Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Matt

Retail, 1-10 employees

More than a year

4.0
November 2022

Easy inventory and beginner-friendly training

Pros

Managing stock, placing orders, handling receipts, creating quotes and invoicing are all simple with this. Plus it is easy to teach our new employees.

Cons

Barcodes cannot be uploaded via the vendor stock feed and I noticed sometimes the pricing for certain stock codes can contradict each other.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

G

Greg

Mining & Metals, 51-100 employees

More than a year

4.0
September 2022

User-friendly with excellent backup support

Pros

It is user-friendly, offers excellent reporting and lets us track our business in real time, whenever we need it.

Cons

I can't filter the aged stock report to view the real dead stock.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

C

cheryl

Mining & Metals, 51-100 employees

More than a year

5.0
September 2022

Customer support is top-notch

Pros

Jim2 Business Engine product is user-friendly and pretty simple to use. Also the support team is quick and effective when we need help and they are always very helpful with custom reports.

Cons

It would be great if we could apply credits directly when processing supplier payments instead of applying credits first and then processing the payment.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

K

Kate

Financial Services, 1-10 employees

More than a year

5.0
September 2022

We are big fans it

Pros

In my opinion Jim2 excels at inventory management but the softwares overall functionality is what I love the most. The level of traceability and connections across document management, purchasing, job management and accounting makes my job as a bookkeeper so much easier. Also everything is in one place so I don't have to ask many questions. When I do, the transparent user comments tell me exactly who I need to ask. Plus its multi-currency feature is also much better than other systems I have used. It's so user-friendly that you don't need an IT background to understand it which is a huge advantage!

Cons

Many accounting software platforms now offer live bank feeds which is a commonly requested feature. Personally I prefer not to use the bank feed since it's an upload, not a live feed and I like to handle bank reconciliations separately. This is not a flaw in the software but just a matter of personal preference.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

B

Bob

Business Supplies and Equipment, 11-50 employees

More than a year

5.0
September 2022

Backbone of our business

Pros

The entire Jim2 package powers our business and what stands out the most is its consistency across all our business processes.

Cons

I feel like the user interface could be simplified especially for sales teams who only use the CRM functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

S

Scott

Business Supplies and Equipment, 51-100 employees

More than a year

5.0
September 2022

Key to every aspect of our business

Pros

Jim2 lets me see every aspect of our business from accounts and stock inventory to ordering and even tracking the profitability of machines, staff or suppliers. And once set up, it's pretty easy to use.

Cons

If I had to pick one thing I don't like about it, it would be the lack of Android support. That''s really the only downside as everything else is great.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

C

Chris

Wholesale, 51-100 employees

More than a year

4.0
September 2022

Easy all-in-one for SMEs but reporting is basic

Pros

It is easy to use and covers all the essential functions that an SME business needs from quoting to invoicing, purchasing and stock tracking. Also it has document management all within one software system. That's what I mean by user-friendly.

Cons

I have to admit that its reporting is not the best. While it does provide what you need, you might want to invest in additional software for more advanced reporting.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S

Shelley

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2022

Central to our operations

Pros

Well it is now the heart of our operations giving us full transparency across our entire workflow.

Cons

Sometimes it is a bit tricky to figure out how we need the system to work for our business. We have had to adjust some parts of the system to make it work for promotions but we have managed to find workarounds to get the system to do what we need.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8