Anonymous
Not specified, 11-50 employees
More than a year
“Efficient product
Pros
The integration with other parts of Dynamics CRM is quite beneficial in terms of usability.
Cons
Setting up the software from a development perspective was quite cumbersome.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Karla
Banking, 500+ employees
More than a year
“Great Software!
Pros
I started using this software approximately two years ago, and initially, it posed a bit of a challenge. However, the more I interacted with it, the more I learned its intricacies.
Cons
It took me a while to get accustomed to it. It's definitely not the most intuitive software out there.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jaroth
Computer Software, 500+ employees
“Microsoft Dynamics a great tool for beginners
Pros
This software as a whole is tremendously helpful, especially for those starting their own companies. The tools and interface make it easier for employees to manage their time efficiently and be productive.
Cons
While there aren't many downsides to this software, I did find the interface a bit challenging for newcomers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Ramses Miguel
Education Management, 500+ employees
Less than 6 months
“A good accounting
Pros
Despite its initial complexity, using this software has made me feel like a proficient accountant. I've been using it for a few months now, finding it practical and valuable.
Cons
The main issue for me is the price. I find it a bit expensive, although the product itself is quite good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
“If you are a mid-small size organization. Look no further
Pros
Deployment is direct, thanks to a top-notch technical team to collaborate with. It's cost-effective, with comprehensive product documentation for self-help post-deployment. Support options are both easy to access and affordable.
Cons
Customization options were limited, which was my only gripe using it in our organization. You get what you pay for. MS Dynamics is great, though. It was affordable, but as our organization grew more complex, we had to explore other options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Terrell
Entertainment, 1-10 employees
More than a year
“A regular part of my job
Pros
What stood out to me about this software was how intuitive and accessible it was as a new employee. It seamlessly integrated into my daily tasks without requiring prior experience.
Cons
Technical support for troubleshooting had to be managed internally because Microsoft's support was a bit costly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mohammed
Business Supplies and Equipment, 51-100 employees
More than a year
“Honest review
Pros
Its primary design focus is empowering employees and enhancing productivity, which significantly simplifies our work.
Cons
It might not be the best choice for small businesses due to its somewhat high cost for startups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Zach
Hospitality, 11-50 employees
More than a year
“DynamicsSL!
Pros
We rely on this program for all our company records, from invoicing to payroll and managing contracts.
Cons
For some reason, double clicking can cause the entire system to malfunction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Janet
Plastics, 51-100 employees
More than a year
“Dynamics is great
Pros
Dynamics is among the better ERP systems I've used, offering more user-friendly features than traditional ERP systems.
Cons
I didn't find anything to dislike about Dynamics once I got used to it; all the features are accessible and direct.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Timothy
Farming, 500+ employees
More than a year
“SL may be a legacy product but provides solid value
Pros
I like the ability to develop custom software modules using their tools. We've created three robust modules that integrate well with core financial, project, and distribution modules.
Cons
It seems like Microsoft isn't investing much in the product anymore. The legacy VB.Net Windows client feels outdated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sari
Pharmaceuticals, 101-500 employees
Less than a year
“Poor time sheet system
Pros
There aren't many drawbacks, though the overall design and interface are fairly basic.
Cons
Features can be time-consuming, often miscalculating task hours after input. The notes field has limited space, which leads to abbreviations that can be confusing.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
RAJESH
Computer Software, 11-50 employees
“Microsoft Dynamics SL review
Pros
The finance and project accounting capabilities in this software are impressively powerful.
Cons
Finding technical resources for SL was more challenging compared to GP.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
4
Functionality
7
Mark
Computer & Network Security, 101-500 employees
More than a year
“Dynamics SL works for most
Pros
Microsoft Dynamics SL excels in tracking finance, services, human resources, and more, making it a good fit for many companies straight out of the box.
Cons
Microsoft Dynamics SL may not suit all companies; its usefulness is somewhat limited. I wish it were more flexible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rosie
Government Administration, 101-500 employees
Less than a year
“Project software with big learning curve
Pros
Dynamics SL is ideal for small to medium-sized organizations, handling budgets, forecasting, and both local and web-based analytics. Though feature-rich, it requires a designated expert due to its initial complexity.
Cons
This software has a steep learning curve. Expect to invest significant time in training before starting your projects with it.
Rating Distribution
Ease of use
1
Value for money
8
Customer Support
5
Functionality
3
Mary Love
Food & Beverages, 101-500 employees
More than a year
“Easy to use. Amazing software!
Pros
It's a software that's easy to use, allowing one to quickly familiarize oneself with its functions and tasks with minimal oversight.
Cons
So far, I can't think of anything I don't like about this product/software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Houssam
Retail, 51-100 employees
More than a year
“It is very helpful for my business
Pros
What I find most appealing about this product is its ease of use and its capabilities, which are highly beneficial for my business.
Cons
In my opinion, it's a bit pricey to make it fully functional. However, it's still a good product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
“The system is good for a smaller company. As our company has grown it has become difficult to use.
Pros
The initial setup isn't too daunting once you've received some training. Project setup versus general ledger management is particularly user-friendly.
Cons
The reporting functionality is quite limited without customization. We had to rebuild parts of it, thanks to our excellent internal support staff.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not specified, 11-50 employees
Less than a year
“This product helps a lot of larger contractors effectively.
Pros
Integration with various systems is a standout feature. You can embed forms directly into your website using iframes to streamline data retrieval into the CRM, which is cost-effective compared to custom API development.
Cons
It's a fairly expensive product compared to others available. But once you surpass that initial cost, it's a solid choice.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
10
Michelle
Not specified, N/A employees
More than a year
“We have been able to customize SL to make it work for our company needs
Pros
Retrieving data is effortless with quick queries and the export to Excel feature in this software.
Cons
Setting it up involves some programming effort to get all the system components working together.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Elizabeth
Not specified, N/A employees
Less than a year
“Great and reliable software!
Pros
The extensive customization options in Dynamics SL make it perfectly suited to our team's needs. With the backing of a leading industry name, its overall quality is exceptional.
Cons
The learning curve is steep due to its high degree of customization. However, it's an excellent tool otherwise.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Yolonda
Mental Health Care, 51-100 employees
Less than 6 months
“The program was hard to use
Pros
I liked that this program was affordable and offered a challenge to use. It was well-received in the office for stimulating our minds.
Cons
It was quite challenging to use. Many of us found it difficult to grasp. Hopefully, they'll release an easier version soon.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
8
Gerson
Not specified, N/A employees
More than a year
“Identify the modules you need and focus on that
Pros
The multi-company functionality is outstanding. This software is designed to boost productivity across financial and project deployments, facilitating seamless information sharing. It's scalable and particularly suitable for industries like professional services, government contractors, and distribution.
Cons
It requires substantial hardware resources, which might overwhelm small businesses. However, investing more here can yield significant rewards.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Holly
Construction, 51-100 employees
More than a year
“Have used Dynamics SL for around 8 years. Very comfortable with it and pretty easy to get use to.
Pros
Reporting features are excellent. I rely on weekly reports for tasks like payroll entries and commission data, finding the lookup screens in modules like Accounts Receivable and General Ledger direct and informative.
Cons
Different modules don't communicate with each other, necessitating multiple open windows to complete tasks. This occasionally slows down our servers and leads to crashes.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Jeff
Philanthropy, 500+ employees
Less than a year
“Tough to use, makes reconciliations a nightmare
Pros
One of the greatest benefits of Dynamics SL is its seamless integration with Excel, making tasks like journal entry copying and pasting highly efficient. It offers comprehensive subledger support and direct multi-company reporting, ideal for project-based accounting.
Cons
Dynamics SL frustrates me most with its handling of cash management and bank reconciliations. There's inadequate control over periods, leading to accounting confusion. The system isn't user-friendly, even after a year of experience. It relies heavily on third-party support, adding to consulting fees. The user group isn't very helpful either, suggesting superior organizations may use different software. Mastering the system's "hidden tricks" is valuable, but most users, even with an accounting background, need extensive training.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Jose
Management Consulting, 11-50 employees
More than a year
“Dynamic SL Review
Pros
Dynamics SL provides essential tools for managing service dispatch functions. Having used it since 2005, it remains one of the best software choices, particularly for combining service dispatch modules with robust accounting capabilities. Local dealer support has been instrumental in our long-term implementation success.
Cons
It hasn't kept up with modern technology. I'm unsure how much Microsoft invests in research and development for Dynamics SL. Accessing information across various screens is cumbersome when it should be easily accessible with a click. Service invoices aren't integrated with payroll, inventory, or purchasing, and there are frequent software bugs requiring third-party fixes.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
5
Functionality
3
Jennifer
Construction, 11-50 employees
More than a year
“Perfect for Project Based Accounting
Pros
It integrates seamlessly with our purchase order software (Sapphire Build) and fills the gap in detailed job costing left by our previous accounting software.
Cons
It lacks intuitive design and has minimal training support, plus it's not widely adopted.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
Hem
Automotive, 500+ employees
Less than 6 months
“Very Good
Pros
It's incredibly direct to use and offers excellent value for the money. Overall, it's a high-quality option for beginners and newcomers alike.
Cons
Fairly intricate, with subpar feature usability; could benefit from smoother functionality.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Angela
Legal Services, 1-10 employees
Less than 6 months
“Microsoft Dynamics SL
Pros
Microsoft Dynamics SL is user-friendly and provides a solid foundation for managing due dates and deadlines effectively.
Cons
Microsoft Dynamics SL seems quite pricey given its features. Considering the investment, I expect more capabilities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Michelle
Management Consulting, 1-10 employees
More than a year
“Microsoft Project Management
Pros
Microsoft Project Management software has long dominated the market with its powerful features. However, newer options offer similar capabilities with better user support and customer service, making them more accessible.
Cons
It's intricate, not direct, with inadequate customer support and comes at a high cost.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Allison
Philanthropy, 51-100 employees
More than a year
“Microsoft Dynamics SL
Pros
It's a reliable product I've been using it for over 17 years.
Cons
Hosted on a server rather than being cloud-based.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Desirae
Management Consulting, 1-10 employees
Less than 6 months
“Microsoft Dynamics SL
Pros
I like its integration with Office 365. While Microsoft Dynamics focuses on Sales, Marketing, and Service sectors, SL's strength lies in professional services. It's relatively easy to learn and navigate, offering robust data and reporting tools. While not as flexible as Salesforce, it's still a compelling choice.
Cons
Its adaptability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Kyle
Construction, 500+ employees
Less than 6 months
“Solid and dependable ERP that fits our business
Pros
It's dependable, flexible, and integrates smoothly with nearly any other solution in our IT setup, offering an intuitive experience.
Cons
While it covers 90% of our business needs, we often rely on ISVs to fill gaps. Generally, they integrate well but add another layer of management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Tanner
Real Estate, 1-10 employees
Less than 6 months
“Microsoft Dynamics SL - Review
Pros
Once you get the hang of navigating the software, using it daily is quite direct. Overall, it's a quality product with extensive customization options that cater to various business needs.
Cons
Its compatibility with other systems could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Yanli
Not specified, 1-10 employees
Less than 6 months
“Dynamic SL accounting
Pros
It's user-friendly and integrates seamlessly with Microsoft Excel. The ability to copy and paste data from Excel into Dynamics for data entry is incredibly convenient. The experienced and helpful customer service staff enhance the overall experience.
Cons
Reporting is a drawback. I often have to switch between Dynamics and Excel to manually create financial statements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Charlene
Philanthropy, 1-10 employees
Less than 6 months
“Microsoft Dynamics SL - Accounting
Pros
This system offers a direct menu-driven interface. It has both strong and weaker features, and I hope they are actively addressing the areas that need improvement.
Cons
Customizing reports is necessary; certain year-end reports require manual handling.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
ROBERT P
Management Consulting, 500+ employees
Less than 6 months
“Ms Dynamics
Pros
The ease of use and interface capabilities have been excellent. I've been using this product for over a decade and find it to be a superb business tool.
Cons
Steep learning curve.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Claudia
Philanthropy, 101-500 employees
Less than 6 months
“Dynamics
Pros
I've relied on this system for more than ten years. It's reasonably intuitive to use, and I particularly like the accuracy of its reporting capabilities.
Cons
I find it frustrating when batches get stuck in unreleased mode or manual checks don't update vendor history.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
3
Functionality
8
Hemanshu
Architecture & Planning, 101-500 employees
Less than 6 months
“MS Dynamics Review
Pros
My experience with this platform has been mixed. While it handles GL accounting well, its project management functionalities are limited. The system's reports are basic, requiring significant external data manipulation and custom report creation. However, it offers good value for the price.
Cons
Project management capabilities are severely limited, canned system reports are restrictive, and handling multi-currency financials is challenging without third-party solutions.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5