Marketing and Advertising, 1-10 employees
Less than a year
“Solid Small Business Solution that grows with you.”
Pros
I liked how it tracked our tax payments and allowed us to automatically set aside money for taxes.
Cons
The major drawback is that our clients cannot see their tasks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Almost a perfect solution”
Pros
Bonsai offers many core features for managing and running a business and is very easy to use. The price is excellent for the range of features provided.
Cons
I cannot add contacts to the CRM section without an email address which is an issue when I meet people at networking events and only have their LinkedIn info. It also does not offer a good way to store contacts who are not customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Design, 1-10 employees
Less than 6 months
“Great all-in-one tool”
Pros
I enjoy being able to streamline proposal creation and manage proposals, contracts, invoices and tasks all within one app.
Cons
At first setting up tasks and adding custom hours (instead of recording them) was a bit confusing but I managed to figure it out.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Computer Software, 1-10 employees
Free Trial
“Great for New Freelancers”
Pros
I am very much pleased having everything I need for my new business all in one place.
Cons
A tutorial for the financial features would be really helpful. It took me a while to find all the available options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Free Trial
“Great Program!”
Pros
Bonsai is pretty easy to use and packed with great features! The seamless integration made the free trial excellent and we are definitely moving forward with it!
Cons
I have not come across anything that I dislike. Its been great so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Free Trial
“Great Software!”
Pros
Bonsai is easy to use and a fantastic tool for managing invoices.
Cons
Cost is bit on the higher side but overall I think its worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“Bonsai keeps me a loyal customer!”
Pros
Its very simple, clear and easy to navigate. Bonsai has everything a freelancer or contractor needs to keep their small business financially organized.
Cons
Well I did like to see the mobile and desktop apps expanded. While the browser app is nice, I did prefer to access my dashboard directly through an app icon instead of using Chrome. It would also be great if clients could access their mini portal on Bonsai without needing to create an account. This way they could view the active project I am working on with them and check their invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Bonsai is great!”
Pros
It covers everything. In short it is a fantastic all in one solution.
Cons
Contract system is a bit complex and is not easy to use and also the custom fields are quite limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
Less than a year
“Why I use Bonsai”
Pros
Getting started with Bonsai was not at all problematic as I was up and running quickly. I really like how easy it is to create and send invoices to my clients.
Cons
I wish there was a chat widget feature I could add to my website similar to what Sharpspring or HubSpot offer. It might be helpful to collaborate with Webflow on this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Design, 1-10 employees
Free Trial
“Free trial for 3 months - it's going GREAT”
Pros
Bonsai ease of use is definitely a strong point. Everything is very well designed and perfectly placed.
Cons
It would be great if I could add one member for free instead of the $9 fee. I did also like a ticketing system but for now I will use a form. It would be useful to create proposals by simply selecting the services I have already listed in the Services tab.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Its very user-friendly.”
Pros
Having everything in one place makes it very simple to use.
Cons
I wish we could include BACS as a payment option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Motion Pictures and Film, 1-10 employees
Less than 6 months
“Bonsai is a Great Service for Freelancers and Small Businesses”
Pros
Bonsai provides all the tools a freelancer or small business needs for managing contract work.
Cons
Sometimes it takes a few days to get a response from Bonsais customer service but they have a forms page with plenty of answers. This form addresses most questions so you might not need to contact customer service directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10