Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KB

Karlo Bačić

iAudit d.o.o., 11-50 employees

Less than 6 months

5.0
February 2026

Excellent tool for auditors

Pros

Tickmark’s latest version delivers a big leap in productivity, especially for teams that want to work smarter with AI and fully online. The new AI features feel genuinely embedded in the audit workflow rather than added on top: they help with drafting work programs, suggesting procedures based on risk, and speeding up documentation in a way that still leaves the auditor fully in control. The result is a noticeable increase in efficiency across planning, execution, and review, particularly on repetitive or standardized parts of engagements. Since the tool is web-based there are no syncing issues or saving requirements. All work performed is automatically uploaded and available to all within the audit team. Online collaboration is also much smoother in this version. Real-time access, role-based permissions, and clear task tracking make it easy for distributed teams to work together without losing oversight or audit trail quality. The platform feels fast and reliable in the browser, so you can run engagements end-to-end without needing local setups or complicated IT support. One of the strongest aspects is the rich library of templates for different types of audit engagements (statutory audits, reviews, agreed-upon procedures, and more). These templates are well-structured, aligned with professional standards, and highly customizable, which makes it easy to standardize methodology across the firm while still adapting to specific clients and industries. Combined with the AI-assisted suggestions, they significantly reduce setup time for new engagements and help maintain consistency and quality in documentation. Overall, the new Tickmark version is a powerful upgrade for audit firms that want to modernize their workflows: smarter through AI, faster through better online collaboration, and safer through standardization via high quality templates.

Cons

No significant cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TF

Tomislav F.

Accounting, 1-10 employees

More than a year

4.0
July 2021

meets most regulations

Pros

It's a simple system that meets the majority of needs set by relevant regulations and audit standards.

Cons

Upgrades could be made in areas like the visual design, automatic updating between sections and the tools for adjusting text and layout within the program.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

6

DA

Devon A.

Accounting, 101-500 employees

Less than a year

5.0
July 2021

easy and welcoming

Pros

This program is simple and welcoming. It was a huge help for recording the work we did and outlining the process we followed.

Cons

The tools for adjusting the look of notes could be better allowing users more personalization. More customization would help the software fit a wider variety of jobs.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

MA

Marko A.

Accounting, 1-10 employees

More than a year

5.0
June 2021

Simple setup with progress tracking

Pros

Getting the platform running in our company was very simple because the entire setup is built to let you complete your work in the most simple manner. It also offers many ways to track progress and facilitate conversation among team members.

Cons

A few parts of the process are a bit complex for the person completing the work and could probably be made simpler.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

IK

Ivana K.

Accounting, 1-10 employees

More than a year

5.0
June 2021

fully digital audit

Pros

The system is simple and logical. It helped us move to a fully digital audit process and gave us a much clearer view of our team's workload. Every audit job can be tailored and is simple to handle.

Cons

There isn't really anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZJ

Zoran J.

Accounting, 11-50 employees

More than a year

5.0
June 2021

Very effortless to operate

Pros

It's very simple and easy to operate.

Cons

There are no drawbacks, this software is nearly flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10