
AccountingSuite Reviews
Total 20 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars45%
3
Stars10%
2
Stars0%
1
Stars5%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Sam
Accounting, 11-50 employees
Less than a year
“Simple start with comprehensive features
Pros
Getting started is simple and the features are comprehensive. My clients range from very small to large and this works for all of them. The best thing is that a small business can be fully operational in just minutes, all you need to do is just link the bank account, pull in transactions and reconcile quickly. I mean this speed is pretty important when working with tight budgets. It is also highly scalable, growing effortlessly alongside your clients or your own firm. Overall it is an essential tool.
Cons
The only part I have trouble with is setting up the automatic bank feeds. When a client has a very large number of transactions like an online store that processes over $100,000 per month, the system starts to run very slowly. A couple of times I thought it had completely frozen but it was just moving very slowly, probably because it was trying to handle all that information at once.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Patrick
Building Materials, 1-10 employees
Less than a year
“Key to our company's growth
Pros
AccountingSuite has been key to our companys growth, helping us manage inventory and monitor cash flow much more effectively. Plus the support team provided incredible support, from teaching us the basics to tailoring the software for our specific requirements. It outperforms every other invoicing program we have tested. So we give this company a perfect 10/10.
Cons
I would not call it a downside but there is just so much this platform can do that it takes a fair bit of time to learn everything.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
David
Accounting, 1-10 employees
Less than a year
“Outperforms Quickbooks on functionality
Pros
In terms of pure functionality, AccountingSuite outperforms QuickBooks Online in most areas. While the interface is not as sleek, it handles my clients needs more effectively than QBO and does so at a more affordable price. Plus switching from QBO was easy too and the support team is very responsive.
Cons
Finding your way around the interface is not pretty easy at first though it is really more about the look and feel than a functional problem.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Rudra
Information Technology and Services, 11-50 employees
Less than a year
“user-friendly
Pros
It is user-friendly and provides the accounting tools I need to manage my work efficiently.
Cons
I have no complaints as it is the top accounting software I have used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eugene
Professional Training & Coaching, 1-10 employees
More than a year
“A solid financial management solution
Pros
I think it is a solid solution for financial management, cost tracking and sales tax compliance.
Cons
The menu structure can be confusing and I feel like the reporting tools could use more depth and detail.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Kathleen
Computer Software, 1-10 employees
Less than 6 months
“Packed with powerful features
Pros
I have used other online accounting programs that required extra add-ons to meet basic needs. But AccountingSuite is packed with features right out of the box and has particularly powerful inventory tools compared to its competitors. Plus the ability to easily set up a sandbox for testing and training is a fantastic feature and I have to mention that their support is excellent.
Cons
My only hiccup was during the migration from a different platform but the team stuck with me until we found a working solution.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tracy
Arts and Crafts, 1-10 employees
More than a year
“Perfectly tracks all my products
Pros
I use this program to manage all the products I sell. Plus I love that I can instantly check how many of any item I have left. The status tracking is also a lifesaver so if I cannot find an item on my shelf, I can check if it's already on order. And by keeping perfect track of my inventory, I can make smarter decisions about what to buy next using real facts instead of just guessing. Creating sales orders for my customers is also very simple to do right inside the system.
Cons
Since I dont have an accounting background, it's taken me some time to get comfortable with all the features. That said there are parts I do not use yet that are not important or useful for my current needs.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Claude
Events Services, 1-10 employees
Free Trial
“Incredibly professional and approachable support
Pros
The support team was incredibly professional, approachable and keen to answer every single one of my questions.
Cons
I honestly cannot think of anything negative to say about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Information Technology and Services, 1-10 employees
Less than a year
“Highly adaptable with knowledgeable support
Pros
This platform is highly adaptable and the support staff is not only friendly but also very knowledgeable.
Cons
Every single problem I have faced has been resolved. In short I have never had an issue they could not fix.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Warehousing, 11-50 employees
More than a year
“user friendly and easy to learn
Pros
The program is user friendly and easy to learn. Also the team was great to work with when customizing it for our unique requirements. The help desk is amazing too and typically resolves my issues within 15 to 30 minutes.
Cons
It's missing some common accounting reports you'd expect like the average number of days it takes customers to pay their invoices.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
China
Accounting, 1-10 employees
Less than 6 months
“The best customer support available
Pros
AccountingSuite customer support is the best. They actually call you back and are very patient, walking you through the setup process step-by-step. Overall I had a a completely different experience from another program I used before.
Cons
The tax-line mapping does not match up with our business returns. Right now it connects to personal 1040 line items which is confusing since this is primarily business software. From what I understand the team is currently addressing this problem.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Amanda
Accounting, 11-50 employees
Less than 6 months
“Very affordable for large clients
Pros
The best advantage is the cost as it is very affordable, especially for a large client managing numerous accounts. The support team is also wonderful as they are great to collaborate with and have helped our team immensely.
Cons
You can tell many features are still in active development. The support team has been great though, working closely with us to add and adjust features as we go. It feels to me like a platform that's steadily improving and has great potential.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Sarah
Warehousing, 11-50 employees
More than a year
“easy to use features
Pros
All the features are incredibly easy to use and the customer support is hands-down the best I have ever come across. In short I am very happy we chose this for our small business.
Cons
We have not come across any features that we dislike so far in our use of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steph
Arts and Crafts, 1-10 employees
Less than a year
“Excellent for managing stock levels
Pros
It is excellent for managing stock levels, storing customer details and analyzing sales information.
Cons
The platform is so feature-rich that I often feel unsure about the most effective way to use it for my specific business needs.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
7
kathy
Textiles, 1-10 employees
More than a year
“Accessible from anywhere globally
Pros
I love that I can access this software from anywhere globally. It is very user friendly and whenever I have a problem, their team is immediately on it, guiding me to a solution.
Cons
One thing I noticed is that the process for setting up e-commerce integrations feels overly complicated and involves too many steps.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jacquie
Accounting, 1-10 employees
Less than a year
“challenging switch from quickbooks
Pros
The pricing is great. I can consolidate several clients financial data into one place. The support is excellent too and the built-in training videos are helpful. The TestCompany file is a brilliant way to learn the ropes and everyone can use it. It is also a powerful tool for handling inventory and managing product assemblies.
Cons
It operates very differently from QuickBooks and is not as user friendly for the average business owner. I have found it challenging to get my clients comfortable with switching to this platform.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
8
Functionality
6
Damion
Wholesale, 1-10 employees
More than a year
“Simple to use and competitive
Pros
It is simple to use and offer service at a very competitive price, providing similar value to much more expensive online solutions.
Cons
The General Ledger report should show the Memo field from billing entries right on the main screen. Plus having to write the same memo on a different tab seems repetitive and creates extra work at the end of the year. This forces us to export the report and manually add all the descriptions to make it complete. Also the system should be designed to collect all memo fields from bills, receipts, deposits and journals in one single place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Russell
Accounting, 1-10 employees
Less than a year
“An unattractive and inefficient interface
Pros
AccountingSuite is more budget-friendly than many alternatives I come across. Also it is not owned by Intuit, allows tabbed browsing, supports cannabis businesses, can handle multi-entity financial reporting and has robust inventory tracking features.
Cons
I find the interface unattractive and navigation is inefficient, requiring too many clicks for basic tasks. Plus it crashes often and some menu items randomly appear in Russian. I also noticed that some basic functions like copy-paste do not work without browser extensions, reports look unprofessional and bank feeds require manual updates one by one instead of auto-syncing. In short my overall experience was very frustrating.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Shamal
Accounting, 1-10 employees
Less than a year
“Crashes constantly and freezes
Pros
It includes all the fundamental tools we'd expect from a reliable accounting platform.
Cons
The platform crashes constantly, regardless of the browser or feature I am using. Also pages frequently freeze, creating major disruptions to my workflow.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
6
Christine
Arts and Crafts, 1-10 employees
More than a year
“Saves time at my events
Pros
I love being able to use the software on-site at my events. It saves me so much time when processing sales at the end of a busy weekend. Plus the interface is much more user-friendly than QuickBooks.
Cons
We have come across persistent software glitches. I mean it is frustrating when features that previously worked suddenly stop functioning until the developers release a fix.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7