Truss Payments Reviews

Pros

Truss Payments makes online business practical and worthwhile, with every transaction recorded right away.

Cons

Its commissioning approach makes every payment error-free.

Pros

It is easy and user-friendly to work with. There's no overall transaction cap or limit on an individual transaction making it a practical way for businesses to save time paying their contractors.

Cons

Currently, there's no way to send money in currencies other than Canadian dollars or to countries outside Canada.

Pros

Making and tracking payments is very easy and requesting and receiving them seems just as simple.

Cons

Payments are delayed before reaching recipients' accounts.

Pros

Using the product is easy and searching for or canceling transactions is simple. Our users have a smooth experience. The product has also advanced significantly since we started using it, with new functionality added regularly.

Cons

Integration posed no issues. The company welcomes product improvement suggestions and many of our ideas have been put into practice.

Pros

It's easy to move among the different functions, with navigation staying consistent from page to page. The business tools cover a real need: receiving client payments and sending payments to suppliers.

Cons

Some features are still being developed. In our case, QuickBooks integration is currently missing but is expected to become available soon.

Pros

I really appreciate how well organized the interface is. The user experience is genuinely refreshing compared to other tools I've used. It hits all the marks for what our team actually needs.

Cons

Haven't found any real downsides so far. Its perfect.

Pros

Customer service has been exceptional! They are always quick to respond and help! Of all the services we use, this one has the best support. The software is quite user-friendly and easy to work with, even for someone without an accounting background. They also keep making updates to improve and expand the services they offer.

Cons

I'd like to connect it with our membership platform, Nexudus. An integration would save me from manually matching paid invoices and help keep us as clients as our company grows in the years ahead. It would also be helpful to pause and edit payment plans, instead of canceling and reissuing one each time someone changes their membership or something similar.

Pros

We usually pay several vendors by wire transfer when the amounts are larger. It gives us a less expensive, simpler option than the banks offer.

Cons

A few vendors are unhappy with the payment delay on smaller amounts that can go through e-transfer though it hasn't been a significant problem.

Pros

Paying vendors with this tool has been really simple. I began using it for vendor payments and setting up my account was quick and easy. One of our vendors also told me the process was easy on their side. Since I'm usually at my computer, I can spot a payment that's due and take care of it in about a minute. That saves me from writing a cheque, mailing it and making sure it gets from my desk to the mailbox on time. The per-use fee is fair, too; a cheque, envelope and stamp cost about the same, before factoring in my time, effort and gas. It makes the whole process easier.

Cons

I had hoped to improve cash flow by getting paid sooner and cutting down on or avoiding, credit card payments and fees. So far, very few customers have paid through the tool, most still mail a cheque or ask to pay by credit card. The software also doesn't currently integrate with my accounting system so I have to paste the payment link into invoice messages which takes a bit more time.

Pros

Using it is simple, the support is excellent and customers can choose how they want to pay. It saves us time and I appreciate not having to collect customers' financial details, they're happy with it too!

Cons

It's a great tool and I'm looking forward to more options down the road, including lower prices for larger batches.

Pros

Easy and simple to use. I often hear people discussing their money-routing problems and recommending this, saying it has already solved them.

Cons

It doesn't support multiple companies yet.

Pros

Its nice having no payment limits when paying suppliers and artists. Something Interac eTransfer is unable to do. The tracking feature is great too letting both me and recipients see exactly where payments are in real time as they move between accounts. The overall user experience beats my online banking interface by a mile.

Cons

I wish I could use this for paying my US suppliers and artists but its not available there yet. I know they are working on expanding to the US though and once that happens I'll definitely start using it for USD payments like I already do with CAD.