for a client to qualify for the means test. This analysis breaks it down over one month, two months, three months, four months, five months, or six months. While I do not consider this a dealbreaker, it would indeed be a nice feature to have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Law Practice, 1-10 employees

More than a year

5.0
August 2022

switching to nextchapter was the right move

Pros

The process is quite easy, allowing even beginners to handle data entry, while more experienced team members can take over for tasks like working on exemptions or means testing.

Cons

I would like the feature to file other documents through NextChapter after the petition, such as the Financial Education Certificate and Chapter 13 Plan. I have found that when working on the Means Test, I must refresh the page frequently to ensure that the calculations remain updated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

William

Law Practice, 1-10 employees

More than a year

5.0
August 2022

helps you stay organized and productive

Pros

The questionnaire and document storage, along with the document creator, are helpful features.

Cons

When I click to preview the petition and notice an error, I wish there was a feature that would direct me precisely to the question that requires revision. There are times when I simply cannot locate where a specific response on the petition originated from.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Changi

Law Practice, 1-10 employees

Less than 6 months

5.0
August 2022

a solid, reliable tool for the job

Pros

I find it convenient to fill out forms and to populate the input data for different forms that share the same inputs.

Cons

It would be beneficial if the software could identify which exemptions, whether state or federal, are the most favorable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deborah

Law Practice, N/A employees

More than a year

5.0
August 2022

loving this product so far

Pros

I appreciate the ease of use, and the schedules and layout are visually pleasing.

Cons

There are a few areas in terms of integration and functionality that could see improvement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

C

Christina

Legal Services, 1-10 employees

More than a year

5.0
August 2022

Continuously updates which makes it even better

Pros

Everything is conveniently located in one spot for each client.

Cons

The cost for a small business is somewhat on the pricey side.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anthony

Legal Services, 1-10 employees

More than a year

5.0
August 2022

great value for the price

Pros

I appreciate this product because I hold the belief that the quality and features provided are directly related to the amount spent.

Cons

E-filing can be somewhat challenging, however, overall, the program serves well for preparing and filing bankruptcy cases.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M

mark

Legal Services, N/A employees

More than a year

5.0
August 2022

fastcase offers some standout features

Pros

The form-building feature is the tool I rely on the most when working with the software. It allows me to create and customize forms effectively, making my tasks much more efficient.

Cons

There are a few forms that are missing and need to be created and added to the files. At times, I need to make a phone call to determine how to gather the necessary files and prepare for filing. The previous program I used was relatively easier to navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Law Practice, 1-10 employees

More than a year

5.0
August 2022

solid choice for bankruptcy cases

Pros

It is simple to use and automatically repeats common data entries for most filings, which saves me time.

Cons

The number of bankruptcy filings has decreased a lot, and I find the software to be rather expensive, especially during periods of fewer filings.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AJ

Andrew James

Law Practice, N/A employees

More than a year

5.0
May 2022

a must-have tool for law firms

Pros

I enjoy the fact that it is cloud-based, seems secure, and allows real-time access from anywhere.

Cons

I find that BestCase seems to be easier for me to use. Sometimes it can be a bit difficult to remember where everything is located in NextChapter, particularly regarding where to input data for it to appear on a specific form.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kenneth

Legal Services, N/A employees

More than a year

5.0
February 2022

nextchapter is a reliable bankruptcy solution

Pros

Filing cases is very simple. Creating, amending, and modifying a Chapter 13 plan is a fantastic feature. I particularly like that it stores all documents filed with the court.

Cons

I consider this software to be the best, so answering this question is somewhat difficult. Perhaps the only downside is that I always need to save the expenses after completing the entry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Legal Services, 1-10 employees

More than a year

5.0
November 2021

Pretty simple to navigate

Pros

It is easy to use. If I get stuck on where to input information, the search tools and help features function effectively. Filing cases is simple, as is uploading client documents and filing necessary documents. The forms library is excellent, and the website operates well while also being visually appealing.

Cons

We are bound to use Best Case for some of our clients, and switching back and forth between the two programs can be a challenge.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Kathleen

Legal Services, 1-10 employees

More than a year

5.0
October 2021

simplifies handling bankruptcy software

Pros

The ease of use keeps me organized and efficient, making the filing of bankruptcy cases a simple process.

Cons

It would be great if the Start Basics package included court notices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Law Practice, 11-50 employees

Less than 6 months

5.0
August 2021

nextchapter is seriously impressive

Pros

The helpdesk agents are fantastic! They respond quickly to my questions and are consistently very helpful.

Cons

The credit integration requests certain personal information that does not align with the structure of a nonprofit organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10