Total 34 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

29%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SM
Swaraj M.

Retail, 500+ employees

Less than 6 months

4.0

“gives a convenient overview of all stores”

Pros

VE Gallery lets me see all the stores together on a single page which is really convenient.

Cons

Most of it works well for me but one thing missing is that videos still can't be viewed inside VE Gallery.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

VT
Vikash T.

Retail, 500+ employees

Less than a year

5.0

“Extremely supportive client team”

Pros

The support team has been extremely helpful. I want to appreciate them for always being available and being so kind and supportive whenever help is needed.

Cons

It would be better in my opinion to have dashboards available for tracking performance user-wise.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YS
Yashasvee S.

Hospitality, 51-100 employees

Less than 6 months

4.0

“Standardizes how work gets done across teams”

Pros

From what I've heard this has helped my teams define and set up their workflows. They are organizing the steps, assigning tasks and standardizing how work gets done. The feedback coming back from them has been positive overall.

Cons

No problems were reported to me.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

RC
Rohit C.

Hospitality, 51-100 employees

Less than 6 months

5.0

“more control over daily operations”

Pros

Keeping my operations organized with Wooqer has been really easy. It has made it much simpler for me to identify non-compliance issues in my SOPs.

Cons

The reporting side needs to be simplified and more accessible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SJ
Shubham J.

Retail, 51-100 employees

Less than 6 months

3.0

“Manage all store accounts in one place”

Pros

Wooqer makes it simple for us to manage all store accounts from a single place.

Cons

The dashboard's user interface still has plenty of room for significant improvement.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

7

HR
Harpreet R.

Retail, 500+ employees

More than a year

4.0

“user-friendly tools with plenty of features”

Pros

Its interface is user-friendly and there are plenty of options available to deploy and monitor work.

Cons

I think the only thing that needs attention is the turnaround time on certain requests especially when they need to be closed on priority.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

VD
Vivek D.

Supermarkets, 101-500 employees

More than a year

5.0

“Workflow automation boosts teamwork”

Pros

Wooqer takes over repetitive tasks and workflows which helps our business simplify daily operations and spend more time on higher level work. It also lets teams collaborate in real time on projects, tasks and processes so it improvesour efficiency while cutting down on errors.

Cons

Some customization is still needed depending on the organization especially when standard processes have to be adjusted to match specific business requirements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG
Angie G.

Restaurants, 500+ employees

More than a year

3.0

“Limited reporting options”

Pros

Whenever concerns come up, the admin team is there to provide support and help us address them.

Cons

Dynamic dashboards and reporting options are not available.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

SG
Saqlain G.

Medical Practice, 11-50 employees

Less than 6 months

5.0

“better oversight of facilities and machinery”

Pros

Using Wooqer made a real difference in how we managed facilities and machinery. It also helped us stay on top of stock audits and get them completed across all locations within the same week.

Cons

One area that still needs improvement in my opinion is the submission process. At times, when a user submits a process, it does not go through so they have to send it again which ends up wasting time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JD
Jitendra D.

Hospitality, 51-100 employees

Less than a year

3.0

“Accesses data from all locations”

Pros

Obtaining data is very convenient and having records from multiple locations available in one place makes things much more manageable.

Cons

A dashboard is missing and that would really help us with better planning. Setting up and assigning a new process is also fairly difficult and takes quite a bit of time.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

5

AS
Amandeep S.

Retail, 500+ employees

Less than a year

4.0

“Cuts down on wasted time”

Pros

One thing I appreciate most is how user-friendly it is. It helps get tasks done in less time and there are several other useful features as well.

Cons

Some features are not very visible so I often need to connect with the support team to figure them out quickly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

RK
Rahul K.

Retail, 500+ employees

More than a year

5.0

“effective customization”

Pros

Using Wooqer has really helped refine our business operations, improve collaboration across the team and boost overall efficiency. It also comes with customizable templates that work well for different needs whether that's running audits, building surveys or handling employee training programs. The most useful part though is how extensively the product can be customized to match specific user requirements.

Cons

No complaints!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KS
Kunal S.

Retail, 500+ employees

Less than 6 months

4.0

“Practical for multi-store operations”

Pros

Collecting data from 700+ stores has become much more manageable for us with Wooqer. Its additional features also help simplify daily organizational operations.

Cons

The training could be more detailed and in-depth to help users get even more out of the platform.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AM
Azeem M.

Food & Beverages, 101-500 employees

Less than a year

5.0

“flexible process customization”

Pros

Using this app is easy. It's especially nice that users can customize just about any process to fit their needs.

Cons

I haven't come across any problems so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10