Total 9 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Y

Yasha

Law Practice, 1-10 employees

Less than 6 months

5.0
October 2022

I think TrustBooks is definitely worth the money, especially for people who handle their own books.

Pros

Well I learned a lot about accounting when I started using this software. In the beginning I was not sure from where to start but the guides really helped. As I began entering numbers manually and followed the steps I figured things out.

Cons

TrustBooks software is quite advanced and it might not be the best choice for beginners who are not familiar with bookkeeping. However with a bit of basic research, it is possible to understand how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rene

Venture Capital & Private Equity, 1-10 employees

Less than a year

4.0
September 2022

It gives me more confidence than Trustpilot, very complete

Pros

I really like how professional and trustworthy they appear. Also it is a solid platform, easy to navigate and the customer service is quite good.

Cons

TrustBooks software could improve in terms of usability and corporate image and it could benefit from becoming a bit more faster too.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

D

Diana

Law Practice, 1-10 employees

Less than a year

5.0
January 2021

Trustbooks is reliable

Pros

Trustbooks is the best and reliable accounting software I have used! It makes tracking funds and reconciling very simple.

Cons

There is no option for a general checking account. I am looking to use this program instead of QuickBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Susan

Law Practice, 1-10 employees

More than a year

5.0
December 2020

Trustbooks Takes The Worry Out of Trust Accounting

Pros

The system is not at all complex that using it daily is a real pleasure. It is almost impossible to make mistakes in your trust accounting with this application. We are very satisfied with Trustbooks!

Cons

I am very much satisfied with Trustbooks platform and have no complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

PATRICIA

Accounting, 500+ employees

Less than a year

5.0
December 2020

Great software!

Pros

I like this software a lot. My partners and I suggest Trustbooks to other too because it is very quick and simple to use.

Cons

Sometimes it is a bit difficult to work on it due to network issue however I recommend having a strong Wi-Fi connection could resolve this issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Law Practice, 1-10 employees

More than a year

5.0
December 2020

Trustbooks software is user-friendly

Pros

Trustbooks is easy to use and ensures we stay compliant with trust account rules and regulations. Furthermore the support team is responsive and friendly.

Cons

It would be great to have a feature that shows whether a transaction has cleared the bank after reconciliation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Pamela

Legal Services, 1-10 employees

Less than a year

5.0
December 2020

Trustbooks will change your life!

Pros

I am very very happy that I signed up for Trustbooks. It has truly transformed how I manage my trust account as it makes reconciliation quite simple and quick. Ensuring my trust account complies with all Florida Bar rules was one of the most stressful parts of my practice but this tool completely takes care of that.

Cons

I would not mind if Trustbooks could send me a reminder email if I have not logged in each week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Barry

Accounting, 1-10 employees

More than a year

5.0
December 2020

Great Product

Pros

Trustbooks software is very user friendly. The reconciliation process is simple and the reports are easy to understand.

Cons

I did love to see a few minor navigation tweaks to make updating data a bit easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

Q

Quintina

Law Practice, 1-10 employees

Less than a year

5.0
December 2020

TrustBooks is a reliable product

Pros

This product is very easy to use. As a solo practitioner it has made my work much easier. The reconciliation process takes just minutes and the time I have saved is invaluable.

Cons

Honestly no changes are needed at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10