Total 38 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

53%

3

Stars

8%

2

Stars

8%

1

Stars

3%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not specified, 11-50 employees

More than a year

4.0

Efficient product

Pros

The integration with other parts of Dynamics CRM is quite beneficial in terms of usability.

Cons

Setting up the software from a development perspective was quite cumbersome.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K
Karla

Banking, 500+ employees

More than a year

5.0

Great Software!

Pros

I started using this software approximately two years ago, and initially, it posed a bit of a challenge. However, the more I interacted with it, the more I learned its intricacies.

Cons

It took me a while to get accustomed to it. It's definitely not the most intuitive software out there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Jaroth

Computer Software, 500+ employees

4.0

Microsoft Dynamics a great tool for beginners

Pros

This software as a whole is tremendously helpful, especially for those starting their own companies. The tools and interface make it easier for employees to manage their time efficiently and be productive.

Cons

While there aren't many downsides to this software, I did find the interface a bit challenging for newcomers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RM
Ramses Miguel

Education Management, 500+ employees

Less than 6 months

5.0

A good accounting

Pros

Despite its initial complexity, using this software has made me feel like a proficient accountant. I've been using it for a few months now, finding it practical and valuable.

Cons

The main issue for me is the price. I find it a bit expensive, although the product itself is quite good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not specified, 500+ employees

Less than a year

4.0

If you are a mid-small size organization. Look no further

Pros

Deployment is direct, thanks to a top-notch technical team to collaborate with. It's cost-effective, with comprehensive product documentation for self-help post-deployment. Support options are both easy to access and affordable.

Cons

Customization options were limited, which was my only gripe using it in our organization. You get what you pay for. MS Dynamics is great, though. It was affordable, but as our organization grew more complex, we had to explore other options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

T
Terrell

Entertainment, 1-10 employees

More than a year

5.0

A regular part of my job

Pros

What stood out to me about this software was how intuitive and accessible it was as a new employee. It seamlessly integrated into my daily tasks without requiring prior experience.

Cons

Technical support for troubleshooting had to be managed internally because Microsoft's support was a bit costly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
mohammed

Business Supplies and Equipment, 51-100 employees

More than a year

4.0

Honest review

Pros

Its primary design focus is empowering employees and enhancing productivity, which significantly simplifies our work.

Cons

It might not be the best choice for small businesses due to its somewhat high cost for startups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Z
Zach

Hospitality, 11-50 employees

More than a year

5.0

DynamicsSL!

Pros

We rely on this program for all our company records, from invoicing to payroll and managing contracts.

Cons

For some reason, double clicking can cause the entire system to malfunction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
Janet

Plastics, 51-100 employees

More than a year

5.0

Dynamics is great

Pros

Dynamics is among the better ERP systems I've used, offering more user-friendly features than traditional ERP systems.

Cons

I didn't find anything to dislike about Dynamics once I got used to it; all the features are accessible and direct.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

T
Timothy

Farming, 500+ employees

More than a year

4.0

SL may be a legacy product but provides solid value

Pros

I like the ability to develop custom software modules using their tools. We've created three robust modules that integrate well with core financial, project, and distribution modules.

Cons

It seems like Microsoft isn't investing much in the product anymore. The legacy VB.Net Windows client feels outdated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S
Sari

Pharmaceuticals, 101-500 employees

Less than a year

3.0

Poor time sheet system

Pros

There aren't many drawbacks, though the overall design and interface are fairly basic.

Cons

Features can be time-consuming, often miscalculating task hours after input. The notes field has limited space, which leads to abbreviations that can be confusing.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

2

R
RAJESH

Computer Software, 11-50 employees

4.0

Microsoft Dynamics SL review

Pros

The finance and project accounting capabilities in this software are impressively powerful.

Cons

Finding technical resources for SL was more challenging compared to GP.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

7

M
Mark

Computer & Network Security, 101-500 employees

More than a year

4.0

Dynamics SL works for most

Pros

Microsoft Dynamics SL excels in tracking finance, services, human resources, and more, making it a good fit for many companies straight out of the box.

Cons

Microsoft Dynamics SL may not suit all companies; its usefulness is somewhat limited. I wish it were more flexible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R
Rosie

Government Administration, 101-500 employees

Less than a year

2.0

Project software with big learning curve

Pros

Dynamics SL is ideal for small to medium-sized organizations, handling budgets, forecasting, and both local and web-based analytics. Though feature-rich, it requires a designated expert due to its initial complexity.

Cons

This software has a steep learning curve. Expect to invest significant time in training before starting your projects with it.

Rating Distribution

Ease of use

1

Value for money

8

Customer Support

5

Functionality

3

ML
Mary Love

Food & Beverages, 101-500 employees

More than a year

4.0

Easy to use. Amazing software!

Pros

It's a software that's easy to use, allowing one to quickly familiarize oneself with its functions and tasks with minimal oversight.

Cons

So far, I can't think of anything I don't like about this product/software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

H
Houssam

Retail, 51-100 employees

More than a year

5.0

It is very helpful for my business

Pros

What I find most appealing about this product is its ease of use and its capabilities, which are highly beneficial for my business.

Cons

In my opinion, it's a bit pricey to make it fully functional. However, it's still a good product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not specified, 51-100 employees

More than a year

4.0

The system is good for a smaller company. As our company has grown it has become difficult to use.

Pros

The initial setup isn't too daunting once you've received some training. Project setup versus general ledger management is particularly user-friendly.

Cons

The reporting functionality is quite limited without customization. We had to rebuild parts of it, thanks to our excellent internal support staff.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

A
Anonymous

Not specified, 11-50 employees

Less than a year

5.0

This product helps a lot of larger contractors effectively.

Pros

Integration with various systems is a standout feature. You can embed forms directly into your website using iframes to streamline data retrieval into the CRM, which is cost-effective compared to custom API development.

Cons

It's a fairly expensive product compared to others available. But once you surpass that initial cost, it's a solid choice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

M
Michelle

Not specified, N/A employees

More than a year

4.0

We have been able to customize SL to make it work for our company needs

Pros

Retrieving data is effortless with quick queries and the export to Excel feature in this software.

Cons

Setting it up involves some programming effort to get all the system components working together.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

E
Elizabeth

Not specified, N/A employees

Less than a year

4.0

Great and reliable software!

Pros

The extensive customization options in Dynamics SL make it perfectly suited to our team's needs. With the backing of a leading industry name, its overall quality is exceptional.

Cons

The learning curve is steep due to its high degree of customization. However, it's an excellent tool otherwise.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8