Defontana Reviews

“Poor experience

Pros

It's a good idea but I haven't found anything here that can't be found in other ERP systems, so it feels a bit basic compared to competitors.

Cons

It crashes, responses are slow, it wastes my time. It's pricey and their tech team training isn't good. That sums it up for me.

“Excellent system

Pros

Since all the information is stored in the cloud, it makes my work easier because everyone on my team can access real-time data from anywhere, It is improving collaboration for us.

Cons

While it's adaptable, if you have very specific customization needs or highly complex business processes, you might need to take a closer look at whether it can handle them without extra development work.

“Simple but limited tool

Pros

The user interface is visually appealing which makes using the system more enjoyable for me, even though it doesn't offer any groundbreaking features beyond its look.

Cons

It's missing many basic features that I consider necessary for running my business effectively, which limits how much I can rely on it day to day.

“Simple to manage

Pros

If you're a small business with minimal transactions like mine, I'd recommend it because it meets basic needs without being overly complex or difficult to manage.

Cons

For me, the customer service and after-sales support are awful. It took them over six months to solve a critical problem I had with using the system.