Doreen
Environmental Services, 101-500 employees
Less than a year
“ePROMIS ERP- A must have for any business
Pros
ePROMIS software has significantly reduced our reliance on manual processes in ERP which has fostered better collaboration among our teams. This is something that saves both time and resources.
Cons
Price is a bit on a higher as compared to other options but the benefits I have seen from using it are excellent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Manu
Construction, 500+ employees
More than a year
“ePROMIS Enterprise Asset Management software system is a highly advanced solution
Pros
The real time reporting system is exceptionally powerful and offers a thorough overview of our fundamental processes. It also creates a paper free environment by handling all processes electronically, prevents data duplication due to its integrated nature and lowers administrative costs.
Cons
Incorrect user entries can lead to extra costs and wasted time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farida
Construction, 500+ employees
More than a year
“It's great and friendly enterprise resource planning system that tracks the Employee data
Pros
ePROMIS has improved our asset maintenance, reduced overtime costs and made better use of labor. Customer service whether internal or external has also been improved. Work orders are automatically generated from various service requests like fax, email or verbal requests, with unique order numbers based on the service type. The detailed reports offer full insights into work order progress and profitability.
Cons
cost of software installation is a major challenge for small and medium sized enterprises.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Abdul
Construction, 500+ employees
More than a year
“ePROMIS - an essential ERP tool for the business sector that can be completely relied on!
Pros
With ePROMIS our departments no longer work in isolated data silos! Its perfect for construction organizations with its integrated document management system, electronic approvals and automated billing. It also manages multi-location operations pretty well which helps us handle a remote and dispersed workforce. Investing in ePROMIS is definitely worthwhile!
Cons
The support team could be more responsive as I had to wait a bit to get connected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohammed
Construction, 500+ employees
More than a year
“ePROMIS is a complete ERP tool to streamline Business and manage your company !
Pros
The user friendly interface is really easy to navigate whch makes management functionality excellent. We can access all finance details and past interactions with just one click! The automation of business processes has been fantastic as our team has managed to automate repetitive tasks which saves us a lot of time.
Cons
I cannot think of anything major that I dislike though the reports could use more built-in templates and customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Madiha
Pharmaceuticals, 51-100 employees
More than a year
“This ERP software has enables real-time analysis and evidence-based decision-making
Pros
ePROMIS ERP software can be deployed on Cloud, Web, Hybrid or client-server models. It integrates very well with other ERP modules, offers a great performance-to-cost ratio and reduces the time needed for decision-making. It also provides access to essential organizational functions.
Cons
There are occasional minor workflow interruptions but they are resolved quickly. I have not found this to be a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisol
Construction, 500+ employees
More than a year
“This ERP software supports, automates and standardizes the indirect purchase and accounting
Pros
It offers various options for handling backorders and manages multiple currencies across different countries and ensures global compatibility. The software reduces paperwork and human errors and provides real-time information on order status and inventory availability.
Cons
Customization is one of the best features of the ERP software but it does require a lot of time, effort, expertise and money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Bharathvaj
Construction, 500+ employees
More than a year
“Reliable and fast ERP software that can boost productivity and increase operational transparency!
Pros
It integrates smoothly with most third party business applications for easy data transfer. The automation of billing, invoicing and accounting processes streamlines manual tasks. The customer service team is excellent as it is accessible via phone, email or live chat, they quickly resolve any issues and are available around the clock.
Cons
It might take some time for users to learn all the systems features but the learning curve is relatively quick.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gurjeet Singh
Construction, 500+ employees
More than a year
“A complete HCM management solution that can handle all your human resource requirements!
Pros
ePROMIS is a powerful HCM tool designed to manage key HR objectives. I can generate customized reports to track human resource indicators and spot areas for improvement. The real-time business intelligence allows our managers to provide instant, targeted feedback to employees.
Cons
After using ePROMIS for over a year, I have not found any negative aspects! Its definitely a must-have business tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ranjit
Construction, 500+ employees
Less than a year
“State-of-art business integrations rolled out in a neat and comprehensive package.
Pros
It ensures accurate and timely payments to employees and features an excellent attendance system interface for quick and precise payroll processing. The real time access to inventory control provides faster and better information on product availability, orders and fulfillment status. It also helps minimize warehousing costs, administrative overheads and other inventory-related expenses.
Cons
Customizing features might take some time so be prepared for a wait. However, you will not regret the wait!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohammad
Construction, 500+ employees
More than a year
“Your perfect partner for managing projects. Helps you deliver quality work much before deadlines
Pros
ePROMIS software provides excellent support for exporting and importing data between applications. It features a navigable interface with user friendly options, offering a clear view of key performance metrics and improving visibility. This allows for quicker information access and helps avoid any potential bottlenecks. It can also be customized to meet all my business needs.
Cons
The information overload can cause difficulty for some but the transition is smooth and I enjoy working with it!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Dessalegne
Construction, 500+ employees
More than a year
“One of the best and intelligent ERP systems that offers advanced reporting and integration
Pros
Software simplifies business processes through automation and supports electronic documentation to boost operational efficiency. The system is very user friendly and I was able to grasp its functionalities within a few days and optimize its use. The in depth reporting tools come with many built in templates, saving me time. It also improves visibility across all departments and stakeholders in my organization.
Cons
A simplified dashboard would be ideal since users sometimes need to enter information manually. Otherwise everything is fine!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shibu
Construction, 500+ employees
More than a year
“An excellent app for HR and payroll, along with all departments of a modern business.
Pros
The HRM and Payroll modules, like all other modules are very user-friendly. The Employee self-support portal allows employees to manage their work-related tasks well. Project managers receive optimal talent deployment suggestions from the system which improves client satisfaction. Before we implemented ePROMIS, digital documentation and a paperless office were just dreams.
Cons
A responsible and responsive customer support team makes overcoming challenges easier especially during the initial installation phase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sonu
Construction, 500+ employees
More than a year
“Enhance productivity and work out easier solutions for complex business issues with ePROMIS.
Pros
ePROMIS software provides complete visibility into my business operations and centralizes data for easy inter departmental collaboration. It suggests preventive maintenance activities for my manufacturing facility and makes adding new users a simple process.
Cons
I am thrilled with the system. There are no drawbacks or cons as it is simply the best ERP on the market. I recommend it to anyone needing an ERP solution!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rony
Construction, 500+ employees
More than a year
“Optimize customer relationship management and make it easier for sales managers to reduce delays.
Pros
I can access a comprehensive database to better understand my customers. The system gives me a competitive edge by helping me serve my customers more effectively. It boosts business prospects and leverages technology to increase profits. The detailed reports it generates help me stay on top of my business goals.
Cons
I have not come across any major cons. However the system could be simplified for users transitioning from a traditional ERP.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Binoy
Construction, 500+ employees
More than a year
“Get access to thorough analysis of your business plans and use the aggregated data to map customer
Pros
The system adapts to my business demands and offers high scalability. It helps me tackle both minor and complex challenges effortlessly. It also integrates smoothly with various software solutions. By automating repetitive tasks it reduces the need for approvals and speeds up business operations.
Cons
ePROMIS system offers too many modules for someone new or without a technical background.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamsheer
Construction, 500+ employees
More than a year
“Discover your target audience and find the best resources to boost business growth through ePROMIS
Pros
ePROMIS software supports various industries and helps me understand what my clients like. It reveals insights about market leaders which can improve productivity and market share. It simplifies digital enterprise management and enhances business processes. Personalized services and swift complaint resolutions help build trust with my customers.
Cons
The cost of software installation is too high and can be a major obstacle for small and medium-sized companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
suresh
Construction, 500+ employees
More than a year
“Get expert assistance to excel in any domain and expand effortlessly with ePROMIS.
Pros
It offers improved security and accountability with a professional team that manages data carefully. Conditional access allows me to track how resources are being used in real time. It reduces expenses related to infrastructure, training, recruitment and workforce maintenance. The software lowers operational overheads, helping me achieve more at reduced costs.
Cons
ePROMIS report features are innovative but could use some updates and the dashboard could be more user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdelhalim
Construction, 500+ employees
More than a year
“Build innovative, responsive, and scalable solutions with ePROMIS custom services
Pros
ePROMIS system uses AI and ML to automate repetitive tasks in order management, accounting, payroll and more. It provides cloud services to keep my business online around the clock. It improves business workflows with industry specific solutions and follows best practices. Plus I have access to a dedicated manager who helps me maximize my investment.
Cons
the system does experience minor downtime and technical issues occasionally but these are not serious and the support team is quick to address them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Sarah
Construction, 500+ employees
More than a year
“Enhance your existing system's capabilities and implement ERP systems with ePROMIS.
Pros
ePROMIS software has a strategy that complements my existing workflows and ensures successful data migration.It guides my team through crucial test phases, provides template test scenarios and supports effective testing within the business. Improved collaboration between my employees and experts helps reduce business related risks.
Cons
I think the system is nearly perfect so no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MOHAMED
Construction, 500+ employees
More than a year
“Streamline and simplify business workflows with ePROMIS packaged services and shorten your sales
Pros
I can now access all the services I need in one place and say goodbye to juggling multiple systems. The 24/7 customer support means I no longer have to wait for issue resolutions. It supports my timelines and budgets with customized solutions and lets me add or modify packages with just a few clicks.
Cons
After being with ePROMIS for over 5 years I have not found a single drawback. Its an key tool for any business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kareem
Construction, 500+ employees
More than a year
“Manage employee payroll and train employees better with ePROMIS HCM SaaS
Pros
The system allows my employees to raise concerns, report grievances and find quick resolutions to their issues. I can better understand my employees with the help of analytics and track their performance over time. It identifies skill gaps and recommends remedial actions. I can manage travel and other expenses through an integrated HR platform and verify previous records with just a few clicks.
Cons
I have not found any cons. Its one of the most comprehensive and user friendly ERP systems available. I highly recommend it for SMEs!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bince
Construction, 500+ employees
More than a year
“Reduces pressure on your support teams and offers self service options like a knowledge base
Pros
I can manage all customer inquiries through one interface and connect with them via chat, email, SMS or social media. AI helps me answer common queries instantly and directs requests to the appropriate agent to ensure customer satisfaction. It automatically creates tickets when a customer emails or calls my team.
Cons
No cons. It is one of the best ERP systems and customer service tools in the software market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
liza
Architecture & Planning, 1-10 employees
More than a year
“Manages multiple business processes with ease and lets you gain real-time visibility and control
Pros
The system integrates and organizes workflows to improve business efficiency and performance. It offers excellent customer support, links data and improves response and resolution times. By scheduling and organizing resources, it makes business processes more well organized. It provides better oversight on operations and facilitates resource optimization to increase profits.
Cons
Its the ideal ERP tool for all departments and industries. I have not found any cons as the solution seems to be nicely designed to meet all business needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Abigail
Pharmaceuticals, 500+ employees
More than a year
“Excellent scheduling and tracking tool for clients, inbound and outbound telephone calls, and emails
Pros
ePROMIS helps me make quick management decisions by providing real time information. Integration with accounting solutions is easy, and it supports data integrity. I get a detailed view of sales activity, forecasts sales revenue and generates comprehensive reports, offering more insight compared to other solutions. It provides complete details about my customers and interactions with them anytime anywhere.
Cons
The only regret I have is not starting with ePROMIS sooner to take advantage of its cutting edge tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benedict Anthony
Pharmaceuticals, 101-500 employees
More than a year
“Get Accurate & Real-Time Business Reports & Insights and take timely decisions with ePROMIS.
Pros
The system gives me important insights for managing my business. It helps predict trends and prepare for potential situations before they arise. I can find needed information in seconds and control who can modify database information. It allows me to access data from anywhere without location or software constraints and I can generate customized reports to boost business prospects and profitability.
Cons
Everything is great though the system might have a brief learning curve for beginners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohammed
Construction, 500+ employees
More than a year
“Best-in-class integrated accounting and finance management tool for small medium, and large business
Pros
ePROMIS provides the most accurate financial data for my convenience. It manages multiple financial aspects while adhering to international regulations and guidelines. It supports multiple currencies and ensures smoother global operations. I can access detailed audit trails and track each transaction.
Cons
The learning takes some time but once your team gets accustomed to it they will likely prefer to use it long-term.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ryo
Construction, 500+ employees
More than a year
“Good management solution to improve financial visibility and achieve business objectivies
Pros
The system automatically routes expense reports and makes electronic payments. It eliminates paperwork and reduces the time and cost associated with manual expense processing. It speeds up reimbursements and approves attendance, payroll and leaves through a unified system. It also ensures compliance with organizational policies and notifies me when processes are incomplete.
Cons
The cost of installation and maintenance might not be reasonable for every company. Offering more affordable plans could be a great idea.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ajith
Construction, 500+ employees
More than a year
“An excellent tool for managing and optimizing spending on raw materials, automating the procurement
Pros
I can determine the cost of new or existing orders and their expected completion dates. The system provides real time access to inventory which helps me manage multiple warehouses and stay updated on stock levels. It facilitates real time collaboration and keeps me in touch with employees to ensure compliance. It offers 24/7 visibility into the manufacturing process and minimizes downtime.
Cons
Proper training is necessary to use the software properly but once thats accomplished, its a smooth experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anwar
Construction, 101-500 employees
More than a year
“ePROMIS lets your employees access their systems anytime and anywhere, ensuring peak productivity
Pros
ePROMIS offers flexibility, agility and efficiency which makes it suitable for companies of all sizes, budgets and goals. It provides more bandwidth and storage without needing additional IT infrastructure. The system supports multiple third-party integrations, allowing me to elevate my business. It also lets me back up customer data regularly and access necessary information at all times.
Cons
The user interface could be improved a bit and better navigation would make a significant difference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10