Hopscotch Reviews

Pros

At first it seemed like an affordable solution for collecting customer payments. However after 15 months of use I can confidently say it's not worth it at all.

Cons

I have been waiting over 2 weeks for the funds collected from my customers to be transferred to my business checking account. I have been told multiple times that the issue would be fixed in just a few days but I'm still waiting. This is putting a huge strain on my small business. I cannot risk this happening again with future billings. While QuickBooks payment service is more expensive it seems like the price I need to pay to make sure I get my money.

Pros

Hopscotch has a clean, modern look that feels like a welcome change from older, clunkier software. I especially value being able to add credit card surcharges for clients who choose that option. It's set up well and cuts down on doing the math and having uncomfortable conversations with clients who want to use a card. The QuickBooks connection is another useful part of the product. It has helped us avoid entering the same information twice and keep our contacts in sync.

Cons

Ongoing payment issues have created real problems for our business. Several clients have struggled to pay their invoices which goes against Hopscotch's promise of making payments quicker and easier. These problems don't seem like one-off cases; they appear to be happening more broadly. Support has also been slow to respond and hasn't provided enough help, leaving users without much assistance when something goes wrong. Since our business depends on getting paid on time, the payment issues have affected our cash flow. Instead of simplifying the process as promised, Hopscotch has brought extra complications and uncertainty.

Pros

Hopscotch is the best! I can send invoices to my customers in real-time and they have the option to pay by check or card. One of my favorite features is Flow which lets me get advanced funding before the customer even pays. This is a imprtant feature for my small business. Verification only takes a few minutes and the website is simple and easy to navigate.

Cons

Well I have not found any downsides to this software at the moment.

Pros

The real-time payment feature of Hopscotch has completely transformed my software business. It is incredibly efficient, enabling instant transactions with zero fees. Also it is user friendly and integrates perfectly with my current systems making it an essential part of my daily operations. The savings have been huge as it has saved me thousands in fees compared to traditional payment methods.

Cons

Honestly there is nothing I dislike about it. Who would not love making payments without any fees?