Total 30 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

MOHAMED

Construction, 500+ employees

More than a year

5.0
August 2021

Streamline and simplify business workflows with ePROMIS packaged services and shorten your sales

Pros

I can now access all the services I need in one place and say goodbye to juggling multiple systems. The 24/7 customer support means I no longer have to wait for issue resolutions. It supports my timelines and budgets with customized solutions and lets me add or modify packages with just a few clicks.

Cons

After being with ePROMIS for over 5 years I have not found a single drawback. Its an key tool for any business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kareem

Construction, 500+ employees

More than a year

5.0
July 2021

Manage employee payroll and train employees better with ePROMIS HCM SaaS

Pros

The system allows my employees to raise concerns, report grievances and find quick resolutions to their issues. I can better understand my employees with the help of analytics and track their performance over time. It identifies skill gaps and recommends remedial actions. I can manage travel and other expenses through an integrated HR platform and verify previous records with just a few clicks.

Cons

I have not found any cons. Its one of the most comprehensive and user friendly ERP systems available. I highly recommend it for SMEs!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bince

Construction, 500+ employees

More than a year

5.0
July 2021

Reduces pressure on your support teams and offers self service options like a knowledge base

Pros

I can manage all customer inquiries through one interface and connect with them via chat, email, SMS or social media. AI helps me answer common queries instantly and directs requests to the appropriate agent to ensure customer satisfaction. It automatically creates tickets when a customer emails or calls my team.

Cons

No cons. It is one of the best ERP systems and customer service tools in the software market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

liza

Architecture & Planning, 1-10 employees

More than a year

5.0
July 2021

Manages multiple business processes with ease and lets you gain real-time visibility and control

Pros

The system integrates and organizes workflows to improve business efficiency and performance. It offers excellent customer support, links data and improves response and resolution times. By scheduling and organizing resources, it makes business processes more well organized. It provides better oversight on operations and facilitates resource optimization to increase profits.

Cons

Its the ideal ERP tool for all departments and industries. I have not found any cons as the solution seems to be nicely designed to meet all business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Abigail

Pharmaceuticals, 500+ employees

More than a year

5.0
July 2021

Excellent scheduling and tracking tool for clients, inbound and outbound telephone calls, and emails

Pros

ePROMIS helps me make quick management decisions by providing real time information. Integration with accounting solutions is easy, and it supports data integrity. I get a detailed view of sales activity, forecasts sales revenue and generates comprehensive reports, offering more insight compared to other solutions. It provides complete details about my customers and interactions with them anytime anywhere.

Cons

The only regret I have is not starting with ePROMIS sooner to take advantage of its cutting edge tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA

Benedict Anthony

Pharmaceuticals, 101-500 employees

More than a year

5.0
July 2021

Get Accurate & Real-Time Business Reports & Insights and take timely decisions with ePROMIS.

Pros

The system gives me important insights for managing my business. It helps predict trends and prepare for potential situations before they arise. I can find needed information in seconds and control who can modify database information. It allows me to access data from anywhere without location or software constraints and I can generate customized reports to boost business prospects and profitability.

Cons

Everything is great though the system might have a brief learning curve for beginners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohammed

Construction, 500+ employees

More than a year

5.0
July 2021

Best-in-class integrated accounting and finance management tool for small medium, and large business

Pros

ePROMIS provides the most accurate financial data for my convenience. It manages multiple financial aspects while adhering to international regulations and guidelines. It supports multiple currencies and ensures smoother global operations. I can access detailed audit trails and track each transaction.

Cons

The learning takes some time but once your team gets accustomed to it they will likely prefer to use it long-term.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Ryo

Construction, 500+ employees

More than a year

5.0
July 2021

Good management solution to improve financial visibility and achieve business objectivies

Pros

The system automatically routes expense reports and makes electronic payments. It eliminates paperwork and reduces the time and cost associated with manual expense processing. It speeds up reimbursements and approves attendance, payroll and leaves through a unified system. It also ensures compliance with organizational policies and notifies me when processes are incomplete.

Cons

The cost of installation and maintenance might not be reasonable for every company. Offering more affordable plans could be a great idea.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Ajith

Construction, 500+ employees

More than a year

5.0
July 2021

An excellent tool for managing and optimizing spending on raw materials, automating the procurement

Pros

I can determine the cost of new or existing orders and their expected completion dates. The system provides real time access to inventory which helps me manage multiple warehouses and stay updated on stock levels. It facilitates real time collaboration and keeps me in touch with employees to ensure compliance. It offers 24/7 visibility into the manufacturing process and minimizes downtime.

Cons

Proper training is necessary to use the software properly but once thats accomplished, its a smooth experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anwar

Construction, 101-500 employees

More than a year

5.0
July 2021

ePROMIS lets your employees access their systems anytime and anywhere, ensuring peak productivity

Pros

ePROMIS offers flexibility, agility and efficiency which makes it suitable for companies of all sizes, budgets and goals. It provides more bandwidth and storage without needing additional IT infrastructure. The system supports multiple third-party integrations, allowing me to elevate my business. It also lets me back up customer data regularly and access necessary information at all times.

Cons

The user interface could be improved a bit and better navigation would make a significant difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10