Total 30 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Doreen

Environmental Services, 101-500 employees

Less than a year

5.0
February 2024

ePROMIS ERP- A must have for any business

Pros

ePROMIS software has significantly reduced our reliance on manual processes in ERP which has fostered better collaboration among our teams. This is something that saves both time and resources.

Cons

Price is a bit on a higher as compared to other options but the benefits I have seen from using it are excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Manu

Construction, 500+ employees

More than a year

5.0
January 2022

ePROMIS Enterprise Asset Management software system is a highly advanced solution

Pros

The real time reporting system is exceptionally powerful and offers a thorough overview of our fundamental processes. It also creates a paper free environment by handling all processes electronically, prevents data duplication due to its integrated nature and lowers administrative costs.

Cons

Incorrect user entries can lead to extra costs and wasted time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Farida

Construction, 500+ employees

More than a year

5.0
January 2022

It's great and friendly enterprise resource planning system that tracks the Employee data

Pros

ePROMIS has improved our asset maintenance, reduced overtime costs and made better use of labor. Customer service whether internal or external has also been improved. Work orders are automatically generated from various service requests like fax, email or verbal requests, with unique order numbers based on the service type. The detailed reports offer full insights into work order progress and profitability.

Cons

cost of software installation is a major challenge for small and medium sized enterprises.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Abdul

Construction, 500+ employees

More than a year

5.0
January 2022

ePROMIS - an essential ERP tool for the business sector that can be completely relied on!

Pros

With ePROMIS our departments no longer work in isolated data silos! Its perfect for construction organizations with its integrated document management system, electronic approvals and automated billing. It also manages multi-location operations pretty well which helps us handle a remote and dispersed workforce. Investing in ePROMIS is definitely worthwhile!

Cons

The support team could be more responsive as I had to wait a bit to get connected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohammed

Construction, 500+ employees

More than a year

5.0
January 2022

ePROMIS is a complete ERP tool to streamline Business and manage your company !

Pros

The user friendly interface is really easy to navigate whch makes management functionality excellent. We can access all finance details and past interactions with just one click! The automation of business processes has been fantastic as our team has managed to automate repetitive tasks which saves us a lot of time.

Cons

I cannot think of anything major that I dislike though the reports could use more built-in templates and customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Madiha

Pharmaceuticals, 51-100 employees

More than a year

5.0
January 2022

This ERP software has enables real-time analysis and evidence-based decision-making

Pros

ePROMIS ERP software can be deployed on Cloud, Web, Hybrid or client-server models. It integrates very well with other ERP modules, offers a great performance-to-cost ratio and reduces the time needed for decision-making. It also provides access to essential organizational functions.

Cons

There are occasional minor workflow interruptions but they are resolved quickly. I have not found this to be a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marisol

Construction, 500+ employees

More than a year

5.0
January 2022

This ERP software supports, automates and standardizes the indirect purchase and accounting

Pros

It offers various options for handling backorders and manages multiple currencies across different countries and ensures global compatibility. The software reduces paperwork and human errors and provides real-time information on order status and inventory availability.

Cons

Customization is one of the best features of the ERP software but it does require a lot of time, effort, expertise and money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B

Bharathvaj

Construction, 500+ employees

More than a year

5.0
January 2022

Reliable and fast ERP software that can boost productivity and increase operational transparency!

Pros

It integrates smoothly with most third party business applications for easy data transfer. The automation of billing, invoicing and accounting processes streamlines manual tasks. The customer service team is excellent as it is accessible via phone, email or live chat, they quickly resolve any issues and are available around the clock.

Cons

It might take some time for users to learn all the systems features but the learning curve is relatively quick.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GS

Gurjeet Singh

Construction, 500+ employees

More than a year

5.0
January 2022

A complete HCM management solution that can handle all your human resource requirements!

Pros

ePROMIS is a powerful HCM tool designed to manage key HR objectives. I can generate customized reports to track human resource indicators and spot areas for improvement. The real-time business intelligence allows our managers to provide instant, targeted feedback to employees.

Cons

After using ePROMIS for over a year, I have not found any negative aspects! Its definitely a must-have business tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ranjit

Construction, 500+ employees

Less than a year

5.0
August 2021

State-of-art business integrations rolled out in a neat and comprehensive package.

Pros

It ensures accurate and timely payments to employees and features an excellent attendance system interface for quick and precise payroll processing. The real time access to inventory control provides faster and better information on product availability, orders and fulfillment status. It also helps minimize warehousing costs, administrative overheads and other inventory-related expenses.

Cons

Customizing features might take some time so be prepared for a wait. However, you will not regret the wait!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohammad

Construction, 500+ employees

More than a year

5.0
August 2021

Your perfect partner for managing projects. Helps you deliver quality work much before deadlines

Pros

ePROMIS software provides excellent support for exporting and importing data between applications. It features a navigable interface with user friendly options, offering a clear view of key performance metrics and improving visibility. This allows for quicker information access and helps avoid any potential bottlenecks. It can also be customized to meet all my business needs.

Cons

The information overload can cause difficulty for some but the transition is smooth and I enjoy working with it!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

D

Dessalegne

Construction, 500+ employees

More than a year

5.0
August 2021

One of the best and intelligent ERP systems that offers advanced reporting and integration

Pros

Software simplifies business processes through automation and supports electronic documentation to boost operational efficiency. The system is very user friendly and I was able to grasp its functionalities within a few days and optimize its use. The in depth reporting tools come with many built in templates, saving me time. It also improves visibility across all departments and stakeholders in my organization.

Cons

A simplified dashboard would be ideal since users sometimes need to enter information manually. Otherwise everything is fine!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shibu

Construction, 500+ employees

More than a year

5.0
August 2021

An excellent app for HR and payroll, along with all departments of a modern business.

Pros

The HRM and Payroll modules, like all other modules are very user-friendly. The Employee self-support portal allows employees to manage their work-related tasks well. Project managers receive optimal talent deployment suggestions from the system which improves client satisfaction. Before we implemented ePROMIS, digital documentation and a paperless office were just dreams.

Cons

A responsible and responsive customer support team makes overcoming challenges easier especially during the initial installation phase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sonu

Construction, 500+ employees

More than a year

5.0
August 2021

Enhance productivity and work out easier solutions for complex business issues with ePROMIS.

Pros

ePROMIS software provides complete visibility into my business operations and centralizes data for easy inter departmental collaboration. It suggests preventive maintenance activities for my manufacturing facility and makes adding new users a simple process.

Cons

I am thrilled with the system. There are no drawbacks or cons as it is simply the best ERP on the market. I recommend it to anyone needing an ERP solution!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rony

Construction, 500+ employees

More than a year

5.0
August 2021

Optimize customer relationship management and make it easier for sales managers to reduce delays.

Pros

I can access a comprehensive database to better understand my customers. The system gives me a competitive edge by helping me serve my customers more effectively. It boosts business prospects and leverages technology to increase profits. The detailed reports it generates help me stay on top of my business goals.

Cons

I have not come across any major cons. However the system could be simplified for users transitioning from a traditional ERP.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Binoy

Construction, 500+ employees

More than a year

5.0
August 2021

Get access to thorough analysis of your business plans and use the aggregated data to map customer

Pros

The system adapts to my business demands and offers high scalability. It helps me tackle both minor and complex challenges effortlessly. It also integrates smoothly with various software solutions. By automating repetitive tasks it reduces the need for approvals and speeds up business operations.

Cons

ePROMIS system offers too many modules for someone new or without a technical background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamsheer

Construction, 500+ employees

More than a year

5.0
August 2021

Discover your target audience and find the best resources to boost business growth through ePROMIS

Pros

ePROMIS software supports various industries and helps me understand what my clients like. It reveals insights about market leaders which can improve productivity and market share. It simplifies digital enterprise management and enhances business processes. Personalized services and swift complaint resolutions help build trust with my customers.

Cons

The cost of software installation is too high and can be a major obstacle for small and medium-sized companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

suresh

Construction, 500+ employees

More than a year

5.0
August 2021

Get expert assistance to excel in any domain and expand effortlessly with ePROMIS.

Pros

It offers improved security and accountability with a professional team that manages data carefully. Conditional access allows me to track how resources are being used in real time. It reduces expenses related to infrastructure, training, recruitment and workforce maintenance. The software lowers operational overheads, helping me achieve more at reduced costs.

Cons

ePROMIS report features are innovative but could use some updates and the dashboard could be more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdelhalim

Construction, 500+ employees

More than a year

5.0
August 2021

Build innovative, responsive, and scalable solutions with ePROMIS custom services

Pros

ePROMIS system uses AI and ML to automate repetitive tasks in order management, accounting, payroll and more. It provides cloud services to keep my business online around the clock. It improves business workflows with industry specific solutions and follows best practices. Plus I have access to a dedicated manager who helps me maximize my investment.

Cons

the system does experience minor downtime and technical issues occasionally but these are not serious and the support team is quick to address them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Sarah

Construction, 500+ employees

More than a year

5.0
August 2021

Enhance your existing system's capabilities and implement ERP systems with ePROMIS.

Pros

ePROMIS software has a strategy that complements my existing workflows and ensures successful data migration.It guides my team through crucial test phases, provides template test scenarios and supports effective testing within the business. Improved collaboration between my employees and experts helps reduce business related risks.

Cons

I think the system is nearly perfect so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

MOHAMED

Construction, 500+ employees

More than a year

5.0
August 2021

Streamline and simplify business workflows with ePROMIS packaged services and shorten your sales

Pros

I can now access all the services I need in one place and say goodbye to juggling multiple systems. The 24/7 customer support means I no longer have to wait for issue resolutions. It supports my timelines and budgets with customized solutions and lets me add or modify packages with just a few clicks.

Cons

After being with ePROMIS for over 5 years I have not found a single drawback. Its an key tool for any business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kareem

Construction, 500+ employees

More than a year

5.0
July 2021

Manage employee payroll and train employees better with ePROMIS HCM SaaS

Pros

The system allows my employees to raise concerns, report grievances and find quick resolutions to their issues. I can better understand my employees with the help of analytics and track their performance over time. It identifies skill gaps and recommends remedial actions. I can manage travel and other expenses through an integrated HR platform and verify previous records with just a few clicks.

Cons

I have not found any cons. Its one of the most comprehensive and user friendly ERP systems available. I highly recommend it for SMEs!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bince

Construction, 500+ employees

More than a year

5.0
July 2021

Reduces pressure on your support teams and offers self service options like a knowledge base

Pros

I can manage all customer inquiries through one interface and connect with them via chat, email, SMS or social media. AI helps me answer common queries instantly and directs requests to the appropriate agent to ensure customer satisfaction. It automatically creates tickets when a customer emails or calls my team.

Cons

No cons. It is one of the best ERP systems and customer service tools in the software market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

liza

Architecture & Planning, 1-10 employees

More than a year

5.0
July 2021

Manages multiple business processes with ease and lets you gain real-time visibility and control

Pros

The system integrates and organizes workflows to improve business efficiency and performance. It offers excellent customer support, links data and improves response and resolution times. By scheduling and organizing resources, it makes business processes more well organized. It provides better oversight on operations and facilitates resource optimization to increase profits.

Cons

Its the ideal ERP tool for all departments and industries. I have not found any cons as the solution seems to be nicely designed to meet all business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Abigail

Pharmaceuticals, 500+ employees

More than a year

5.0
July 2021

Excellent scheduling and tracking tool for clients, inbound and outbound telephone calls, and emails

Pros

ePROMIS helps me make quick management decisions by providing real time information. Integration with accounting solutions is easy, and it supports data integrity. I get a detailed view of sales activity, forecasts sales revenue and generates comprehensive reports, offering more insight compared to other solutions. It provides complete details about my customers and interactions with them anytime anywhere.

Cons

The only regret I have is not starting with ePROMIS sooner to take advantage of its cutting edge tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA

Benedict Anthony

Pharmaceuticals, 101-500 employees

More than a year

5.0
July 2021

Get Accurate & Real-Time Business Reports & Insights and take timely decisions with ePROMIS.

Pros

The system gives me important insights for managing my business. It helps predict trends and prepare for potential situations before they arise. I can find needed information in seconds and control who can modify database information. It allows me to access data from anywhere without location or software constraints and I can generate customized reports to boost business prospects and profitability.

Cons

Everything is great though the system might have a brief learning curve for beginners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohammed

Construction, 500+ employees

More than a year

5.0
July 2021

Best-in-class integrated accounting and finance management tool for small medium, and large business

Pros

ePROMIS provides the most accurate financial data for my convenience. It manages multiple financial aspects while adhering to international regulations and guidelines. It supports multiple currencies and ensures smoother global operations. I can access detailed audit trails and track each transaction.

Cons

The learning takes some time but once your team gets accustomed to it they will likely prefer to use it long-term.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Ryo

Construction, 500+ employees

More than a year

5.0
July 2021

Good management solution to improve financial visibility and achieve business objectivies

Pros

The system automatically routes expense reports and makes electronic payments. It eliminates paperwork and reduces the time and cost associated with manual expense processing. It speeds up reimbursements and approves attendance, payroll and leaves through a unified system. It also ensures compliance with organizational policies and notifies me when processes are incomplete.

Cons

The cost of installation and maintenance might not be reasonable for every company. Offering more affordable plans could be a great idea.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Ajith

Construction, 500+ employees

More than a year

5.0
July 2021

An excellent tool for managing and optimizing spending on raw materials, automating the procurement

Pros

I can determine the cost of new or existing orders and their expected completion dates. The system provides real time access to inventory which helps me manage multiple warehouses and stay updated on stock levels. It facilitates real time collaboration and keeps me in touch with employees to ensure compliance. It offers 24/7 visibility into the manufacturing process and minimizes downtime.

Cons

Proper training is necessary to use the software properly but once thats accomplished, its a smooth experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anwar

Construction, 101-500 employees

More than a year

5.0
July 2021

ePROMIS lets your employees access their systems anytime and anywhere, ensuring peak productivity

Pros

ePROMIS offers flexibility, agility and efficiency which makes it suitable for companies of all sizes, budgets and goals. It provides more bandwidth and storage without needing additional IT infrastructure. The system supports multiple third-party integrations, allowing me to elevate my business. It also lets me back up customer data regularly and access necessary information at all times.

Cons

The user interface could be improved a bit and better navigation would make a significant difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10