Wooqer Reviews
Total 34 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars29%
3
Stars9%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 500+ employees
Less than 6 months
“gives a convenient overview of all stores”
Pros
VE Gallery lets me see all the stores together on a single page which is really convenient.
Cons
Most of it works well for me but one thing missing is that videos still can't be viewed inside VE Gallery.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Retail, 500+ employees
Less than a year
“Extremely supportive client team”
Pros
The support team has been extremely helpful. I want to appreciate them for always being available and being so kind and supportive whenever help is needed.
Cons
It would be better in my opinion to have dashboards available for tracking performance user-wise.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 51-100 employees
Less than 6 months
“Standardizes how work gets done across teams”
Pros
From what I've heard this has helped my teams define and set up their workflows. They are organizing the steps, assigning tasks and standardizing how work gets done. The feedback coming back from them has been positive overall.
Cons
No problems were reported to me.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Hospitality, 51-100 employees
Less than 6 months
“more control over daily operations”
Pros
Keeping my operations organized with Wooqer has been really easy. It has made it much simpler for me to identify non-compliance issues in my SOPs.
Cons
The reporting side needs to be simplified and more accessible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Retail, 51-100 employees
Less than 6 months
“Manage all store accounts in one place”
Pros
Wooqer makes it simple for us to manage all store accounts from a single place.
Cons
The dashboard's user interface still has plenty of room for significant improvement.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
7
Retail, 500+ employees
More than a year
“user-friendly tools with plenty of features”
Pros
Its interface is user-friendly and there are plenty of options available to deploy and monitor work.
Cons
I think the only thing that needs attention is the turnaround time on certain requests especially when they need to be closed on priority.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Supermarkets, 101-500 employees
More than a year
“Workflow automation boosts teamwork”
Pros
Wooqer takes over repetitive tasks and workflows which helps our business simplify daily operations and spend more time on higher level work. It also lets teams collaborate in real time on projects, tasks and processes so it improvesour efficiency while cutting down on errors.
Cons
Some customization is still needed depending on the organization especially when standard processes have to be adjusted to match specific business requirements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 500+ employees
More than a year
“Limited reporting options”
Pros
Whenever concerns come up, the admin team is there to provide support and help us address them.
Cons
Dynamic dashboards and reporting options are not available.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Medical Practice, 11-50 employees
Less than 6 months
“better oversight of facilities and machinery”
Pros
Using Wooqer made a real difference in how we managed facilities and machinery. It also helped us stay on top of stock audits and get them completed across all locations within the same week.
Cons
One area that still needs improvement in my opinion is the submission process. At times, when a user submits a process, it does not go through so they have to send it again which ends up wasting time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 51-100 employees
Less than a year
“Accesses data from all locations”
Pros
Obtaining data is very convenient and having records from multiple locations available in one place makes things much more manageable.
Cons
A dashboard is missing and that would really help us with better planning. Setting up and assigning a new process is also fairly difficult and takes quite a bit of time.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
5
Retail, 500+ employees
Less than a year
“Cuts down on wasted time”
Pros
One thing I appreciate most is how user-friendly it is. It helps get tasks done in less time and there are several other useful features as well.
Cons
Some features are not very visible so I often need to connect with the support team to figure them out quickly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Retail, 500+ employees
More than a year
“effective customization”
Pros
Using Wooqer has really helped refine our business operations, improve collaboration across the team and boost overall efficiency. It also comes with customizable templates that work well for different needs whether that's running audits, building surveys or handling employee training programs. The most useful part though is how extensively the product can be customized to match specific user requirements.
Cons
No complaints!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than 6 months
“Practical for multi-store operations”
Pros
Collecting data from 700+ stores has become much more manageable for us with Wooqer. Its additional features also help simplify daily organizational operations.
Cons
The training could be more detailed and in-depth to help users get even more out of the platform.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Food & Beverages, 101-500 employees
Less than a year
“flexible process customization”
Pros
Using this app is easy. It's especially nice that users can customize just about any process to fit their needs.
Cons
I haven't come across any problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10