Sohail W.
Mid-Market, 500+ employees
“Excellent User Experience and Speedy Onboarding
Pros
I find the platform incredibly easy to use and intuitive, which makes adoption straightforward. The CloudEagle team supported me throughout the integration process, and the customizable processes only require drag-and-drop actions. Automation has eliminated the tedious task of email follow-ups, and I can track procurement requests via Slack due to the integration. The SaaS purchasing team, consisting of skilled negotiators, helps speed up savings.
Cons
There's really not much to dislike. The true benefits of this service or product become clear after overcoming the learning curve, which the CloudEagle team makes incredibly easy to manage.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jeff A.
Mid-Market, 500+ employees
“Complete SaaS Management in a single Pane of glass
Pros
Having a single, centralized location to handle all my SaaS expenses and management has been a game changer. I can quickly see all my vendors, track my monthly spending, know when renewals are due, see who in my company is using which applications and vendors, and manage my contracts and renewal invoices.
Cons
The CE team has been highly involved with us, not only helping us learn and use their platform to its fullest but also considering and implementing changes to support and ease the implementation and use in various real-world scenarios.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sam M.
Mid-Market, 500+ employees
“Killing of spreadsheets to track SaaS
Pros
I've finally solved my spreadsheet problems! This SaaS management platform has been revolutionary. Its easy-to-use interface and powerful features have allowed me to ditch tedious spreadsheets. The seamless organization, real-time data, and insightful analytics have streamlined my tasks and increased my productivity. The time and effort I previously spent on manual data entry and error-checking are now used for more meaningful work. This service has changed how I manage projects, saving me valuable resources and reducing stress. If you're tired of spreadsheets, this SaaS is the solution for efficient and enjoyable management!
Cons
Even though this SaaS management site has already enhanced my workflow, I'm looking forward to its future updates. It addresses many issues, but a few additional features would make it even better. The team's commitment to ongoing improvement reassures me that these upgrades are coming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Irene T.
Mid-Market, 500+ employees
“Very good experience
Pros
CloudEagle has truly impressed me with its perfect blend of simplicity and robust functionality. Its easy-to-use interface made starting out simple, and the option to tailor settings to fit my project's needs was a game changer. The security measures offer peace of mind, and the responsive customer support team is a great bonus. CloudEagle is my top choice for effective cloud project management, and I highly recommend it!
Cons
In my generally positive experience with CloudEagle, the one area needing improvement is the integration of third-party applications. Although it's functional, it could be made more straightforward and intuitive. Still, CloudEagle is a dependable and effective solution for my cloud project management needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Vishal M.
Enterprise, 500+ employees
“Optimize Your SaaS Application Usage with CloudEagle
Pros
With CloudEagle, I no longer need to log into each application separately, everything is accessible from one central platform. Their onboarding process is smooth and easy to follow, and I quickly got up to speed thanks to the intuitive interface. The platform also offers comprehensive training materials that helped me understand the full range of available tools.
Cons
I noticed some interesting features were grouped under the same window. It would be great if the team could add these features to the sidebar or main menu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rahul D.
Mid-Market, 500+ employees
“Great tool to manage Saas spend and good service
Pros
The dashboards are highly useful, and the team responds quickly, adding new APIs and features. This tool is particularly valuable if your organization uses many SaaS tools and tracking them all becomes challenging.
Cons
The onboarding process can be somewhat cumbersome, but that's typical for tools that involve transitioning to more organized data. More integrations with accounting tools should be developed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Vasil R.
Mid-Market, 500+ employees
“CloudEagle review
Pros
Depth of the Team and their engagement;
Cons
The platform is easy to navigate and summarizes the status of each process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Cristobal H.
Mid-Market, 500+ employees
“Strategic partner
Pros
Two main things stand out for me: their powerful comparison tools for similar features, which are very helpful, and their proactive approach to addressing issues and offering assistance in decision-making.
Cons
I think it would be really helpful to see comparisons through graphical illustrations. It makes everything easier to understand.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Jhon
Mid-Market, 500+ employees
“Cloud Eagle provided an exceptional experience that exceeded my expectations
Pros
Their quick response and willingness to address any concerns made the entire experience smooth and efficient.
Cons
I haven't encountered any downsides while using CloudEagle.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Renan C.
Small-Business, 500+ employees
“Already Far Out But Still A Long Way To Go
Pros
The interface is user-friendly and easy to navigate, and I can generate various reports. The team is very willing to assist with any questions we have.
Cons
Some of the modules aren't ready for screen capture. Columns aren't adjustable to my preferences, and deprovisioning is still manual, but I know they're working on releasing this feature soon.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alejandro S.
Mid-Market, 500+ employees
“Effective, Direct and simply to use
Pros
Primary dashboards that provide key insights and comprehensive overviews.
Cons
Procurement portfolio is a comprehensive collection of all the processes, tools, and resources associated with acquiring goods and services.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Smith
Enterprise, 500+ employees
“Best-in-class SaaS spend management tool
Pros
CloudEagle is an excellent platform that has simplified SaaS spend management for me. It acts as an extension of our team, streamlining SaaS spend visibility and optimizing costs.
Cons
They truly extend our team, and through them, we were able to optimize our expenses for good value and ROI.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
7
Functionality
4
Ella
Small-Business, 51-100 employees
“Cloud eagle helps me focus on things I'm passionate about rather than stuff around it
Pros
Thanks to the CloudEagle team, work gets done faster and more efficiently. They know the right software for the business and do a great job procuring it.
Cons
Expertise in software across multiple domains.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Sophie W.
Small-Business, 500+ employees
“CloudEagle works as efficient as our full time staff
Pros
CloudEagle offers a great platform with app usage insights and full integration with QBO & Rippling.
Cons
By keeping a close watch on usage, organizations can make informed decisions about resource allocation, optimize performance, and ensure that resources are being used effectively to meet their objectives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ralph M.
Mid-Market, 500+ employees
“Path to Automation of Procurement, Review and Overall Management of SaaS Applications.
Pros
Automation in SaaS Management (Time Saving)
Cons
The platform has grown significantly over the last two years. Any issues were discussed with the CE Team, who took immediate action to resolve them. Considering their response time, I can't think of any major problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jayesh J.
Enterprise, 500+ employees
“One Stop solution for all your Software Spend
Pros
I appreciate that it integrates with various solutions like Okta, Microsoft, G-Suite, and Workday. It collects data from these solutions and provides usage data from software vendors to display on a dashboard.
Cons
So far, everything I've used has been great; I haven't found anything I dislike.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
10
Functionality
7
Josh
Small-Business, 500+ employees
“An amazing SaaS management tool for streamlining the SaaS renewal and buying processes
Pros
Our entire tech stack is now managed from a single dashboard, allowing us to adjust as needed to cut costs and ensure that all users are utilizing the tools as intended. CloudEagle frequently adds new features and provides excellent customer service.
Cons
At this point, nothing noteworthy has happened. We had a few bugs initially, but CloudEagle quickly resolved them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Abraham
Small-Business, 500+ employees
“Best way to save on you software spend
Pros
CloudEagle has significantly reduced our SaaS spending. It has been especially helpful during the current recessionary environment as we strive to cut unnecessary expenses.
Cons
Nothing to report. My overall experience has been positive, and I hope it continues to be.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
8
Functionality
4
Mark M.
Mid-Market, 500+ employees
“Easy to Work With
Pros
It is easy to work with, communicates effectively, and works hard to secure the best pricing for my company. It's a real time and money saver.
Cons
I have no complaints at the moment. The team has met our expectations and done an excellent job delivering the results we were looking for.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
3
Functionality
2
Guillermo H.
Mid-Market, 500+ employees
“CloudEagle gives scaling companies the same advantage as having a large in-house procurement team
Pros
CloudEagle is proactive about renewal negotiations and always suggests alternative solutions for greater cost savings. The savings they provide more than cover their services.
Cons
They integrate with other systems but prefer to operate within their own system, which requires the customer to update workflows. This is more of an issue for smaller organizations but becomes less of a problem over time.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Richa K.
Small-Business, 500+ employees
“Easiest way to create Procurement workflows
Pros
CloudEagle's procurement workflows are very simple to use and save me a lot of time. I can create custom workflows for my team depending on the SaaS purchase we're making. This feature is crucial for my needs.
Cons
No issues at all. I like the product.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Smith
Small-Business, 500+ employees
“Amazing product - saves time, work, and money.
Pros
This software was an excellent support for the G&A team. Initially, we were interested in the app usage data but were pleasantly surprised by other capabilities like employee provisioning, contract management, and generating spending reports by applications and vendors. The support team's timely and helpful responses were also great. Highly recommended!
Cons
I can't think of any dislikes. I needed help generating a report that required customizing categories, and that was resolved promptly.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
7
Beena K.
Small-Business, 51-100 employees
“An excellent SaaS management tool that gives a crystal clear view of your SaaS usage
Pros
CloudEagle can identify all kinds of shadow IT and immediately uncover savings.
Cons
Nothing so far. The product performs better than expected, and the support is excellent.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
8
Alexa
Small-Business, 51-100 employees
“CloudEagle helped us reduce SaaS spending on forgotten and unused subscriptions
Pros
Several internal departments had subscribed to duplicate SaaS services and then moved to other services without canceling the old subscriptions.
Cons
CloudEagle assisted in identifying unused subscriptions and low-usage apps. They provide a single dashboard where we can view our entire SaaS stack.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
8
Functionality
8
Joy.
Enterprise, 500+ employees
“CloudEagle helped in making smarter choices in cost optimization, vendor selection, and negotiation.
Pros
We used to manage all SaaS vendors and apps using an Excel sheet. Sometimes we missed contract renewals and got locked out of apps. We were looking for a central place to discover new vendors and manage existing ones.
Cons
CloudEagle helped us make smarter decisions in vendor selection and negotiation.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
8
Functionality
8
