Venn Reviews

Pros

Quick, helpful customer service. Easily the most convenient bank to use in Canada. It's also free where other banks usually charge which is great for startups.

Cons

Because it's so good, it doesn't have downsides.

Pros

Venn came through when a large international transfer went missing at my other bank. Their team managed to retrieve and recall the funds. The platform is incredibly advanced. Thanks to their support team!

Cons

I love it and have nothing bad to say.

Pros

Running my business has become noticeably easier with this software. Its virtual cards are especially useful for handling Meta ad spend. The fees are reasonable and choosing the monthly subscription means I avoid them altogether. Sending international wire transfers to suppliers is quick and simple, while Shopify payouts arrive promptly. For an online store, it gives me better control over my money.

Cons

No issues to report and I'm satsified with it!

Pros

The app is easy to navigate and setting up my account and managing transfers was quick. When I had a question, support responded promptly and resolved my issue.

Cons

It made a strong impression and I have no complaints.

Pros

Nothing good about it.

Cons

My Venn business account has been stuck in "under review" for a month, leaving me unable to access roughly $1,000 of my own money. I've requested a timeframe, the documents they require or simply a transfer to my bank but the responses have all been canned. I operate a small repair business in Abbotsford, BC and those funds are part of my working cash. I know compliance checks are necessary but keeping a customer waiting without a deadline or any updates is unacceptable. Venn, please let me know what information you need and when you'll release my money. Until this is resolved, small business owners may want to think twice about leaving their funds here.

Pros

Venn has been a really useful banking option for my ecommerce business. I earn cashback each month on purchases whenever I can pay by card and it also has a solid accounting feature plus a handy integration with accounting software. Customer support has been excellent too: they answer my questions or pass them to the team, then follow up once they have an answer or fix.

Cons

Direct debits from bank accounts aren't available yet though I was told that feature is on the way.

Pros

I get a quick reply whenever I have a question or concern. The platform is easy to work with and keeps receiving updates. I didn't understand how useful virtual cards could be until I created more than 60. They make it simpler for our staff to purchase things through our account instead of having to get reimbursed. The controls are helpful too, including options to lock cards and set limits. EFTs are also inexpensive.

Cons

I wish it offered cheque deposits and a way to set up pre-authorized payments for creditors. I dislike using cheques and I'm not comfortable giving someone access to my account to withdraw whatever amount they choose.

Pros

Whenever a problem came up, Taylor was consistently there to help and things were ultimately resolved. I also appreciated being connected online with a technician who guided me through finding and fixing the issue. I'm grateful for the help and wish the bank all the best.

Cons

After my most recent problem, I began to see it as an unprofessional online bank. Getting support can also take quite a while although a solution is eventually found.

Pros

It helped me set up my Corporation and open my first business account and their support was excellent throughout. I made a mistake by using different IDs on my Corporation paperwork and personal tax account which caused a problem when setting up my business tax account. They helped me get everything sorted. Replies came very quickly, including some on weekends which I didn't expect but found very nice.

Cons

I had trouble setting up my business tax account but they helped me sort it out.

Pros

Works really well for my business and I moved over from RBC. Managing cards is easy, phone-related hassles aren't an issue, support responds quickly, Interac fees are 0% and the plans are fair. QuickBooks connects well and they promptly let me decline interest when I asked. Highly recommend.

Cons

Thought about it and realised I don't have anything to add here.

Pros

The service is completely free and offers unlimited cashback rewards. Plus the whole platform feels very refined and well-built.

Cons

I do not have a single criticism. I am a huge fan of the entire team and my experience has been the best from the start