Total 38 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

53%

3

Stars

8%

2

Stars

8%

1

Stars

3%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Y
Yolonda

Mental Health Care, 51-100 employees

Less than 6 months

3.0

The program was hard to use

Pros

I liked that this program was affordable and offered a challenge to use. It was well-received in the office for stimulating our minds.

Cons

It was quite challenging to use. Many of us found it difficult to grasp. Hopefully, they'll release an easier version soon.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

8

G
Gerson

Not specified, N/A employees

More than a year

5.0

Identify the modules you need and focus on that

Pros

The multi-company functionality is outstanding. This software is designed to boost productivity across financial and project deployments, facilitating seamless information sharing. It's scalable and particularly suitable for industries like professional services, government contractors, and distribution.

Cons

It requires substantial hardware resources, which might overwhelm small businesses. However, investing more here can yield significant rewards.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

H
Holly

Construction, 51-100 employees

More than a year

4.0

Have used Dynamics SL for around 8 years. Very comfortable with it and pretty easy to get use to.

Pros

Reporting features are excellent. I rely on weekly reports for tasks like payroll entries and commission data, finding the lookup screens in modules like Accounts Receivable and General Ledger direct and informative.

Cons

Different modules don't communicate with each other, necessitating multiple open windows to complete tasks. This occasionally slows down our servers and leads to crashes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J
Jeff

Philanthropy, 500+ employees

Less than a year

2.0

Tough to use, makes reconciliations a nightmare

Pros

One of the greatest benefits of Dynamics SL is its seamless integration with Excel, making tasks like journal entry copying and pasting highly efficient. It offers comprehensive subledger support and direct multi-company reporting, ideal for project-based accounting.

Cons

Dynamics SL frustrates me most with its handling of cash management and bank reconciliations. There's inadequate control over periods, leading to accounting confusion. The system isn't user-friendly, even after a year of experience. It relies heavily on third-party support, adding to consulting fees. The user group isn't very helpful either, suggesting superior organizations may use different software. Mastering the system's "hidden tricks" is valuable, but most users, even with an accounting background, need extensive training.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

J
Jose

Management Consulting, 11-50 employees

More than a year

1.0

Dynamic SL Review

Pros

Dynamics SL provides essential tools for managing service dispatch functions. Having used it since 2005, it remains one of the best software choices, particularly for combining service dispatch modules with robust accounting capabilities. Local dealer support has been instrumental in our long-term implementation success.

Cons

It hasn't kept up with modern technology. I'm unsure how much Microsoft invests in research and development for Dynamics SL. Accessing information across various screens is cumbersome when it should be easily accessible with a click. Service invoices aren't integrated with payroll, inventory, or purchasing, and there are frequent software bugs requiring third-party fixes.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

5

Functionality

3

J
Jennifer

Construction, 11-50 employees

More than a year

4.0

Perfect for Project Based Accounting

Pros

It integrates seamlessly with our purchase order software (Sapphire Build) and fills the gap in detailed job costing left by our previous accounting software.

Cons

It lacks intuitive design and has minimal training support, plus it's not widely adopted.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

10

H
Hem

Automotive, 500+ employees

Less than 6 months

4.0

Very Good

Pros

It's incredibly direct to use and offers excellent value for the money. Overall, it's a high-quality option for beginners and newcomers alike.

Cons

Fairly intricate, with subpar feature usability; could benefit from smoother functionality.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A
Angela

Legal Services, 1-10 employees

Less than 6 months

4.0

Microsoft Dynamics SL

Pros

Microsoft Dynamics SL is user-friendly and provides a solid foundation for managing due dates and deadlines effectively.

Cons

Microsoft Dynamics SL seems quite pricey given its features. Considering the investment, I expect more capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

M
Michelle

Management Consulting, 1-10 employees

More than a year

3.0

Microsoft Project Management

Pros

Microsoft Project Management software has long dominated the market with its powerful features. However, newer options offer similar capabilities with better user support and customer service, making them more accessible.

Cons

It's intricate, not direct, with inadequate customer support and comes at a high cost.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5

A
Allison

Philanthropy, 51-100 employees

More than a year

5.0

Microsoft Dynamics SL

Pros

It's a reliable product I've been using it for over 17 years.

Cons

Hosted on a server rather than being cloud-based.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

D
Desirae

Management Consulting, 1-10 employees

Less than 6 months

4.0

Microsoft Dynamics SL

Pros

I like its integration with Office 365. While Microsoft Dynamics focuses on Sales, Marketing, and Service sectors, SL's strength lies in professional services. It's relatively easy to learn and navigate, offering robust data and reporting tools. While not as flexible as Salesforce, it's still a compelling choice.

Cons

Its adaptability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

K
Kyle

Construction, 500+ employees

Less than 6 months

5.0

Solid and dependable ERP that fits our business

Pros

It's dependable, flexible, and integrates smoothly with nearly any other solution in our IT setup, offering an intuitive experience.

Cons

While it covers 90% of our business needs, we often rely on ISVs to fill gaps. Generally, they integrate well but add another layer of management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

T
Tanner

Real Estate, 1-10 employees

Less than 6 months

4.0

Microsoft Dynamics SL - Review

Pros

Once you get the hang of navigating the software, using it daily is quite direct. Overall, it's a quality product with extensive customization options that cater to various business needs.

Cons

Its compatibility with other systems could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Y
Yanli

Not specified, 1-10 employees

Less than 6 months

4.0

Dynamic SL accounting

Pros

It's user-friendly and integrates seamlessly with Microsoft Excel. The ability to copy and paste data from Excel into Dynamics for data entry is incredibly convenient. The experienced and helpful customer service staff enhance the overall experience.

Cons

Reporting is a drawback. I often have to switch between Dynamics and Excel to manually create financial statements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Charlene

Philanthropy, 1-10 employees

Less than 6 months

4.0

Microsoft Dynamics SL - Accounting

Pros

This system offers a direct menu-driven interface. It has both strong and weaker features, and I hope they are actively addressing the areas that need improvement.

Cons

Customizing reports is necessary; certain year-end reports require manual handling.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RP
ROBERT P

Management Consulting, 500+ employees

Less than 6 months

5.0

Ms Dynamics

Pros

The ease of use and interface capabilities have been excellent. I've been using this product for over a decade and find it to be a superb business tool.

Cons

Steep learning curve.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Claudia

Philanthropy, 101-500 employees

Less than 6 months

4.0

Dynamics

Pros

I've relied on this system for more than ten years. It's reasonably intuitive to use, and I particularly like the accuracy of its reporting capabilities.

Cons

I find it frustrating when batches get stuck in unreleased mode or manual checks don't update vendor history.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

3

Functionality

8

H
Hemanshu

Architecture & Planning, 101-500 employees

Less than 6 months

2.0

MS Dynamics Review

Pros

My experience with this platform has been mixed. While it handles GL accounting well, its project management functionalities are limited. The system's reports are basic, requiring significant external data manipulation and custom report creation. However, it offers good value for the price.

Cons

Project management capabilities are severely limited, canned system reports are restrictive, and handling multi-currency financials is challenging without third-party solutions.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5