KaLeigh
Healthcare, 500+ employees
More than a year
“Exactly What We Needed”
Pros
The software is intuitive, but the training options and customer support are excellent.
Cons
It is essential that data remains consistent and thoroughly clean; otherwise, there is a risk that the resulting reports could be somewhat distorted or misleading.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tyson
Nonprofits, 51-100 employees
More than a year
“Find payroll solutions elsewhere”
Pros
It is excellent for allocating to multiple funding sources. As a grant-funded non-profit, we need to separate shared costs, which Financial Edge handles very well.
Cons
The payroll module is, by far, the worst part of Financial Edge. Short of entering each employee's time manually each day, there was no way to keep daily time records. Time was entered by the pay period manually, which was very labor-intensive, and we had difficulty importing time records as FE didn't offer a time-keeping solution.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
8
Functionality
4
Nancy
Nonprofits, 101-500 employees
More than a year
“BB Financial Edge - a Perfect Solution for non profit accounting”
Pros
This software is incredibly user-friendly and simple to use, making it accessible for everyone on our team. Implementing it was easy, and we encountered no significant hurdles during the process. Additionally, the customer support is readily available and extremely helpful, ensuring that any issues we face are promptly addressed and resolved.
Cons
As our company has grown, we have become accustomed to finding workarounds to use because of the integration with Raiser's Edge. Attributes in Raiser's Edge have helped us many times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Nonprofits, 11-50 employees
More than a year
“Simple to Use”
Pros
We use both Financial Edge and Raiser's Edge, and both are set up the same way. It's very intuitive and easy to search for an invoice. I like how quickly I can access a recently viewed vendor.
Cons
Sometimes, when the same vendor sends more than one invoice and the invoice numbers are just slightly different, F.E. warns me that it might be a duplicate invoice when it's not; the numbers are just similar to each other. The online support link from inside FE does not open.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8