
Visualping Reviews
Total 30 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars43%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Andrew L.
Mid Market, 51-100 employees
“Reliable bulk upload feature
Pros
The bulk upload tool is simple and dependable. It organizes tasks so I can work quickly and efficiently.
Cons
I can't dismiss a check or run when the site experiences an error. If a page won't load it's logged as a change. Because of that there's no method to force the following check to compare the most recent successfully loaded version of the page against the current one. From my perspective this is a serious problem. If the site is down for a day or two I have no reliable way to determine whether any real content changes occurred once it comes back online since the outage itself pollutes the change history and prevents accurate comparisons.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mid Market, 51-100 employees
“Simple to adjust the monitoring frequency
Pros
What really stands out to me is how simple it is to change the monitoring frequency to suit what I'm doing. Whether I need to check a page every few hours for urgent updates or dial it back to a once-a-week check for less pressing changes, the control is right at my fingertips. The interface makes tweaking these intervals quick and easy so I can set it up and forget about it, confident that I'll be notified exactly when I want to be. It removes the hassle of manual checking and makes staying on top of changes feel effortless.
Cons
I've noticed that sometimes it flags changes that aren't actually important like minor layout shifts, tiny formatting tweaks or ads reloading on the page. Those alerts can add some noise when what I really want are notifications about meaningful content updates. It's not a deal-breaker since the service remains extremely useful but it does mean I often have to filter out alerts that don't matter. A bit more precision in defining what counts as a "change" would make the experience noticeably better.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Saeed A.
Mid Market, 101-500 employees
“No technical skills required to use
Pros
Using it has been very simple for me and I didn't need any technical skills to get started. I like how fast I can create alerts for updates on any website. The layout is tidy and easy to use and I consistently get timely notifications whenever something changes.
Cons
Occasionally I get false alerts when a site's layout shifts subtly, even though the important information hasn't changed. What helps is tweaking the specific regions the service monitors a few times until those phantom alerts stop showing up any longer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Useful email alerts
Pros
I receive emails signaling webpage changes.
Cons
When errors happen with tracking elements of webpages there is sometimes no self-fixing solution so I have been forced to contact support
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Mid Market, 51-100 employees
“essential part of our workflow
Pros
In my role as a web development manager responsible for more than 100 websites, I've come to rely on it as a central part of our maintenance routine. My team and I run checks every time we push plugin updates to our WordPress sites. It removes a lot of the headache from front-end monitoring and helps us identify and resolve issues across our microsites much faster which saves time and reduces the likelihood of mistakes. The setup was simple and the email alerts have been really helpful for keeping me aware of problems. Overall, it's become one of my go-to tools for routine oversight.
Cons
We've got no issues with it. For our team it is indispensable and I personally found the bulk import feature to be an enormous time-saver when I was setting up the initial 500 monitoring jobs across our sites, a task that would have taken a huge amount of time to do manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 1-10 employees
“effective for finding leads
Pros
What I really like is how simple it is to use and I don't need to be an IT expert to get things done. I was able to set it up without headaches and even imported a large portion of what I wanted to monitor from a spreadsheet. Because I'm using it every day, it actually helps me discover leads and gives me tangible value. The customer support has been okay overall although I feel they're somewhat limited when it comes to handling false positives. I'm on the business plan which is all I can afford right now and while they advertise more advanced machine learning on higher tiers, those options are unfortunately beyond my budget.
Cons
I was seriously close to cancelling my subscription before they rolled out the new Beta AI feature because the flood of false positives had become maddening. I collaborated with support to dig into the issue but after they introduced the Beta AI it resolved roughly sixty percent of those incorrect alerts. Even so, I'm still getting quite a few notifications about things I never wanted to be alerted to but overall I estimate I'm only wasting about twenty percent of my time when I use the service now. It's definitely preferable to having nothing at all. I make a point of tagging each incorrect alert as "Error," so in theory it should be able to analyze my hundreds of reports and improve accuracy. The downside is I spend a lot of time sifting through every notification and sending feedback to VisualPing. I really hope the team is dedicating as much effort to refining the Beta tool as I am to reporting these problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Elad A.
Mid Market, 51-100 employees
“allows me to monitor dozens of competing websites
Pros
I rely on this tool to keep tabs on dozens of competing websites and funnel that useful information into our organization.
Cons
There are times when the changes are so tiny that I end up getting alerts that feel like spam.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
8
Jorge Mussa D.
Mid Market, 101-500 employees
“Transformed how i track websites
Pros
It has totally changed how I monitor important website updates. It's quick, dependable and super simple to configure. Now I don't have to stress about missing critical changes on sites I care about.
Cons
I love Visualping for occasional checks but when I need to watch a lot of pages regularly the expenses build up fast and become a real concern.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Liam Q.
Small Business, 11-50 employees
“Simplifies tracking
Pros
As a fairly casual user I've found it pretty simple to track websites across the web that I tend to forget to check regularly. Very user-friendly!
Cons
I'd love to receive additional free update checks beyond what's currently offered.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Keeps me aware of new releases
Pros
I use this tool to get alerts whenever a piece of software releases an update especially when the company doesn't bother sending announcement emails.
Cons
So far I haven't come across anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10