Total 17 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

12%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jeannie

Consumer Goods, 500+ employees

More than a year

5.0

A true lifesaver

Pros

Overall, using it to track expenses has been a smooth process. Employees receive their monthly spending limit and a virtual and physical card. They simply upload receipts into the system and if receipts aren't uploaded on time, the card locks. You can also flag spending above a certain amount. It's a great system for tracking employee expenses.

Cons

Setting up the system can be a bit tedious but once you're on board, it's very easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E
Erin

Medical Devices, 11-50 employees

More than a year

5.0

Excellent UI that saves time for our small team

Pros

It has been a great asset to our small business. With our team spread out geographically, Ramp makes collaborating on bookkeeping, expense reimbursements and expense reporting effortless. It integrates well with both our internal processes and external systems and is easy to use.

Cons

I wish the invoice and receipt email capture system supported more file types.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sonny

Accounting, 1-10 employees

Free Trial

3.0

Need to improve a lot�

Pros

I really enjoyed Ramp's platform and UI interface.

Cons

It was quite expensive compared to other options.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

4

S
Sarah

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

New user, and the platform is great!

Pros

The functionality is so simple and minimizes the need for excessive keystrokes. We're very happy with our decision to switch to this software!

Cons

I can't find anything I don't like about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Peggy

Accounting, 1-10 employees

More than a year

5.0

It has been a good tool

Pros

Capturing receipts and expenses is incredibly easy in this tool.

Cons

We don't have any complaints so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kathleen

Food & Beverages, 51-100 employees

Less than a year

5.0

Great for business trip management

Pros

Keeping track of company expenses is much easier now! I used it for the first time during a work trip to NYC. Normally when I travel, I have to track my expenses on the go so I can return and fill out a spreadsheet. With Ramp, I didn't have to worry about it, it kept all the information for me to reference later. This made my trip more enjoyable and productive.

Cons

So far everything is great. I love having all my expenses in one place instead of submitting them through a spreadsheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pankaj

Accounting, 500+ employees

More than a year

5.0

A fantastic and simple-to-use product

Pros

Ramp Card is incredibly helpful for tracking expenses. It simplifies bill, spend and travel management. It integrates seamlessly with accounting software and makes reconciliation easy. The platform offers cashback points and features such as easy usage, balance reconciliation and customized reports, making it one of the best business cards available.

Cons

I like everything about this system. However sometimes the support team takes a bit of time to resolve issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N
Nick

Real Estate, 51-100 employees

Less than a year

5.0

Get started with Ramp

Pros

Ramp is ideal for businesses. It simplifies uploading receipts, tracking mileage and categorizing charges to specific expense accounts. It functions smoothly and efficiently.

Cons

There's nothing wrong with Ramp at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sahar

Food & Beverages, 11-50 employees

Less than a year

5.0

small business friendly

Pros

Great customer support!!! very professional and helpful for my business. Ramp's flexibility and consistency in dealing with my financial plan have been fantastic.

Cons

More system updates would help keep up with customer needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ambri

Oil & Energy, 51-100 employees

Less than a year

5.0

Easy tool with great functions

Pros

Ramp is user friendly and offers an easy interface. The sync with NetSuite has saved my team and me a lot of time.

Cons

I haven't found anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pamela

Accounting, 51-100 employees

More than a year

4.0

Effective tool for expense and payment management

Pros

It has been so easy to use and very convenient. This tool also provides both virtual and physical cards.

Cons

It lacks budget control and purchase order (PO) management features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

6

Functionality

8

N
Nicholas

Research, 1-10 employees

More than a year

5.0

A product that simplifies spend management tasks

Pros

The email and text integration is useful for quickly attaching receipts and memos to purchases. Auto suggestions for memos learn as you go and simplify the process.

Cons

Sometimes the lag when uploading forwarded receipts slows down my workflow but I have very few complaints overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Lucien

Information Technology and Services, 101-500 employees

More than a year

5.0

The best tool for fast-growing businesses

Pros

This is a powerful tool with an extensive feature set, backed by an efficient team. It stands out from other tools with its flexible spend dashboards. Ramp cards can be issued in seconds, with built in triggers to prevent misuse if there's no valid receipt. Another helpful feature is the ability to email receipts to Ramp, where they are automatically matched with expenses, saving huge amounts of time. The Slack integration is fantastic and being able to approve/pay via Slack is a game changer.

Cons

The mobile app isn't the most easy one when looking for a simple view of reimbursements. Though it's improving I've often struggled to find outstanding or paid reimbursements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Telecommunications, 51-100 employees

More than a year

5.0

Ramp has spared us many headaches

Pros

Requiring receipts and memos to be recorded quickly has saved us countless administrative hours spent tracking down purchases. It's also solved the issue of lost receipts we faced with our previous, outdated system.

Cons

The only downside I have noticed is the number of salespeople calling from other companies trying to convince us to switch from Ramp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C
Cindy

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

No more need for bat

Pros

Our employees are receiving invoices in a timely manner, allowing for better company reporting and faster reimbursement requests.

Cons

Signing up new employees for cards is a bit confusing due to multiple methods. Also I'm not happy that one of my bank statements has to be uploaded manually each month as it's in a treasury account that isn't connected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

R
Robin

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

Ramp is incredible

Pros

The ease of use for cardholders is excellent. Employees can quickly take pictures of receipts in real-time and add memos and departments.

Cons

We can't upload transactions directly to QuickBooks Enterprise so I have to re enter every transaction manually.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K
Kelly

Entertainment, 101-500 employees

Less than a year

4.0

One of the best tool ive used

Pros

Ramp is the best system I have used to track credit card expenses and reimbursements. The ability to do everything via mobile especially while traveling, is fantastic, it allows me to report expenses in real time.

Cons

I don't have any problems with any of the features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8