Lendio Reviews
Total 50 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars12%
3
Stars2%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mike
Marketing and Advertising, 1-10 employees
More than a year
“Great Product, Excellent Value
Pros
I started using this product when it was called Billy. Since Lendio's acquisition and its transformation into Sunrise, they've added helpful features. The subscription feature for recurring invoices is the best so far, benefiting both clients and myself. The software is intuitive with more features than I use, though I believe the expense features would be beneficial for my business once I set them up.
Cons
Editing recurring invoices is somewhat cumbersome. When changes are needed, I typically delete the old one and create a new one because I've experienced instances where edited recurring invoices remain unsent in the system, which isn't ideal for us or the client.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Entertainment, 1-10 employees
More than a year
“Efficient and Easy to Use
Pros
I can create detailed client quotes in minutes and add deadlines if needed. If the client approves the quote, I can easily convert it to an invoice. It's simple to track and update payments for open invoices.
Cons
Making changes to permanent wording on invoices can be frustrating because accessing this section isn't EASY. Since it's something you rarely change, it means keeping detailed notes or contacting support each time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rebekah
Marketing and Advertising, 1-10 employees
More than a year
“Easy invoicing software for small business
Pros
I like the recurring invoicing, customized invoices, and automatic tracking of invoices paid by credit card.
Cons
My bank is smaller, and unfortunately, the software doesn't integrate with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fredy
Architecture & Planning, 1-10 employees
More than a year
“Great accounting software
Pros
Although I'm not an accountant and lack extensive experience, the software's ease of use is a significant advantage. It has the core functionalities we need and many others I haven't explored, so it likely has features for advanced users. The invoicing system is excellent, easy, and customizable, with a quoting and estimating system that seamlessly converts to invoices. It also sends invoice reminders and automates payments. While I haven't used the bookkeeping system and loans offering, the other features are commendable.
Cons
It would be great to use our own domain for sending invoices and reminders instead of @sunriseapp.com. I haven't found a way to automate the invoicing process using a CSV file or tools like Zapier to avoid creating each item manually. This would save us a lot of time. I'm unsure if these features will be available later or if there's already a method, as I haven't come across them yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridgette
Marketing and Advertising, 1-10 employees
More than a year
“Overall a Great Product
Pros
LENDIO is incredibly easy to set up and simplifies most accounting processes. We appreciate how easy it is to upload receipts, even via mobile, and connect them to their relevant expenses.
Cons
We're still waiting for a recurring bills feature to be added. Like most companies, we have bills that need to be paid monthly. Currently, there's no way to set up recurring expenses, so we have to input these bills manually each month. Additionally, one of my bank account connections stopped working 30 days ago, which means I can't reconcile transactions without a manual download. We've been waiting over 3 weeks for Sunrise support to reconcile this, but each time we ask for an update, they're still in contact with the third-party provider to resolve the issue.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Great Feature Set for Small Business Owners Ready to Move Beyond Spreadsheets
Pros
This is the tool I recommend for any business owner or startup for double-entry accounting. It's the tool I used to get serious about my business accounting, moving out of spreadsheets. Getting organized with a chart of accounts, a real Profit/Loss statement, invoice processing/tracking/payments, and more helped me focus and grow. I purchased it when it was known as Billy, but now it's free and improving.
Cons
Initially, there's a learning curve, but it's manageable. Lendio has been enhancing Sunrise since acquiring Billy, yet there are areas that still need improvement. Not having a central account dashboard means checking transactions and balances for each account separately, rather than on one page. It would be more convenient if report settings could be saved; currently, I have to select my P/L report settings every time I run it to view monthly data for the current year.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jason
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Good software
Pros
Good software. It's easy to navigate and understand. It doesn't take much time to learn the ins and outs to become proficient. The support is top-notch when I have a question.
Cons
There's not much to dislike about the software; some things can feel repetitive, but these can be adjusted in settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hauke
Consumer Electronics, 11-50 employees
More than a year
“Simple Billing Software
Pros
I don't use the accounting features, so I focus on the billing features. It's very easy to create a professional-looking invoice and share it with the customer instantly via email. It's simple to use, straightforward, and self-explanatory.
Cons
One feature I'd find helpful is being able to view invoices associated with specific products from the product overview. It would also be convenient to bulk-edit selected products, such as applying a 2% price increase across them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Graphic Design, 1-10 employees
More than a year
“Great for My Small Company
Pros
It has made it easier to track my billing.
Cons
Sometimes, I struggle to find buried features I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danny
E-Learning, 1-10 employees
More than a year
“Essential software
Pros
I find this software extremely intuitive. I've never had a significant issue with the app; it has always worked very well. While I likely do not use it as heavily as others might, it has been perfect for my needs. Especially come tax time, Sunrise makes the paperwork as simple as a few clicks.
Cons
Customization options are somewhat limited; for example, it repeatedly asks for tax information and to email invoices, which isn't necessary for my business. However, these are minor issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Sunrise by Lendio Review
Pros
This software is a smart component of my business. Yup, it's essential. Yup, it's focused on my accounting needs. Yup, it's very reasonably priced. These guys do a good job, which is accentuated by the support I get from their team. Keep up the good work!
Cons
No complaints here; it's easy to use. I just wish I had discovered it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsea
Non-Profit Organization Management, 1-10 employees
More than a year
“Super Simple Bookkeeping Option for Small Nonprofit
Pros
My team is all volunteer, and we don't have the resources for a lot of expensive software or training. Using Sunrise is pretty intuitive, and you can learn the system really quick.
Cons
Having an app would be convenient. I remember there used to be one for taking photos of receipts, but I haven't been able to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mark
Entertainment, 1-10 employees
More than a year
“Marks take
Pros
I primarily use this software for invoicing, and it has proven to be highly effective. The invoicing process is smooth and reliable, consistently delivering excellent results. This tool simplifies my billing tasks and ensures everything runs efficiently.
Cons
It's frustrating not being able to resize columns in the invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Andrew
Music, 1-10 employees
More than a year
“Great software so far, a few more features would make it incredible.
Pros
I love the simple design and customizability of this software. Very easy to use and a joy to show off to clients.
Cons
A mobile app would greatly simplify creating invoices and other tasks, as I've suggested to the team. Hopefully, they'll develop these features soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rocio
Leisure Travel & Tourism, 1-10 employees
More than a year
“The best bookkeeping software
Pros
Lendio is simple and user-friendly, making it easy to navigate. Also, it seamlessly integrates with a wide range of other applications, enhancing its functionality and convenience.
Cons
I can't go back and check the date a payment was entered if it wasn't directly made by the customer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omar
Wholesale, 1-10 employees
Less than 6 months
“It's a great software
Pros
The invoicing is amazing. The software is very easy to use.
Cons
Cost of goods sold is confusing and hard to manage, voided invoices can't be reviewed, and posting expenses is cumbersome. Also, we can only connect Chase merchant accounts, which limits our options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Banu
Management Consulting, 1-10 employees
Less than a year
“Good product
Pros
This product is incredibly user-friendly, featuring a clean and intuitive interface that makes navigation smooth.
Cons
The only addition I'd like is automatic addition of the invoice number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben
Marketing and Advertising, 1-10 employees
More than a year
“Its an excellent app for startups & entrepreneurs!
Pros
I absolutely love automating my invoicing process. Every month, the software automatically bills my customers and manages the transactions seamlessly. It also provides me with clear visibility into which customers aren't paying their bills, which is incredibly helpful. It's a fantastic feature.
Cons
They still lack Zapier integration, but they've invited me to join their beta program, which is promising as I want to integrate it with my all-in-one digital marketing platform, Automate CRM. This integration would streamline sign-ups and billing for my clients. Embeddable payment forms are also needed; currently, using Stripe bypasses their system, which isn't sustainable long-term. They should catch up like Waveapps, which I'm exploring due to these limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Media Production, 1-10 employees
More than a year
“Great Accounting Software
Pros
Lendio allowed me to streamline getting invoices out to clients. What was tedious before became very easy!
Cons
I really wish they had a companion app alongside the website. Sometimes, I need to access client payment history on the go, and the website isn't optimized for mobile and can be hard to navigate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Matthew
Construction, 1-10 employees
Less than a year
“Great
Pros
They are completely focused on providing me with the opportunity to excel and reach my full potential.
Cons
Every time I've called, the phone has been busy, but I understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10