C2FO Reviews
Total 16 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars13%
3
Stars6%
2
Stars0%
1
Stars13%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
“printing transaction confirmations”
Pros
Solid overall but there is room for small improvements.
Cons
My only suggestion would be adding an option to print the transaction confirmation. The two download options are useful but their formatting makes them difficult to read once printed.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
5
Not Specified, N/A employees
“Easy use ...”
Pros
Simple to use, quick customer care responses and invoice payments.
Cons
No issues from my end :)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“charged fee, funds still missing”
Pros
Not happy with this software honestly.
Cons
I used the service to get early funding but more than two weeks have gone by. I was charged a fee and still haven't received the funds.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
3
Not Specified, N/A employees
“smooth acceptance-to-payment process”
Pros
Acceptance through payment was handled smoothly, accurately and on time.
Cons
I can't recall any drawbacks about C2FO.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, N/A employees
“selective early invoice payments”
Pros
It lets you choose specific invoices when requesting early payment, instead of applying it to every invoice. Funds typically arrive about 10 days after a request and the platform is a useful way for enterprise customers with 60- or 90-day terms to get short-term liquidity. The discount rate is very reasonable as well.
Cons
My one suggested improvement would be reducing the 10-day wait for funds to just a day or two, if that can be done.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“quick chat help”
Pros
Chat support quickly connected me with a person when it couldn't fully answer my question, clearing things up fast. Once I got the hang of it, it's very easy to use. I do miss the old emails that explained everything and had a submit button right there but otherwise the new version is great.
Cons
Getting accustomed to the new version took a little while.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“reassuring answers about deposits”
Pros
A bot or a person answered all my questions and put me at ease when the funds didn't arrive on the date we were told.
Cons
Nothing, my quesies were answered on time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“very useful overall”
Pros
A very useful option generally.
Cons
We need payments 3-5 days earlier since we deal directly with farmers for agricultural products like turmeric and always need to pay them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“cash flow partner”
Pros
I've had an excellent experience using this software and it's a great partner for my cash flow. I resolved major issues using the platform.
Cons
Don't think I came across major setbacks that could have affected my experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, N/A employees
“same-day funding through website”
Pros
Using the website is easy and the funds arrived on the same day shown online.
Cons
The discount factor in the most likely approved section doesn't clearly explain how much may be approved or when. Clarifying that would make it more helpful. Thanks
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
“helpful early payment management”
Pros
C2FO has worked very well for me. It's easy and transparent and it helps manage early payments while improving cash flow for the business.
Cons
Hm, I'll have to leave this blank.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
“faster payments support supplier cash flow”
Pros
It's been a great experience. Setup is simple and faster payment terms really help supplier cash flow.
Cons
Can't say anything negative about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“happy with C2FO”
Pros
I'm really pleased with it.
Cons
Please email the payment details and include TDS or any other deductions made by you or the company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“easy payment requests”
Pros
Overall, my experience has been positive. Requesting payment is easy and payments are usually accepted without any significant problems.
Cons
At times though, payments don't arrive on the promised date and end up delayed. Taxes are also taken out of the payment. Payments would be better if they were processed on schedule and the stated payment dates were followed consistently. My most recent payment was due on the 19th and still hasn't come through. Other payments are running late too, including ones scheduled for the 24th or 25th. Payments need to be processed on time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Not Specified, N/A employees
“unclear 60-day offer terms”
Pros
It wasn't particularly good.
Cons
We used a special-rate offer but only later realized it committed us for 60 consecutive days. We also learned we couldn't exclude invoices during that period and were locked into the arrangement. Website changes like these aren't made clear enough for us to make informed decisions about our account.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
3
Functionality
2
Not Specified, 500+ employees
“Quick Payment Processing Tool”
Pros
Receiving my paycheck on time, even with overtime and holiday hours included, has always been reliable. The payroll team found the software easy to use and I never heard any issues from them. Most importantly, my pay was always accurate and punctual.
Cons
I've had no issues with paychecks arriving on time and payroll never reached out with any problems, so I can't think of any real drawbacks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8