Financial Edge

Pros

This tool is fantastic for our non-profit. I can pay invoices, set up vendors, and store any business-related files (W9s, contracts, etc.). It's incredibly helpful for sending out 1099s, setting up new projects and vendors, and I appreciate the ability to cut in-house checks and send out checks (both physical and electronic drafts).

Cons

Sometimes, I notice that the general ledgers can be slightly off in terms of accounting, but not by much.

Pros

Compared to other BB products, this one is easier to use, especially for refunding purchases and tracking deposits.

Cons

The customer service is irregular and unreliable.

Pros

As a library within the government sector, Blackbaud's Non-Profit Financial accounting system works perfectly for us. They truly understand non-profits' needs and create solutions for our problems. Blackbaud is simple to use and easy to train new employees on. The training they provide is incomparable to many other products, offering 20+ classes with online instructors or through e-learning. This training has helped us implement the software across multiple locations and ensure our staff is prepared for their duties.

Cons

As a government agency, we are required to use purchase orders. Blackbaud's purchase order system isn't as intuitive as the rest of the software. They are working to move the purchase order system to the WebView and have assured us that several changes will make the PO portion easier to use. We also need multi-level approvals on an invoice, but the solution Blackbaud provided until everything moves to WebView didn't work for our organization, as we require a pre-audit statement on all purchase orders and invoices that are paid.