
Niche Academy Reviews
Total 27 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars41%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alyssa G.
Libraries, N/A employees
More than a year
“Simple video creation for patrons
Pros
The thing I like is that it is very simple to find and create videos for our patrons and our staff. It saves me a lot of time and makes my daily work much easier.
Cons
Since becoming an admin, it's been very difficult to figure out how to assign training videos to my staff members.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hawa J.
Libraries, N/A employees
More than a year
“High quality consistent trainings
Pros
As a new librarian, I truly appreciate the high quality of Niche Academy's offerings. The trainings and webinars are always consistent and up to date.
Cons
There isn't anything I dislike about this software, it's free for me and I feel there's no reason to complain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley R.
Libraries, N/A employees
Less than a year
“Short easy to follow courses
Pros
I like that each training is easy to follow and doesn't take too long to complete. It's also great that there are so many different topics to choose from.
Cons
I wish the content were organized into clear topic groups to make everything easier to find and navigate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tiffany S.
Libraries, N/A employees
More than a year
“Build your own training courses
Pros
What I really enjoy is having the ability to build my own training courses whenever I need to.
Cons
For me exploring, sharing and using the marketplace feels limited, especially outside of creating my own modules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gretchen E.
Libraries, N/A employees
More than a year
“Wide variety of trainings available
Pros
This software is really easy for me to use and I like the wide variety of trainings that are available.
Cons
There truly isn't anything I like the least. My experience has been smooth and hassle free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina S.
Museums and Institutions, N/A employees
More than a year
“Smooth and stress free learning
Pros
I find the courses to be very easy and simple for me to both understand and finish which has made learning a smooth and enjoyable experience without any stress or confusion.
Cons
So far, I really haven't had any negative experiences while using this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie H.
Libraries, N/A employees
More than a year
“Enjoyable visuals in webinars
Pros
One thing I find perfect for me is the design of the webinar squares with the different pictures. I know it might sound silly but the visuals make it more enjoyable for me.
Cons
I had an incident where a class froze halfway through and even after trying three more times, it still wouldn't play which was really disappointing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7