ECOUNT Reviews

“Ecount NU

Pros

As an accountant, I highly recommend this software. It is very easy to understand and learn.

Cons

Since I use the software at a basic level, I have found all the features I need, and I haven't come across any issues so far.

“ECOUNT helps development of customizable financial reports

Pros

Developing highly advanced financial reports is now a simple task, all credit goes to ECOUNT.

Cons

It would be highly beneficial if ECOUNT's customer support could resolve cases in shorter timeframes.

“My experience with Ecount

Pros

It is suitable for small companies to use due to its simplicity.

Cons

Sadly, it doesn't integrate with other providers like Amazon, Shopify, eBay, PayPal or our bank institute.

“Nice with some that can still improve

Pros

The flexibility and ease of use make it perfect for group work, and the Android app is a bonus.

Cons

We require more integration options for local setup, specifically in our case, Thailand.

“Ecount ERP

Pros

The greatest benefit has been the implementation of online ordering for our customers.

Cons

Occasionally, the system duplicates order numbers, leading to billing issues. While the customer service has been helpful, they have been unable to resolve the problem.

“GOOD FOR THE COST!

Pros

The standout features are, Its price, excellent customer service and ease of use.

Cons

The software has certain limitations and sometimes they make changes without notifying me beforehand.

“Expensive

Pros

Modification is readily available and accessible at any time.

Cons

The price is a bit high, and I believe long-term users should receive discounts. Additionally, there have been multiple instances of printing errors, which we have mentioned several times but received no response.

“Ecount ERP

Pros

ECOUNT pricing and customer service were outstanding. While other companies we know use it, we weren't quite ready to use it yet.

Cons

The plenty of different sections in ECOUNT made everything a bit challenging, mainly to navigate and set up, especially given our low transaction volume.

“It has Everything you need.

Pros

The modules seamlessly interact with each other, eliminating the need to input information separately. Once you understand how the program functions, modifying templates within those modules becomes easy too. Furthermore the customer support is also exceptional.

Cons

In my opinion, this program has unnecessary steps to go from a quote to a final invoice in the sales module. If possible, I would streamline the process by reducing the number of required steps for invoicing and shipping.

“System Manager

Pros

Options for report and screen modification, simplified functions, numerous reports, mobile app, workflow, notifications and Excel upload make it highly versatile.

Cons

The software lacks plant maintenance features and has limited API capabilities, only supporting sales. Furthermore, it lacks an SMS function in the USA and lacks finance links with banks and QuickBooks software. We also wish it had SQL features.

“Great affordable system with minor flaws

Pros

The cost is the foremost advantage of this system! It surpasses all other systems in the USA. It fulfills all the necessary requirements, especially for production, inventory control and manufacturing.

Cons

The accounting aspect is missing to some extent, and to our disappointment, they recently removed the "Reconcile" button, rendering the software unusable. As a result, we had to revert to QuickBooks, which is a shame considering the high potential of this program.

“Useful inventory management tool!!!

Pros

Ecount offers a multitude of useful features that we have been able to use. One of these features is the inventory reports, which have greatly assisted us in managing and analyzing inventories per store.

Cons

Personally, I haven't encountered any significant problems with Ecount. In the start, I was a bit confused about some of its modules, but I have familiarized myself with them through continuous use.

“Great ERP Solution!

Pros

It is incredibly easy to use and set up. Compared to the competition, it is reasonably priced. Also it operates swiftly and reliably.

Cons

We have experienced some issues with barcode printers and I believe that the customization of reports should not be limited. Additionally, an offline version is not available, which I think would be beneficial if available.

“Every Inventory Counts!!!

Pros

The ECOUNT System excellently manages our inventories which allows us to track stock levels in warehouses, production and various nationwide stores. We particularly love the customization feature, which enables us to generate inventory and sales reports tailored to our specific requirements.

Cons

ECOUNT drawbacks we can think of are: a) the need to send invoices one at a time, and b) its incompatibility with certain barcode printers.

“Ecount Inventory

Pros

After researching a lot for an affordable inventory management software that could meet our needs, we discovered Ecount. It is one of the few web-based software solutions that doesn't nickel and dime users for additional services. The customer support was excellent in guiding us through the software setup process to suit our requirements.

Cons

The only con I can think of is that it would be advantageous for them to offer an offline version for a one-time purchase. That would truly set them apart.

“Review on ECOUNT

Pros

Once you understand it, using the software become a piece of cake. It's easy to make changes for mistakes or revised line items, and updating these modifications, as well as A/R payments received, is a simple process.

Cons

When it comes to reporting, I found the customization options limited or sometimes it become impossible to create the specific reports I needed. For example, important details like the shipped date, customers' PO# and our invoice# are essential when generating monthly A/R statements for each customer. I found it odd that customers had to confirm the invoice by clicking on an email link to open it. This led to confusion as many customers responded saying there was no attached invoice. I had to explain to each customer how to open the invoice, which was time-consuming and not convenient at all. The feature "Confirm Received Document" didn't work as customers didn't see any attached document, so they didn't want to confirm. This meant they didn't have the invoice, and I had to resend it later. It would be better if there was a clear option to click and open the invoice or a visual representation of the attached invoice. This way, customers can easily access it without any confusion. Additionally, the software only allows sending invoices one at a time instead of sending them all at once, which can be quite tedious.

“Broad range of functions. Highly recommend.

Pros

This application offers a lot of functions such as, encompassing accounting, payroll, budgeting and tax management, all within a single platform.

Cons

The customer support definitely needs improvement. Bugs should be fixed quickly and the application should provide more helpful features.

“Best Online ERP Deal

Pros

The level of integration provided by this software is exceptional. It functions as a comprehensive ERP system, facilitating end-to-end cost tracking and connecting it back to revenue. Also the option to use sales and forecast orders for demand scheduling, material requirements, capacity planning, throughput and productivity is impressive.

Cons

The native format of the menus took some time to get used to. However, setting up user menu preferences helped overcome this hurdle. It's possible to configure user menus in a workflow style, and there is a lot of complexity behind the entry menus. To fully understand its potential, it is important to have customer support understand it thoroughly and also read the online documentation.

“Great system for SMB

Pros

The value for money and total cost of ownership over the usage period are remarkable.

Cons

It would be beneficial to prioritize data consistency for better data management.

“Ecount ERP the best ERP!

Pros

It's very much user-friendly with excellent customer support and robust functionality, all at a very reasonable price. The setup process was hassle-free, and the user interface is quite simple too. I highly recommend using it and surely you won't regret it.

Cons

I must say, it's simply awesome. No cons!

“EcountERP is our choice after years of searching of ERP services

Pros

The speed of the software is remarkable, especially for multinational access, surpassing the QuickBooks Online version. The wide range of customization options provide tremendous flexibility. Moreover, the fact that they don't charge per user is a significant cost-saving advantage for small companies.

Cons

The bar code printer compatibility is not 100%, and I hope they can pre-configure the most popular reports for better convenience.

“Good Software

Pros

This software is highly commendable due to its exceptional customization abilities and mobile accessibility. While the initial setup process can be a bit complex but once all the information is in the system, it runs smoothly.

Cons

The only drawback I have experienced is the requirement for an internet connection. It can be problematic to work with in places where the internet connection is inconsistent.

“They can do what no one else can or will do!

Pros

The software offers a multitude of options and remarkable versatility for various applications.

Cons

While there is a bit of a learning curve, the software does come with excellent customer service.

“Amazing Customer Support

Pros

I find it easy to use and navigate. So I must say that it makes my experience the best.

Cons

It would be great if the system could automatically calculate more than one price in the sales orders section.

“March 2017 review

Pros

The software provides clarity and is very easy to use, ensuring reliability.

Cons

The CRM functionality feels basic and requires more features for real-time chats among staff members. Additionally, the project management aspect could benefit from more elaborate functionality.

“Great software but less user friendly.

Pros

It serves as a comprehensive business solution, fulfilling all our needs.

Cons

I find it less user-friendly.

“Best value for Money for ERP for small and midsize companies

Pros

ECOUNT offers great value for money. It perfectly caters to the requirements of our manufacturing company based in China, especially with its advanced assembly BOM capabilities. Additionally, it remains accessible even with low internet speeds.

Cons

The project management and CRM features are not up to the mark compared to other aspects. However, I understand that they may not be the most important features for an ERP system.