Total 25 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Michael R.

Accounting, 500+ employees

More than a year

5.0

Automatic transcript downloads

Pros

Being able to set up monitors that automatically download client transcripts is something I really appreciate.

Cons

Can't really think of anything I didn't like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FF
Fred F.

Accounting, 1-10 employees

More than a year

5.0

good templates and forms

Pros

Starting with this software is simple and there are plenty of forms and templates available to use.

Cons

There's very little I disagree with and I can't really think of any negatives to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
David C.

Accounting, 1-10 employees

Less than a year

5.0

responsive team

Pros

The people behind it really make a difference. The software covers everything you'd need and even goes beyond that plus it's clearly well maintained and consistently getting better with regular improvements.

Cons

Nothing significant to complain about aside from a few aesthetic details and personal preferences. That's pretty normal with any software package unless it's built completely custom.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RF
ROBERT F.

Accounting, 1-10 employees

Less than 6 months

5.0

complete tax resolution

Pros

It comes with a full set of tools built specifically for resolving tax issues which is handy

Cons

For now I don't have any negative feedback and I don't expect that to change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jason M.

Accounting, 1-10 employees

Less than a year

5.0

Top notch support!

Pros

Using this platform has been very easy. The transcripts come through incredibly fast and the interface is simple to figure out. On top of that the owners are responsive and easy to reach whenever needed. Their customer support has been outstanding and it's clear they genuinely care about the product and about improving it for users like us.

Cons

I've been very happy with the product and how simple it is to use and so there is othing bad to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10