Total 27 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

48%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

J

John

Retail, 11-50 employees

More than a year

5.0
March 2017

EcountERP is our choice after years of searching of ERP services

Pros

The speed of the software is remarkable, especially for multinational access, surpassing the QuickBooks Online version. The wide range of customization options provide tremendous flexibility. Moreover, the fact that they don't charge per user is a significant cost-saving advantage for small companies.

Cons

The bar code printer compatibility is not 100%, and I hope they can pre-configure the most popular reports for better convenience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

I

Ildefonso

Not Specified, N/A employees

Free Trial

4.0
March 2017

Good Software

Pros

This software is highly commendable due to its exceptional customization abilities and mobile accessibility. While the initial setup process can be a bit complex but once all the information is in the system, it runs smoothly.

Cons

The only drawback I have experienced is the requirement for an internet connection. It can be problematic to work with in places where the internet connection is inconsistent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

I

Iris

Not Specified, N/A employees

Free Trial

5.0
March 2017

They can do what no one else can or will do!

Pros

The software offers a multitude of options and remarkable versatility for various applications.

Cons

While there is a bit of a learning curve, the software does come with excellent customer service.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Cara

Consumer Goods, 1-10 employees

Less than 6 months

5.0
March 2017

Amazing Customer Support

Pros

I find it easy to use and navigate. So I must say that it makes my experience the best.

Cons

It would be great if the system could automatically calculate more than one price in the sales orders section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Antonino

Cosmetics, 1-10 employees

More than a year

5.0
March 2017

March 2017 review

Pros

The software provides clarity and is very easy to use, ensuring reliability.

Cons

The CRM functionality feels basic and requires more features for real-time chats among staff members. Additionally, the project management aspect could benefit from more elaborate functionality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Amar

Luxury Goods & Jewelry, 11-50 employees

Less than a year

5.0
March 2017

Great software but less user friendly.

Pros

It serves as a comprehensive business solution, fulfilling all our needs.

Cons

I find it less user-friendly.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

4.0
March 2017

Best value for Money for ERP for small and midsize companies

Pros

ECOUNT offers great value for money. It perfectly caters to the requirements of our manufacturing company based in China, especially with its advanced assembly BOM capabilities. Additionally, it remains accessible even with low internet speeds.

Cons

The project management and CRM features are not up to the mark compared to other aspects. However, I understand that they may not be the most important features for an ERP system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7