Total 48 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

50%

3

Stars

15%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marcia

Not Specified, 500+ employees

More than a year

5.0
March 2017

BNA Fixed Assets

Pros

It's easy to use and making the process of generating reports uncomplicated. Its intuitive design allows me to create detailed reports quickly and efficiently, streamlining my workflow and saving valuable time.

Cons

The help index is confusing and hard for me to find answers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rashid

Not Specified, N/A employees

Free Trial

3.0
March 2017

SR Accountant

Pros

I've had a good experience with the software. It was very easy to set up, add assets, and make changes mid-year. The reporting is great and can be easily modified. The only bad experience I've had was with customer service. I hoped they would be more understanding and guide us through issues, but instead, I was referred to the manual to figure it out myself.

Cons

I would like the reports with the headers and all fields as shown in the reporting feature to be Excel-ready. Otherwise, it is a good product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

10

D

Dawn

Not Specified, N/A employees

Free Trial

4.0
March 2017

Farmers Bank of Appomattox

Pros

We've been BNA desktop customers for many years and recently converted to the BNA web product. The conversion wasn't as smooth as hoped, but we finally got up and running. The primary complaint so far is the microscopic font size in reports. We'll work with technical support to solve this issue, hopefully. So far, technical support has been very responsive and helpful.

Cons

Average. I expected an improvement with web vs. desktop. Consolidated reporting is very poor. We need consolidated reporting similar to the desktop for our Tax Accountants.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tara

Not Specified, 51-100 employees

More than a year

4.0
March 2017

BNA Fixed Assets Review

Pros

I like the ability to search within each field on the asset view.

Cons

Listed below are a few desired enhancements: Order of fields in Add Asset windows to be customizable; Add option to upload documents within the Add Asset window when an asset is created rather than editing the asset and then uploading the document; Option to add an additional asset after one is complete; Default within Add Asset windows: Override Additional First-Year Depreciation - Default next screen to choose No AFYD; Setup - Fields Asset Field List - larger box to view all data at once; Similar: Edit within asset - when selecting from PickList - larger selection area; Have All Favorites (reports and batches) as a filter in the reports section; Asset Viewer - ability to go to next asset without exiting asset viewer; Assets View - add more headers and be able to scroll over (left and right).

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

5

S

Stephen

Wholesale, 500+ employees

More than a year

3.0
March 2017

Average Product!

Pros

The software allows me to have multiple companies open simultaneously. This feature is incredibly convenient, as it lets me switch between different companies effortlessly. It enhances my productivity by enabling me to manage and compare data from various entities without needing to close and reopen files constantly.

Cons

Effective consolidated reporting helps streamline data analysis and improve the accuracy of financial and operational insights.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Y

Yardley

Pharmaceuticals, 500+ employees

More than a year

4.0
March 2017

Novo Nordisk Inc BNA Fixed Assets Review

Pros

It's easy to train new, non-tax technical personnel.

Cons

The way that the reports export to Excel.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

G

Greg

Hospitality, 500+ employees

More than a year

3.0
October 2016

Very Easy to use; good service, expensive pricing model; weak reporting

Pros

The asset type method simplifies training for users.

Cons

The pricing structure is disadvantageous for companies with numerous assets but infrequent transactions. The basic reporting is often inaccurate. An upgrade is necessary for better reporting capabilities.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

8

Functionality

5

G

Greg

Hospitality, 500+ employees

More than a year

3.0
October 2016

Very Easy to use; good service, expensive pricing model; weak reporting

Pros

The asset type method simplifies the training process for new users significantly. By categorizing assets in a clear and organized way, it helps new users understand and navigate the system quickly. This method ensures that training is efficient and that users can become proficient in managing assets in a short amount of time.

Cons

The price model is unfair to companies with a large number of assets but few transactions. The reporting is basic and prone to error. An upgrade is required to get good reporting capability.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6