Total 38 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

53%

3

Stars

8%

2

Stars

8%

1

Stars

3%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not specified, 11-50 employees

More than a year

4.0
March 2022

Efficient product

Pros

The integration with other parts of Dynamics CRM is quite beneficial in terms of usability.

Cons

Setting up the software from a development perspective was quite cumbersome.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Karla

Banking, 500+ employees

More than a year

5.0
December 2021

Great Software!

Pros

I started using this software approximately two years ago, and initially, it posed a bit of a challenge. However, the more I interacted with it, the more I learned its intricacies.

Cons

It took me a while to get accustomed to it. It's definitely not the most intuitive software out there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jaroth

Computer Software, 500+ employees

4.0
November 2021

Microsoft Dynamics a great tool for beginners

Pros

This software as a whole is tremendously helpful, especially for those starting their own companies. The tools and interface make it easier for employees to manage their time efficiently and be productive.

Cons

While there aren't many downsides to this software, I did find the interface a bit challenging for newcomers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RM

Ramses Miguel

Education Management, 500+ employees

Less than 6 months

5.0
November 2021

A good accounting

Pros

Despite its initial complexity, using this software has made me feel like a proficient accountant. I've been using it for a few months now, finding it practical and valuable.

Cons

The main issue for me is the price. I find it a bit expensive, although the product itself is quite good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 500+ employees

Less than a year

4.0
September 2021

If you are a mid-small size organization. Look no further

Pros

Deployment is direct, thanks to a top-notch technical team to collaborate with. It's cost-effective, with comprehensive product documentation for self-help post-deployment. Support options are both easy to access and affordable.

Cons

Customization options were limited, which was my only gripe using it in our organization. You get what you pay for. MS Dynamics is great, though. It was affordable, but as our organization grew more complex, we had to explore other options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

T

Terrell

Entertainment, 1-10 employees

More than a year

5.0
February 2021

A regular part of my job

Pros

What stood out to me about this software was how intuitive and accessible it was as a new employee. It seamlessly integrated into my daily tasks without requiring prior experience.

Cons

Technical support for troubleshooting had to be managed internally because Microsoft's support was a bit costly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

mohammed

Business Supplies and Equipment, 51-100 employees

More than a year

4.0
November 2020

Honest review

Pros

Its primary design focus is empowering employees and enhancing productivity, which significantly simplifies our work.

Cons

It might not be the best choice for small businesses due to its somewhat high cost for startups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Z

Zach

Hospitality, 11-50 employees

More than a year

5.0
July 2020

DynamicsSL!

Pros

We rely on this program for all our company records, from invoicing to payroll and managing contracts.

Cons

For some reason, double clicking can cause the entire system to malfunction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Janet

Plastics, 51-100 employees

More than a year

5.0
July 2020

Dynamics is great

Pros

Dynamics is among the better ERP systems I've used, offering more user-friendly features than traditional ERP systems.

Cons

I didn't find anything to dislike about Dynamics once I got used to it; all the features are accessible and direct.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

T

Timothy

Farming, 500+ employees

More than a year

4.0
January 2020

SL may be a legacy product but provides solid value

Pros

I like the ability to develop custom software modules using their tools. We've created three robust modules that integrate well with core financial, project, and distribution modules.

Cons

It seems like Microsoft isn't investing much in the product anymore. The legacy VB.Net Windows client feels outdated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Sari

Pharmaceuticals, 101-500 employees

Less than a year

3.0
May 2019

Poor time sheet system

Pros

There aren't many drawbacks, though the overall design and interface are fairly basic.

Cons

Features can be time-consuming, often miscalculating task hours after input. The notes field has limited space, which leads to abbreviations that can be confusing.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

2

R

RAJESH

Computer Software, 11-50 employees

4.0
April 2019

Microsoft Dynamics SL review

Pros

The finance and project accounting capabilities in this software are impressively powerful.

Cons

Finding technical resources for SL was more challenging compared to GP.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

7

M

Mark

Computer & Network Security, 101-500 employees

More than a year

4.0
January 2019

Dynamics SL works for most

Pros

Microsoft Dynamics SL excels in tracking finance, services, human resources, and more, making it a good fit for many companies straight out of the box.

Cons

Microsoft Dynamics SL may not suit all companies; its usefulness is somewhat limited. I wish it were more flexible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R

Rosie

Government Administration, 101-500 employees

Less than a year

2.0
October 2018

Project software with big learning curve

Pros

Dynamics SL is ideal for small to medium-sized organizations, handling budgets, forecasting, and both local and web-based analytics. Though feature-rich, it requires a designated expert due to its initial complexity.

Cons

This software has a steep learning curve. Expect to invest significant time in training before starting your projects with it.

Rating Distribution

Ease of use

1

Value for money

8

Customer Support

5

Functionality

3

ML

Mary Love

Food & Beverages, 101-500 employees

More than a year

4.0
August 2018

Easy to use. Amazing software!

Pros

It's a software that's easy to use, allowing one to quickly familiarize oneself with its functions and tasks with minimal oversight.

Cons

So far, I can't think of anything I don't like about this product/software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

H

Houssam

Retail, 51-100 employees

More than a year

5.0
July 2018

It is very helpful for my business

Pros

What I find most appealing about this product is its ease of use and its capabilities, which are highly beneficial for my business.

Cons

In my opinion, it's a bit pricey to make it fully functional. However, it's still a good product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not specified, 51-100 employees

More than a year

4.0
April 2018

The system is good for a smaller company. As our company has grown it has become difficult to use.

Pros

The initial setup isn't too daunting once you've received some training. Project setup versus general ledger management is particularly user-friendly.

Cons

The reporting functionality is quite limited without customization. We had to rebuild parts of it, thanks to our excellent internal support staff.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not specified, 11-50 employees

Less than a year

5.0
March 2018

This product helps a lot of larger contractors effectively.

Pros

Integration with various systems is a standout feature. You can embed forms directly into your website using iframes to streamline data retrieval into the CRM, which is cost-effective compared to custom API development.

Cons

It's a fairly expensive product compared to others available. But once you surpass that initial cost, it's a solid choice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

M

Michelle

Not specified, N/A employees

More than a year

4.0
March 2018

We have been able to customize SL to make it work for our company needs

Pros

Retrieving data is effortless with quick queries and the export to Excel feature in this software.

Cons

Setting it up involves some programming effort to get all the system components working together.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

E

Elizabeth

Not specified, N/A employees

Less than a year

4.0
February 2018

Great and reliable software!

Pros

The extensive customization options in Dynamics SL make it perfectly suited to our team's needs. With the backing of a leading industry name, its overall quality is exceptional.

Cons

The learning curve is steep due to its high degree of customization. However, it's an excellent tool otherwise.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Y

Yolonda

Mental Health Care, 51-100 employees

Less than 6 months

3.0
January 2018

The program was hard to use

Pros

I liked that this program was affordable and offered a challenge to use. It was well-received in the office for stimulating our minds.

Cons

It was quite challenging to use. Many of us found it difficult to grasp. Hopefully, they'll release an easier version soon.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

8

G

Gerson

Not specified, N/A employees

More than a year

5.0
January 2018

Identify the modules you need and focus on that

Pros

The multi-company functionality is outstanding. This software is designed to boost productivity across financial and project deployments, facilitating seamless information sharing. It's scalable and particularly suitable for industries like professional services, government contractors, and distribution.

Cons

It requires substantial hardware resources, which might overwhelm small businesses. However, investing more here can yield significant rewards.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

H

Holly

Construction, 51-100 employees

More than a year

4.0
January 2018

Have used Dynamics SL for around 8 years. Very comfortable with it and pretty easy to get use to.

Pros

Reporting features are excellent. I rely on weekly reports for tasks like payroll entries and commission data, finding the lookup screens in modules like Accounts Receivable and General Ledger direct and informative.

Cons

Different modules don't communicate with each other, necessitating multiple open windows to complete tasks. This occasionally slows down our servers and leads to crashes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J

Jeff

Philanthropy, 500+ employees

Less than a year

2.0
November 2017

Tough to use, makes reconciliations a nightmare

Pros

One of the greatest benefits of Dynamics SL is its seamless integration with Excel, making tasks like journal entry copying and pasting highly efficient. It offers comprehensive subledger support and direct multi-company reporting, ideal for project-based accounting.

Cons

Dynamics SL frustrates me most with its handling of cash management and bank reconciliations. There's inadequate control over periods, leading to accounting confusion. The system isn't user-friendly, even after a year of experience. It relies heavily on third-party support, adding to consulting fees. The user group isn't very helpful either, suggesting superior organizations may use different software. Mastering the system's "hidden tricks" is valuable, but most users, even with an accounting background, need extensive training.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

J

Jose

Management Consulting, 11-50 employees

More than a year

1.0
September 2017

Dynamic SL Review

Pros

Dynamics SL provides essential tools for managing service dispatch functions. Having used it since 2005, it remains one of the best software choices, particularly for combining service dispatch modules with robust accounting capabilities. Local dealer support has been instrumental in our long-term implementation success.

Cons

It hasn't kept up with modern technology. I'm unsure how much Microsoft invests in research and development for Dynamics SL. Accessing information across various screens is cumbersome when it should be easily accessible with a click. Service invoices aren't integrated with payroll, inventory, or purchasing, and there are frequent software bugs requiring third-party fixes.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

5

Functionality

3

J

Jennifer

Construction, 11-50 employees

More than a year

4.0
September 2017

Perfect for Project Based Accounting

Pros

It integrates seamlessly with our purchase order software (Sapphire Build) and fills the gap in detailed job costing left by our previous accounting software.

Cons

It lacks intuitive design and has minimal training support, plus it's not widely adopted.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

10

H

Hem

Automotive, 500+ employees

Less than 6 months

4.0
July 2017

Very Good

Pros

It's incredibly direct to use and offers excellent value for the money. Overall, it's a high-quality option for beginners and newcomers alike.

Cons

Fairly intricate, with subpar feature usability; could benefit from smoother functionality.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Angela

Legal Services, 1-10 employees

Less than 6 months

4.0
July 2017

Microsoft Dynamics SL

Pros

Microsoft Dynamics SL is user-friendly and provides a solid foundation for managing due dates and deadlines effectively.

Cons

Microsoft Dynamics SL seems quite pricey given its features. Considering the investment, I expect more capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

M

Michelle

Management Consulting, 1-10 employees

More than a year

3.0
February 2017

Microsoft Project Management

Pros

Microsoft Project Management software has long dominated the market with its powerful features. However, newer options offer similar capabilities with better user support and customer service, making them more accessible.

Cons

It's intricate, not direct, with inadequate customer support and comes at a high cost.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5

A

Allison

Philanthropy, 51-100 employees

More than a year

5.0
February 2017

Microsoft Dynamics SL

Pros

It's a reliable product I've been using it for over 17 years.

Cons

Hosted on a server rather than being cloud-based.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

D

Desirae

Management Consulting, 1-10 employees

Less than 6 months

4.0
February 2017

Microsoft Dynamics SL

Pros

I like its integration with Office 365. While Microsoft Dynamics focuses on Sales, Marketing, and Service sectors, SL's strength lies in professional services. It's relatively easy to learn and navigate, offering robust data and reporting tools. While not as flexible as Salesforce, it's still a compelling choice.

Cons

Its adaptability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

K

Kyle

Construction, 500+ employees

Less than 6 months

5.0
February 2017

Solid and dependable ERP that fits our business

Pros

It's dependable, flexible, and integrates smoothly with nearly any other solution in our IT setup, offering an intuitive experience.

Cons

While it covers 90% of our business needs, we often rely on ISVs to fill gaps. Generally, they integrate well but add another layer of management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

T

Tanner

Real Estate, 1-10 employees

Less than 6 months

4.0
January 2017

Microsoft Dynamics SL - Review

Pros

Once you get the hang of navigating the software, using it daily is quite direct. Overall, it's a quality product with extensive customization options that cater to various business needs.

Cons

Its compatibility with other systems could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Y

Yanli

Not specified, 1-10 employees

Less than 6 months

4.0
January 2017

Dynamic SL accounting

Pros

It's user-friendly and integrates seamlessly with Microsoft Excel. The ability to copy and paste data from Excel into Dynamics for data entry is incredibly convenient. The experienced and helpful customer service staff enhance the overall experience.

Cons

Reporting is a drawback. I often have to switch between Dynamics and Excel to manually create financial statements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Charlene

Philanthropy, 1-10 employees

Less than 6 months

4.0
January 2017

Microsoft Dynamics SL - Accounting

Pros

This system offers a direct menu-driven interface. It has both strong and weaker features, and I hope they are actively addressing the areas that need improvement.

Cons

Customizing reports is necessary; certain year-end reports require manual handling.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RP

ROBERT P

Management Consulting, 500+ employees

Less than 6 months

5.0
January 2017

Ms Dynamics

Pros

The ease of use and interface capabilities have been excellent. I've been using this product for over a decade and find it to be a superb business tool.

Cons

Steep learning curve.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Claudia

Philanthropy, 101-500 employees

Less than 6 months

4.0
January 2017

Dynamics

Pros

I've relied on this system for more than ten years. It's reasonably intuitive to use, and I particularly like the accuracy of its reporting capabilities.

Cons

I find it frustrating when batches get stuck in unreleased mode or manual checks don't update vendor history.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

3

Functionality

8

H

Hemanshu

Architecture & Planning, 101-500 employees

Less than 6 months

2.0
December 2016

MS Dynamics Review

Pros

My experience with this platform has been mixed. While it handles GL accounting well, its project management functionalities are limited. The system's reports are basic, requiring significant external data manipulation and custom report creation. However, it offers good value for the price.

Cons

Project management capabilities are severely limited, canned system reports are restrictive, and handling multi-currency financials is challenging without third-party solutions.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5