
InReach Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars84%
4
Stars16%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James L.
Staffing and Recruiting, N/A employees
More than a year
“Flexible training platform!
Pros
This tool has given my team a flexible and reliable training environment that makes it possible to adopt different modes of delivering content to our new recruits. Hosting large online training webinars has been simple and the accurate learner analytics help me track each individual's performance without missing details.
Cons
For us, this tool has been a dependable learning management tool and we really haven't run into any negatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maurizio P.
Marketing and Advertising, N/A employees
More than a year
“Simple courses with formal management
Pros
For my team, the learning process has become much more engaging with this tool, thanks to its structured approach to sharing information. The formal course management system adds clarity to the entire setup, making training more organized and effective.
Cons
I find it to be consistent in performance with no learning defects which provides a smooth experience for users like me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayank K.
Design, N/A employees
More than a year
“Easy to use tool & constant support
Pros
My personal experience with this tool has been very satisfying. Using the platform felt simple and whenever I needed support, it was easy to access. It honestly feels like having an assistant always available to help.
Cons
So far, everything has been working fine, though I do feel the website could use a little polish to look better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Carol G.
Insurance, N/A employees
More than a year
“smooth admin navigation and easy task management
Pros
From an admin perspective, the platform works smoothly. I can easily navigate, manage tasks and always find updated information without hassle which saves me a lot of time.
Cons
From my clients' feedback, I've noticed that support is a weak area, many have said they don't get responses to emails or calls.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
Olivia M.
Hospital & Health Care, N/A employees
More than a year
“Responsive support with easy onboarding
Pros
The customer support team really stood out for me. They were responsive, patient and genuinely a joy to work with, making onboarding simple and stress free. I'll miss working with such helpful people who truly care about the user's experience.
Cons
Personally, I can't think of anything negative to say about this tool since the team has been outstanding in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10