Uelz

Uelz Reviews

Total 8 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FD

Fabien D.

Financial Services, 11-50 employees

Less than a year

5.0
October 2024

excellent recurring card billing

Pros

Being able to manage recurring card payments through a simple, simple interface is a big plus.

Cons

We still need to build the integration between our system and Uelz to take full advantage of all the features available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

FD

Fabien D.

Financial Services, 11-50 employees

Less than a year

4.0
October 2024

simple screen for recurring credit card charges

Pros

Being able to handle all the recurring credit card charges through a simple, clean screen is exactly what I needed.

Cons

We really need to get our own system hooked up directly with Uelz so we can unlock everything it's capable of. Right now we're not using it to its full potential.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JM

Juanma M.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
September 2024

Monthly billing control shines

Pros

Since we mainly work with monthly subscriptions, being able to set the recurring charge for the same day every month helps us a lot with tracking income and knowing exactly when payments will arrive. We know all subscription payments come in together on the same day which makes everything much easier to manage.

Cons

If I had to mention one downside, I'd say the service setup section still needs some improvement especially when it comes to editing services after they've been created and similar adjustments. Still, it's a minor issue that doesn't take away from the rest of the benefits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Juanma M.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
September 2024

predictable cash flow helps!!

Pros

We operate mostly on monthly memberships. The fact that I can set every single recurring charge to hit on the exact same day each month has been a lifesaver. Now I can predict exactly when money will land in our account and all those subscription payments roll in together on one single day.

Cons

If I had to point out a downside I think the service configuration side could use some work. Once you create something making changes to it isn't as flexible as I'd like. But honestly that's a small thing that doesn't take away from all the good stuff.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AP

Albert P.

Management Consulting, 1-10 employees

Less than a year

5.0
June 2024

recurring payments without hassle

Pros

Handling recurring payments with Uelz has been one of the biggest improvements for us. Chasing clients every billing cycle used to be a real headache and now the whole process works much better and has reduced sales friction quite effectively. On top of that, whenever we've needed support, the Uelz team has always been attentive, friendly and very pleasant to deal with.

Cons

The product works well and performs exactly as it should which is reassuring especially when payments are involved. If I had to point out anything, it would be that sometimes you miss having certain features that would make the experience even better, like being able to modify plans directly instead of creating new ones from scratch or having lower SEPA fees. That said they're already working on both so I'm hoping to enjoy those improvements soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BB

Blanca B.

Computer Software, 11-50 employees

More than a year

4.0
June 2024

Billing fully automated

Pros

Building and maintaining our own recurring billing infrastructure would have taken far too much time and too many resources. With Uelz, we've been able to automate the entire recurring payment process across different payment methods without having to deal with manual, repetitive tasks every month.

Cons

Honestly nothing to complain about. Everything has been going really well and we keep finding more ways to get value out of it every day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AP

Albert P.

Management Consulting, 1-10 employees

Less than a year

5.0
June 2024

smooth recurring charges

Pros

The part of Uelz that stands out most to me is how smoothly it handles all those repeating charges. Chasing customers every month for payment used to be such a drag and now we've almost completely eliminated that awkward back and forth. It's made closing sales so much easier. Also anytime we've reached out with a question or a request, their people have been super nice and quick to help.

Cons

The tool does exactly what it's supposed to and does it well (and thank goodness they finally have a payment system that actually works haha). If I'm being picky sometimes I find myself wishing for little extras that would make the whole experience smoother like being able to tweak plans after they're made instead of building new ones from scratch every time. Lower fees for SEPA transactions would be nice too. But I know they're already working on both of those so I'm just waiting to reap the rewards soon.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BB

Blanca B.

Computer Software, 11-50 employees

More than a year

5.0
June 2024

Automated our monthly billing

Pros

We sat down and realized that trying to build our own system to manage recurring billing would eat up way too much time and money. Uelz took that whole load off our shoulders. It now handles all our monthly collection tasks automatically, works with different payment methods and I don't have to sit there doing the same boring manual work at the end of every month.

Cons

Nothing really.. everything's great to be honest. We keep finding more and more ways to put it to use every single day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10