Mid Market, 51-100 employees
“Simple yet powerful”
Pros
I find it very easy to use and powerful at the same time. The reporting capabilities are outstanding and whenever I need help, the customer support team goes above and beyond to assist me.
Cons
Haven't faced any real issues with how we're using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Uncomplicated setup process”
Pros
Set up process was not hard and having everything in one central hub makes life so much easier. It's organized our Purchase Orders and Accounts Payable processes beautifully. Our team absolutely loves how it centralizes and simplifies all our purchasing.
Cons
We've tried other solutions out there and honestly they felt pretty clunky compared to this one
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small Business, 1-10 employees
“Responsive staff”
Pros
Setting it up was surprisingly smooth and getting everyone onboard didn't cause headaches. I can pull the data I need easily. Purchase order management is where this really shines. Support team has been responsive and gives clear answers when I reach out.
Cons
Hard to get freelance colleagues on board with it though thats more about our internal processes than the software itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Simplfied my tasks”
Pros
Working with this has really simplified my daily tasks. The interface clearly displays what's been used versus what's left in my budget. The complete visibility and control over all spending is fantastic.
Cons
The search feature needs work. You have to spell everything perfectly or items won't show up in lists. Other than that, our IT team finds it works great with no other issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Small Business, 1-10 employees
“Creates POs automatically”
Pros
Creating purchase orders is so convenient since it happens automatically with just a few clicks from me.
Cons
Search function is frustrating because once you click on a PO to view it, you lose all your search results. If it's not the right one and you hit back, you don't return to your populated search grid and you have to start over.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 51-100 employees
Free Trial
“A simple dashboard for hassle-free orders”
Pros
The dashboard on PLANERGY is so simple that placing an order is a hassle free task. Also I can generate new purchase orders in moments by using a past order as a starting point or by selecting from a pre-made list. Plus reviewing orders, managing invoices and handling accounts payable has become a much simpler process.
Cons
I think the visual design of the platform could use a slight refresh but thats just my personal taste. Other than that I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“excellent reporting feature”
Pros
Really simple to handle and the reporting features are brilliant. Love how it captures every cost code without missing anything.
Cons
It would be great if the line items had alternating colors to make it easier to distinguish between different lines when I'm creating purchase orders with multiple items.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 101-500 employees
“Exceptional customer care”
Pros
Their support team is absolutely incredible and always there when you need them. Everything is available at one place, it's like having a command center for all our operations. The reporting features give us exactly the insights we need to make informed decisions.
Cons
I can't think of any major complaints about this system
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Easy to use software”
Pros
It is really user-friendly and Keith has been great at understanding what we need as a business. He's always there when we need help and provides excellent support.
Cons
There really isn't anything I dislike about this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Provides visibiity into operations”
Pros
It's very accurate. Plus, having better visibility into our operations has been a game-changer for tracking performance.
Cons
Nothing to complain about so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“guarantees we never lose track of anything”
Pros
Using it guarantees we never lose track of anything. We can monitor an order from the moment it's made through the approval chain and then track an invoice from the time we receive it until it is paid. We also really like how simple it is to create and approve orders and a major advantage is the constant visibility and control we have over our spending.
Cons
The only small feature I would suggest is being able to edit line items after they have been added to a document. But overall we are very pleased and content with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Law Practice, 11-50 employees
Less than 6 months
“makes procurement simple and effortless”
Pros
Planergy does a great job of making procurement simple. My favorite part is the smooth and effortless approval workflow. Overall the platform is very user friendly and easy for anyone to use.
Cons
Well the search function is one area where I feel like it could improve. Beyond that I cannot think of anything else as the platform feels very complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Simple to operate and web-based”
Pros
The entire system is simple to operate and is web-based so we do not have to worry about maintaining servers or installing any programs.
Cons
I don't have any issues as I have been happy with every aspect so far. But just a heads-up, if your team needs fewer than five user licenses, it might not be the most cost-effective choice since that's the smallest plan available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 500+ employees
Less than a year
“the best value for our budget”
Pros
I saw demos for several different purchasing systems. We chose this one because we required customized approval rules and custom fields on our orders and this software provided the best value for our budget. The platform runs well, the support team is effective and we even received a free upgrade to the latest version.
Cons
It would be great to have an inventory management feature included so we could properly track all received goods and handle warehouse operations directly within the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
