Total 26 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

15%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Not Specified, N/A employees

Less than a year

5.0
October 2017

Biz is software for regular people!

Pros

The option to track from lead to sale is invaluable for my sales team. BizAutomation's management of relationships is clever and extremely useful for our business model.

Cons

It's hard for me to find something I dislike. There weren't many video tutorials initially, but they have made significant improvements in that area. There are multiple ways to reach the same destination, so it can be a bit confusing at first, but that confusion doesn't last long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EJ

Elizabeth Jenkins

Consumer Goods, N/A employees

Less than a year

5.0
October 2017

Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!

Pros

Without a doubt, the best feature of this software is the attention we received from the company's actual employees, including some enhancements to the source code. This level of support and involvement would never happen at a big software company. We knew we needed to move away from QuickBooks, but couldn't afford the bigger players in the market, so we took a leap of faith based on the potential we saw in BizAutomation. Like any software implementation, we faced some challenges, but we genuinely appreciate the company's willingness to listen to our needs and make improvements and modifications based on our business practices. We firmly believe that BizAutomation is the right system to provide the organizational structure, information, and access we need for our company to continue growing.

Cons

The company is small and doesn't provide 24/7 customer support. However, they are highly accessible and willing to assist even during off-hours.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rick

Business Supplies and Equipment, 11-50 employees

More than a year

5.0
January 2017

BizAutomation has been a great company to deal with

Pros

The completeness and ease of use of this software are impressive.

Cons

I suppose any software can have problems and there is always room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathy

Business Supplies and Equipment, 11-50 employees

More than a year

5.0
January 2017

Switched from NetSuite 8 years ago, and are very satisfied

Pros

I am amazed by its capability to handle every aspect. It covers all departments very well.

Cons

There isn't much to mention, except that since it's cloud-based, we can't log in if we lose our internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monika

Food & Beverages, N/A employees

Less than 6 months

5.0
January 2017

BizAutomation was the small business champion we hoped they were

Pros

The user interface is fantastic, and the level of freedom and customization options it offers is truly beneficial to us.

Cons

With great power comes complexity, and there's no way to avoid a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hans

Not Specified, 11-50 employees

Less than 6 months

5.0
January 2017

Complex transition from Everest was needed and BizAutomation turned out to be the right decision

Pros

Both the people at BizAutomation and the technology they provide are outstanding.

Cons

There isn't much to say, really. But I guess software, in general, requires a lot of back and forth to get things right.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10