When I Work

When I Work is a workforce management solution that streamlines employee scheduling, time tracking, and team communication, making it especially effective for shift-based and hourly teams. Whether you're a part-time employee aiming to boost your hours or someone seeking more flexibility in your workweek, When I Work gives you the tools to take control of your schedule.

This guide will show you how to find open shifts on When I Work so you never miss a chance to take on more work.

What Is Open Shifts On When I Work?

One of the platform’s most valuable features is OpenShifts—unassigned shifts that eligible team members can claim based on their qualifications and availability. With OpenShifts, users can easily pick up extra hours right from their Android or iOS device.

Finding Open Shifts On Android Devices

Person Using Mobile Phone

OpenShifts on When I Work becomes available when your employer posts shifts that you and your coworkers can choose to pick up. Once you claim an Open Shift, it’s automatically added to your schedule. Below are the steps for assessing OpenShifts on Android devices:

  • Launch the When I Work Scheduling app on your Android device
  • On the Dashboard, locate the ‘Open Shifts Available’ card
Open Shifts Available
  • Click on the card to see a list of upcoming OpenShifts
  • Browse through the shifts and tap on any shift to view more details
All Schedules
  • If you're eligible, select ‘Take Shift’ to add it to your schedule
Take Shift

Important Notes:

  • Shift Bidding: If a manager enables shift bidding; your request will be submitted for approval rather than being instantly assigned

Finding Open Shifts On iOS Devices

User Managing App Preferences

Here are some steps for finding OpenShifts on iOS devices:

  • Open the When I Work Staff Scheduling app on your iOS device
  • On the Dashboard, find and click on the ‘Open Shifts Available’ card
Open Shifts Available
  • To see additional options, click on ‘View All in Schedule’ at the bottom of the screen
  • Select the Open Shift you'd like to take by tapping on it
View All in Schedule

Important Notes:

  • Shift Availability: What you see may vary depending on your employer’s settings
  • Approval Process: Some shifts may need manager's approval before they appear on your schedule

Additional Considerations

  • All qualified and available employees can claim OpenShifts—unless a manager designates them for specific team members. In that case, only those selected employees will be able to see and pick up the shift
  • For Android users, the app displays up to 100 available shifts scheduled within the next 12 weeks
  • For iOS users, the mobile app displays up to 50 OpenShifts on the Dashboard. To view more, tap the Schedule tab at the bottom of the screen or access the web app

OpenShifts on this workforce management software offers a flexible way to manage your schedule and pick up extra hours. By learning how to find and claim these shifts on both Android and iOS devices, you can take full advantage of the opportunities available.