Amy D.
Education Management, 51-100 employees
More than a year
“campus wide adoption”
Pros
Across campus the system has been very user friendly. Parents, students and staff all picked it up quickly and I rarely have to step in to help anyone use it.
Cons
A couple of features still feel missing though like a grade level filter in the school directory and notifications when someone submits a start form.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ekaterine T.
Education Management, 51-100 employees
More than a year
“Good grading and messaging tools”
Pros
Right away the interface felt user friendly and simple to understand. One of the best parts is being able to set up grade categories with their matching weights so when assignments and categories are entered the system automatically calculates everything correctly. I also really appreciated how it makes communication with students and families much simpler through the built-in messaging features which ends up saving a lot of time.
Cons
The only issue I have is that the mobile version of the website is not very efficient. It would be much better if there were a dedicated mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarah C.
Education Management, 11-50 employees
Less than a year
“Simple navigation”
Pros
Compared with other platforms I've used in schools this feels much more accessible and user friendly. The navigation makes sense and getting around the system is easy. I've also appreciated the built in messaging and help ticket feature since responses come back quickly when support is needed.
Cons
There really isn't much to complain about. If anything I just wish my school made fuller use of more features such as entering test scores and adding calendar information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haemi Grace L.
Education Management, 11-50 employees
More than a year
“clear grading insights”
Pros
Everything feels very convenient and simple to use. It's especially helpful to see how each assessment category I set up shows the way every skill contributes to a student's overall grade.
Cons
With our school's block schedule and separate events for the high school and middle school the calendar section can be a bit difficult to read.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
April P.
Education Management, 11-50 employees
More than a year
“Dependable study guide”
Pros
Something that really stands out is the chat box. I usually get a reply within 30 minutes or even faster. The staff are always personable and if they don't know the answer right away they make sure to find it. I also really appreciate the Study Guide.
Cons
Nothing to complain about. I haven't had any problems and anytime something has come up customer service has always helped me through the chat box.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10