BizAutomation Cloud ERP Reviews
26 Review(s)
softwareOverall Rating
4.8
26 Review(s)
Rating Distribution
5
(22)
4
(4)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
26 Review(s)
Rating Distribution
5
(22)
4
(4)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
Provider Size
Time Used
Sort by:
Best Under 100 Employee Cloud ERP software from one of the last private ERP companies left
Best Under 100 Employee Cloud ERP software from one of the last private ERP companies left
Pros
As a software suite, I like its all-inclusive nature. The fact that they offer a single complete version and pledge not to provide competing versions meant a lot to us.
Cons
The documentation could be improved a bit more, but I understand why they are focusing more on support and implementation. Quality support is more valuable to me than a 24/7 helpdesk with less knowledgeable staff.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Consumer Goods, 11-50 employees
Less than 6 months
December 2022
Excellent
Excellent
Pros
Our Biz team put in a lot of effort to understand the diverse needs of our international company with multiple warehouse locations. We successfully integrated a stock transfer program that wasn't initially part of the software but works great for us and our customers.
Cons
Whenever we noticed something missing or had ideas for improvements specific to our business, we discussed it with the Biz Team. They collaborated with us to find solutions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Accounting, 51-100 employees
Less than a year
August 2022
A Good Solution for Small Business
A Good Solution for Small Business
Pros
For a small organization like ours, this CRM is suitable because it allows us to keep everything in one place and manage everything with a single platform. Since most of our requirements are available in one place, integration became easy. With this CRM, we can handle the majority of tasks related to accounting, sales, inventory management and view reports.
Cons
The interface feels a bit old-fashioned and can be complex compared to modern software. It could benefit from a cleaner design like many other software options available nowadays.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Shovon
Consumer Goods, 500+ employees
Less than 6 months
August 2022
Comprehensive solution from a Small-Tech ERP company
Comprehensive solution from a Small-Tech ERP company
Pros
The flexibility during the implementation process is what impressed me the most. I've had major complaints with other Big-Tech ERP systems (no names to protect the guilty) where everything becomes even more expensive after the contract is signed. This situation is quite annoying for the customers, but thankfully that's not the case here.
Cons
Like any powerful solution, it takes time to fully grasp the details of the suite. However, the rewards are definitely worth it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajesh
Computer Software, 51-100 employees
More than a year
April 2021
Small Software Packing a Big Punch
Small Software Packing a Big Punch
Pros
The configurator is hands down the best feature. Our product line and ordering procedure are quite complex, but the good thing is that BizAutomation's configurator is capable of handling the 21 trillion different combinations.
Cons
I noticed a lack of documentation, installation manuals or training materials.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Construction, 11-50 employees
Less than 6 months
April 2021
Satisfaction with Bizautomation
Satisfaction with Bizautomation
Pros
The ease of use and its ability to meet all the accounting needs of a small business make bizAutomation unique and valuable.
Cons
There isn't anything about this software that make it poor or unworthy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Accounting, 1-10 employees
March 2021
Over-The-Top Customer Service
Over-The-Top Customer Service
Pros
Two aspects that really stand out when working with BizAutomation are its versatility and adaptability to specific businesses. Additionally, Carl, the founder, provides exceptional customer service. BizAutomation goes above and beyond for potential customers doing the best they can. Carl aims to partner and offer the best product to help everyone grow and succeed.
Cons
BizAutomation focuses on long-term partnerships and is open to improving and expanding their product to meet the needs of new and existing clients which is great. So no complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lynda
Import and Export, 1-10 employees
Less than 6 months
June 2020
Enjoyed BizAutomation in 2019
Enjoyed BizAutomation in 2019
Pros
BizAutomation was easy to learn and use for our business. As the one handling bookkeeping, I found it to be a good system.
Cons
I can't think of anything bad. But unfortunately, our business had to downsize, so we switched to QuickBooks.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Leslie
Sporting Goods, 11-50 employees
Less than a year
February 2020
Everything you need in one place
Everything you need in one place
Pros
The software has a clean and easy-to-read interface, and the navigation is self-explanatory. The features and modules are not complicated and get the job done. The customer service is excellent, and there's always someone available to help fix or change anything if needed.
Cons
It would be great to have a mobile app. Occasionally, the program experiences a few minutes of slowness, but it quickly returns to normal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Illyssa
Food & Beverages, 1-10 employees
Less than a year
January 2020
Schlossadler wine company software review
Schlossadler wine company software review
Pros
It's a great software, but there are occasional glitches that need to be addressed.
Cons
At this time, I don't have any comments to make.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy
Wine and Spirits, 11-50 employees
Less than a year
May 2019
Impressive Software That's Actually Affordable for Small Businesses
Impressive Software That's Actually Affordable for Small Businesses
Pros
After looking at and using several systems from larger, more well-known software companies, I found that BizAutomation, despite being smaller in size, was just as capable in delivering the same features based on the demos they provided. I was highly impressed with what they could offer compared to the larger vendors. While I'm sure those companies have their own unique features, BizAutomation had features that the competitors couldn't match. It fulfilled all our requirements at a significantly lower cost, and their customer service is unparalleled. I'm truly impressed with both their product and service!
Cons
I don't have anything negative to say, really. If I had to be nitpicky, I could mention a day when we experienced some performance slowness for a few hours, but the issues was quickly resolved and we never encountered it again. I inquired about it and was informed that they actively monitor hardware saturation and upgrade as needed, which makes sense.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brad
Construction, 11-50 employees
Less than a year
April 2019
One shop solution
One shop solution
Pros
I love that it's a complete integrated business system which eliminates the need to worry about integrating different software packages or dealing with multiple support organizations for various issues. The support they provide is exceptional and the staff is highly knowledgeable.
Cons
During the implementation process, it posed a challenge to convert all our data (which consisted of 1700 different items) to fit into the BizAutomation format. Once we managed to accomplish that, the rest of the process was relatively simple.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sim
Warehousing, 1-10 employees
Less than a year
April 2019
A+ for Biz A
A+ for Biz A
Pros
This software is quite comprehensive and user-friendly, covering all aspects of our business. I use it for sales, client communication, administration and accounting details. We were able to customize it to perfectly fit our specific needs. The email feature within the client profile is fantastic for tracking emailed information. There are so many great aspects to it.
Cons
I had to get used to the pop-ups and the presence of multiple fields for the same information. This was something that took a bit of my time but in the end, it was all worth it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LIZA
Wine and Spirits, 1-10 employees
Less than a year
April 2019
New Software
New Software
Pros
Since switching from NetSuite a year ago, our experience with BizAutomation has been very positive. They customer support team was very attentive to our needs.
Cons
Being a public company with numerous moving parts, we have encountered some issues, but the responsiveness of the BizAutomation team has been commendable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
SVETLANA
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
April 2019
All in one is not an exageration
All in one is not an exageration
Pros
As the name suggests, it offers the benefits of an all in one solution.
Cons
The documentation could be improved. Although there is a video help library available, I prefer reading how-tos.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JJ
Medical Devices, 1-10 employees
More than a year
April 2019
BizAutomation helped us build the customization we couldn't anywhere else.
BizAutomation helped us build the customization we couldn't anywhere else.
Pros
The visible user interface is highly customizable, which is great. They provide a complete suite that allows us to handle everything from sales to manufacturing to shipment within a single system. The team at BizAutomation has been the key in developing custom solutions for our unique problems.
Cons
While there isn't a large amount of user documentation, the developers have a deep knowledge of the system and have always been responsive whenever we reached out for assistance. The built-in eCommerce platform may not be as robust as Magento or Shopify, but in the five months we have been using it, significant improvements have been made across the entire system and continue to be made.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Myles
Consumer Goods, 11-50 employees
Less than a year
April 2019
Whole business runs smoothly managed with one powerful system
Whole business runs smoothly managed with one powerful system
Pros
I love the wide range of customizable settings, easy implementation process and regular updates.
Cons
I couldn't think of any cons that would negatively impact our procedures.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Wine and Spirits, 11-50 employees
Less than a year
March 2019
Celebrating One Year Anniversary with BizAuto
Celebrating One Year Anniversary with BizAuto
Pros
The software offers amazing value considering its functions and capabilities.
Cons
There is no phone app available to synchronize CRM data, and there are limited options to format certain fields.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hans
Wine and Spirits, 11-50 employees
Less than a year
February 2019
Perfect Solution for an SMB. Has the right features and functions with the right price!
Perfect Solution for an SMB. Has the right features and functions with the right price!
Pros
The user interface is modern and visually appealing, accompanied by a customizable dashboard. It excels in accounting, inventory control, e-commerce and has a decent CRM. This solution is perfect for SMBs who find themselves in a middle ground - either they are outgrowing their current QuickBooks integrated with multiple other software solutions and need something similar to an ERP, or they have an ERP that is excessive for their current needs and comes with a high price tag. BizAutomation is the ideal choice for those caught in between!
Cons
The software is relatively young and still in the process of maturing, so I anticipate that these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that need integration, chances are it hasn't been done yet. However, customization is available at a reasonable cost. Reporting is not their strongest suit, but I have been informed that they are working on an upgrade. It may not be suitable for businesses with subsidiaries, although that functionality is being added as well.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Chance
Computer Software, 1-10 employees
Less than a year
October 2017
BizAutomation has been really helpful in making us more productive.
BizAutomation has been really helpful in making us more productive.
Pros
I'm impressed by how comprehensive BizAutomation is. We were able to consolidate multiple expensive systems into a single system.
Cons
Initially, I had to rely heavily on support, as there wasn't a large amount of video resources available. However, things have changed since then. Overall, I was pleasantly surprised by how reasonably easy the implementation turned out to be.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Micky
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
October 2017
Biz is software for regular people!
Biz is software for regular people!
Pros
The option to track from lead to sale is invaluable for my sales team. BizAutomation's management of relationships is clever and extremely useful for our business model.
Cons
It's hard for me to find something I dislike. There weren't many video tutorials initially, but they have made significant improvements in that area. There are multiple ways to reach the same destination, so it can be a bit confusing at first, but that confusion doesn't last long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Not Specified, N/A employees
Less than a year
October 2017
Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!
Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!
Pros
Without a doubt, the best feature of this software is the attention we received from the company's actual employees, including some enhancements to the source code. This level of support and involvement would never happen at a big software company. We knew we needed to move away from QuickBooks, but couldn't afford the bigger players in the market, so we took a leap of faith based on the potential we saw in BizAutomation. Like any software implementation, we faced some challenges, but we genuinely appreciate the company's willingness to listen to our needs and make improvements and modifications based on our business practices. We firmly believe that BizAutomation is the right system to provide the organizational structure, information, and access we need for our company to continue growing.
Cons
The company is small and doesn't provide 24/7 customer support. However, they are highly accessible and willing to assist even during off-hours.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Elizabeth Jenkins
Consumer Goods, N/A employees
Less than a year
October 2017
BizAutomation has been a great company to deal with
BizAutomation has been a great company to deal with
Pros
The completeness and ease of use of this software are impressive.
Cons
I suppose any software can have problems and there is always room for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Business Supplies and Equipment, 11-50 employees
More than a year
January 2017
Switched from NetSuite 8 years ago, and are very satisfied
Switched from NetSuite 8 years ago, and are very satisfied
Pros
I am amazed by its capability to handle every aspect. It covers all departments very well.
Cons
There isn't much to mention, except that since it's cloud-based, we can't log in if we lose our internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Business Supplies and Equipment, 11-50 employees
More than a year
January 2017
BizAutomation was the small business champion we hoped they were
BizAutomation was the small business champion we hoped they were
Pros
The user interface is fantastic, and the level of freedom and customization options it offers is truly beneficial to us.
Cons
With great power comes complexity, and there's no way to avoid a learning curve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Food & Beverages, N/A employees
Less than 6 months
January 2017
Complex transition from Everest was needed and BizAutomation turned out to be the right decision
Complex transition from Everest was needed and BizAutomation turned out to be the right decision
Pros
Both the people at BizAutomation and the technology they provide are outstanding.
Cons
There isn't much to say, really. But I guess software, in general, requires a lot of back and forth to get things right.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hans
Not Specified, 11-50 employees
Less than 6 months
January 2017
Filters
Sort by:
Best Under 100 Employee Cloud ERP software from one of the last private ERP companies left
Best Under 100 Employee Cloud ERP software from one of the last private ERP companies left
Pros
As a software suite, I like its all-inclusive nature. The fact that they offer a single complete version and pledge not to provide competing versions meant a lot to us.
Cons
The documentation could be improved a bit more, but I understand why they are focusing more on support and implementation. Quality support is more valuable to me than a 24/7 helpdesk with less knowledgeable staff.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Consumer Goods, 11-50 employees
Less than 6 months
December 2022
Excellent
Excellent
Pros
Our Biz team put in a lot of effort to understand the diverse needs of our international company with multiple warehouse locations. We successfully integrated a stock transfer program that wasn't initially part of the software but works great for us and our customers.
Cons
Whenever we noticed something missing or had ideas for improvements specific to our business, we discussed it with the Biz Team. They collaborated with us to find solutions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Accounting, 51-100 employees
Less than a year
August 2022
A Good Solution for Small Business
A Good Solution for Small Business
Pros
For a small organization like ours, this CRM is suitable because it allows us to keep everything in one place and manage everything with a single platform. Since most of our requirements are available in one place, integration became easy. With this CRM, we can handle the majority of tasks related to accounting, sales, inventory management and view reports.
Cons
The interface feels a bit old-fashioned and can be complex compared to modern software. It could benefit from a cleaner design like many other software options available nowadays.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Shovon
Consumer Goods, 500+ employees
Less than 6 months
August 2022
Comprehensive solution from a Small-Tech ERP company
Comprehensive solution from a Small-Tech ERP company
Pros
The flexibility during the implementation process is what impressed me the most. I've had major complaints with other Big-Tech ERP systems (no names to protect the guilty) where everything becomes even more expensive after the contract is signed. This situation is quite annoying for the customers, but thankfully that's not the case here.
Cons
Like any powerful solution, it takes time to fully grasp the details of the suite. However, the rewards are definitely worth it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajesh
Computer Software, 51-100 employees
More than a year
April 2021
Small Software Packing a Big Punch
Small Software Packing a Big Punch
Pros
The configurator is hands down the best feature. Our product line and ordering procedure are quite complex, but the good thing is that BizAutomation's configurator is capable of handling the 21 trillion different combinations.
Cons
I noticed a lack of documentation, installation manuals or training materials.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Construction, 11-50 employees
Less than 6 months
April 2021
Satisfaction with Bizautomation
Satisfaction with Bizautomation
Pros
The ease of use and its ability to meet all the accounting needs of a small business make bizAutomation unique and valuable.
Cons
There isn't anything about this software that make it poor or unworthy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Accounting, 1-10 employees
March 2021
Over-The-Top Customer Service
Over-The-Top Customer Service
Pros
Two aspects that really stand out when working with BizAutomation are its versatility and adaptability to specific businesses. Additionally, Carl, the founder, provides exceptional customer service. BizAutomation goes above and beyond for potential customers doing the best they can. Carl aims to partner and offer the best product to help everyone grow and succeed.
Cons
BizAutomation focuses on long-term partnerships and is open to improving and expanding their product to meet the needs of new and existing clients which is great. So no complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lynda
Import and Export, 1-10 employees
Less than 6 months
June 2020
Enjoyed BizAutomation in 2019
Enjoyed BizAutomation in 2019
Pros
BizAutomation was easy to learn and use for our business. As the one handling bookkeeping, I found it to be a good system.
Cons
I can't think of anything bad. But unfortunately, our business had to downsize, so we switched to QuickBooks.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Leslie
Sporting Goods, 11-50 employees
Less than a year
February 2020
Everything you need in one place
Everything you need in one place
Pros
The software has a clean and easy-to-read interface, and the navigation is self-explanatory. The features and modules are not complicated and get the job done. The customer service is excellent, and there's always someone available to help fix or change anything if needed.
Cons
It would be great to have a mobile app. Occasionally, the program experiences a few minutes of slowness, but it quickly returns to normal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Illyssa
Food & Beverages, 1-10 employees
Less than a year
January 2020
Schlossadler wine company software review
Schlossadler wine company software review
Pros
It's a great software, but there are occasional glitches that need to be addressed.
Cons
At this time, I don't have any comments to make.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy
Wine and Spirits, 11-50 employees
Less than a year
May 2019
Impressive Software That's Actually Affordable for Small Businesses
Impressive Software That's Actually Affordable for Small Businesses
Pros
After looking at and using several systems from larger, more well-known software companies, I found that BizAutomation, despite being smaller in size, was just as capable in delivering the same features based on the demos they provided. I was highly impressed with what they could offer compared to the larger vendors. While I'm sure those companies have their own unique features, BizAutomation had features that the competitors couldn't match. It fulfilled all our requirements at a significantly lower cost, and their customer service is unparalleled. I'm truly impressed with both their product and service!
Cons
I don't have anything negative to say, really. If I had to be nitpicky, I could mention a day when we experienced some performance slowness for a few hours, but the issues was quickly resolved and we never encountered it again. I inquired about it and was informed that they actively monitor hardware saturation and upgrade as needed, which makes sense.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brad
Construction, 11-50 employees
Less than a year
April 2019
One shop solution
One shop solution
Pros
I love that it's a complete integrated business system which eliminates the need to worry about integrating different software packages or dealing with multiple support organizations for various issues. The support they provide is exceptional and the staff is highly knowledgeable.
Cons
During the implementation process, it posed a challenge to convert all our data (which consisted of 1700 different items) to fit into the BizAutomation format. Once we managed to accomplish that, the rest of the process was relatively simple.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sim
Warehousing, 1-10 employees
Less than a year
April 2019
A+ for Biz A
A+ for Biz A
Pros
This software is quite comprehensive and user-friendly, covering all aspects of our business. I use it for sales, client communication, administration and accounting details. We were able to customize it to perfectly fit our specific needs. The email feature within the client profile is fantastic for tracking emailed information. There are so many great aspects to it.
Cons
I had to get used to the pop-ups and the presence of multiple fields for the same information. This was something that took a bit of my time but in the end, it was all worth it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LIZA
Wine and Spirits, 1-10 employees
Less than a year
April 2019
New Software
New Software
Pros
Since switching from NetSuite a year ago, our experience with BizAutomation has been very positive. They customer support team was very attentive to our needs.
Cons
Being a public company with numerous moving parts, we have encountered some issues, but the responsiveness of the BizAutomation team has been commendable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
SVETLANA
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
April 2019
All in one is not an exageration
All in one is not an exageration
Pros
As the name suggests, it offers the benefits of an all in one solution.
Cons
The documentation could be improved. Although there is a video help library available, I prefer reading how-tos.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JJ
Medical Devices, 1-10 employees
More than a year
April 2019
BizAutomation helped us build the customization we couldn't anywhere else.
BizAutomation helped us build the customization we couldn't anywhere else.
Pros
The visible user interface is highly customizable, which is great. They provide a complete suite that allows us to handle everything from sales to manufacturing to shipment within a single system. The team at BizAutomation has been the key in developing custom solutions for our unique problems.
Cons
While there isn't a large amount of user documentation, the developers have a deep knowledge of the system and have always been responsive whenever we reached out for assistance. The built-in eCommerce platform may not be as robust as Magento or Shopify, but in the five months we have been using it, significant improvements have been made across the entire system and continue to be made.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Myles
Consumer Goods, 11-50 employees
Less than a year
April 2019
Whole business runs smoothly managed with one powerful system
Whole business runs smoothly managed with one powerful system
Pros
I love the wide range of customizable settings, easy implementation process and regular updates.
Cons
I couldn't think of any cons that would negatively impact our procedures.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Wine and Spirits, 11-50 employees
Less than a year
March 2019
Celebrating One Year Anniversary with BizAuto
Celebrating One Year Anniversary with BizAuto
Pros
The software offers amazing value considering its functions and capabilities.
Cons
There is no phone app available to synchronize CRM data, and there are limited options to format certain fields.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hans
Wine and Spirits, 11-50 employees
Less than a year
February 2019
Perfect Solution for an SMB. Has the right features and functions with the right price!
Perfect Solution for an SMB. Has the right features and functions with the right price!
Pros
The user interface is modern and visually appealing, accompanied by a customizable dashboard. It excels in accounting, inventory control, e-commerce and has a decent CRM. This solution is perfect for SMBs who find themselves in a middle ground - either they are outgrowing their current QuickBooks integrated with multiple other software solutions and need something similar to an ERP, or they have an ERP that is excessive for their current needs and comes with a high price tag. BizAutomation is the ideal choice for those caught in between!
Cons
The software is relatively young and still in the process of maturing, so I anticipate that these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that need integration, chances are it hasn't been done yet. However, customization is available at a reasonable cost. Reporting is not their strongest suit, but I have been informed that they are working on an upgrade. It may not be suitable for businesses with subsidiaries, although that functionality is being added as well.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Chance
Computer Software, 1-10 employees
Less than a year
October 2017
BizAutomation has been really helpful in making us more productive.
BizAutomation has been really helpful in making us more productive.
Pros
I'm impressed by how comprehensive BizAutomation is. We were able to consolidate multiple expensive systems into a single system.
Cons
Initially, I had to rely heavily on support, as there wasn't a large amount of video resources available. However, things have changed since then. Overall, I was pleasantly surprised by how reasonably easy the implementation turned out to be.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Micky
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
October 2017
Biz is software for regular people!
Biz is software for regular people!
Pros
The option to track from lead to sale is invaluable for my sales team. BizAutomation's management of relationships is clever and extremely useful for our business model.
Cons
It's hard for me to find something I dislike. There weren't many video tutorials initially, but they have made significant improvements in that area. There are multiple ways to reach the same destination, so it can be a bit confusing at first, but that confusion doesn't last long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Not Specified, N/A employees
Less than a year
October 2017
Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!
Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!
Pros
Without a doubt, the best feature of this software is the attention we received from the company's actual employees, including some enhancements to the source code. This level of support and involvement would never happen at a big software company. We knew we needed to move away from QuickBooks, but couldn't afford the bigger players in the market, so we took a leap of faith based on the potential we saw in BizAutomation. Like any software implementation, we faced some challenges, but we genuinely appreciate the company's willingness to listen to our needs and make improvements and modifications based on our business practices. We firmly believe that BizAutomation is the right system to provide the organizational structure, information, and access we need for our company to continue growing.
Cons
The company is small and doesn't provide 24/7 customer support. However, they are highly accessible and willing to assist even during off-hours.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Elizabeth Jenkins
Consumer Goods, N/A employees
Less than a year
October 2017
BizAutomation has been a great company to deal with
BizAutomation has been a great company to deal with
Pros
The completeness and ease of use of this software are impressive.
Cons
I suppose any software can have problems and there is always room for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Business Supplies and Equipment, 11-50 employees
More than a year
January 2017
Switched from NetSuite 8 years ago, and are very satisfied
Switched from NetSuite 8 years ago, and are very satisfied
Pros
I am amazed by its capability to handle every aspect. It covers all departments very well.
Cons
There isn't much to mention, except that since it's cloud-based, we can't log in if we lose our internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Business Supplies and Equipment, 11-50 employees
More than a year
January 2017
BizAutomation was the small business champion we hoped they were
BizAutomation was the small business champion we hoped they were
Pros
The user interface is fantastic, and the level of freedom and customization options it offers is truly beneficial to us.
Cons
With great power comes complexity, and there's no way to avoid a learning curve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monika
Food & Beverages, N/A employees
Less than 6 months
January 2017
Complex transition from Everest was needed and BizAutomation turned out to be the right decision
Complex transition from Everest was needed and BizAutomation turned out to be the right decision
Pros
Both the people at BizAutomation and the technology they provide are outstanding.
Cons
There isn't much to say, really. But I guess software, in general, requires a lot of back and forth to get things right.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hans
Not Specified, 11-50 employees
Less than 6 months
January 2017