Total 2 reviews

2

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

5

Value for money

4

Customer Support

3

Functionality

3

RJ

Robin J.

Retail, N/A employees

Less than 6 months

1.0
June 2024

Poor service quality

Pros

Honestly, I see zero advantages here, the price may be low, but the service quality is very poor and every task takes me at least ten times longer than it should, which is frustrating.

Cons

After five months, my company still wasn't created even though Dougs verbally promised it would be done within two. They reply only every week or so and sometimes I wait a month for an answer. Contracts were drafted missing key asset lists, invoices lacked clear details and the whole process has been full of unnecessary complications.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

2

VO

Vincent O.

Entertainment, N/A employees

More than a year

3.0
May 2024

Need accounting knowledge

Pros

The "Libert" package is attractive at $550 and includes the annual report, but I have to prepare the approval decisions, meeting minutes and other documents myself, which adds extra work.

Cons

There's no personalized follow-up and some staff don't seem to know everything they should. It can't handle disbursements and when liquidation came, they suddenly charged 700, a price that was never mentioned in the agreement.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4