Penny AI Reviews

“Keeps my business running smoothly”

Pros

Running my business is a lot more manageable with Penny. It keeps me on track with my day to day tasks, helps me stay organized and has all my materials arranged in a way that makes them quick to access when I need to send information to prospective customers.

Cons

I honestly don't have anything negative to say about it.

“follow up reminders arrive diligently”

Pros

Having all my Facebook, Instagram, LinkedIn and phone contacts synced in one place has been a huge help. When I am ready to work, it points me to exactly who I should contact or follow up with which keeps everything much more organized. Also I really like that it integrates with my R+F back office. It's been useful for reminding me to reach out to people I probably would have missed otherwise.

Cons

One thing that would make it even better is the ability to send one quick email to all of my solution tool contacts at once. That would be especially helpful during a sale or when there's a new deal to share.

“accountability stays strong”

Pros

Keeping myself and my team accountable has been much easier with this tool. I also really love how it integrates with so many platforms which means we're never short on leads.

Cons

There are just too many steps in some parts of it and a few of the tasks I handle feel like they should be much simpler. I also don't want to schedule follow ups for people I am already in constant contact with.

“Support helps setup remains simple”

Pros

It is a great tool and the interface is simple to use. The customer support team is consistently quick to respond and really knows their stuff.

Cons

Honestly I have not run into anything I dislike about it.

“allows us to stay completely organized”

Pros

The tool takes a lot of the mental effort off my plate and helps me organize how I run my business.

Cons

Getting it set up with my own content took quite a while but at least everything is in there now.

“User friendly tool”

Pros

Penny AI is user friendly and using it day to day is just as simple. The layout is clear, navigation makes sense and managing my business through it has been very uncomplicated.

Cons

Overall it has been amazing to use. Every now and then there are a few glitches but that's pretty normal and expected.

“covers everything for us”

Pros

Getting everything connected took hardly any time including importing contacts from my social platforms and even my iPhone list. Having all of that in one place is huge. The onboarding experience is excellent and very user friendly and the tutorials are always easy to access when needed. The Virtual Assistant has been fantastic as they are very responsive, focused on results and quick to help. They also follow up afterward to make sure the issue or question was actually resolved and they come back with live discussions and tutorials when needed. It really looks like they pay attention to what I need the platform to do so I can work faster and more efficiently. Being able to manage my whole day from one page has been incredibly helpful. It covers everything from reach-outs and follow ups to autoship reminders, keeping up with my connections and even helping me reconnect with people in my community I may not have stayed in touch with consistently. follow up has always been one of my biggest struggles and too often contacts would slip through the cracks. Overall it helps me stay on top of that which gives me peace of mind and takes away a lot of the stress tied to those tasks. I also absolutely love the Custom Lists feature. I can put together a targeted list in seconds for any specials my company or team is running and I can even add company content directly from it. The Fill my Funnel feature has also been impressive. It seems to be doing some profiling there and while I am still exploring it more, it already looks like it removes some of the guesswork from prospecting by pointing out prospects who match the profile of my current team and client base.

Cons

The thing I would really like is a clearer way to tell at a glance which follow ups I created myself and which ones it set up. I can usually figure it out by looking at the follow up dates or by categorizing them but there are times when I have not completed every step and just want to instantly know where the follow ups and reach-outs came from. Something like color coding or icon tags would help a lot. That said it is also possible I am just not using that part of the feature correctly yet.

“Quite an efficient tool”

Pros

Now running my business is much more organized and efficient with this software. The platform is simple to navigate and the customer support has been fantastic. The social media integrations are especially useful and overall it's very user friendly.

Cons

Since the software is still fairly new, there are a few minor issues they're still ironing out. That said their customer service is outstanding. Whenever I run into a problem or have a concern, they respond quickly and consistently take feedback into account by implementing suggested improvements.

“Like using it”

Pros

Keeping my contacts and follow ups organized has been one of the biggest benefits of using this.

Cons

Tracking down certain pieces of information can sometimes take a while.

“Tailored fit keeps getting better”

Pros

I rely on it constantly to help keep track of customers and prospects. The setup was very easy, the interface is really user friendly and I especially like that it can be customized to fit my industry. Another big plus is that the platform keeps evolving, with regular improvements to features and functionality so there's often something new that makes it even more valuable.

Cons

Honestly I have not run into any real downsides beyond a few minor quirks. On top of that the customer support is excellent and whenever I have shared a suggestion, they've genuinely taken the feedback seriously and used it to make the product better.

“follow up companion proves very helpful”

Pros

This app really helps simplify my day to day business tasks and keeps me on top of my follow ups which makes staying organized much easier.

Cons

I have ended up with a lot of contacts added that I don't actually need to reach out to for business.