Total 14 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Shivam

Financial Services, 11-50 employees

More than a year

5.0
March 2025

Solved our revenue recognition issues

Pros

We have seen a huge improvement in how we handle revenue recognition and billing since we switched to Zenskar for both subscription and usage based pricing models. Plus it has eliminated a lot of manual work allowing us to focus more on our financial operations.

Cons

It is quite a powerful tool although tailoring it to fit our exact requirements took some time and effort. But thankfully the support team has been responsive and extremely helpful to us throughout the setup process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

S

sanket

Sports, 11-50 employees

Less than a year

5.0
October 2024

Transforming billing with better efficiency and customization

Pros

Zenskar has made our billing process much more efficient by letting us automate and customize pricing for our automation services which is important for meeting our clients specific needs.

Cons

Getting used to the switch took a bit of time but the continuous support has proven really useful in helping us overcome the initial challenges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

D

Danish

Information Technology and Services, 500+ employees

More than a year

5.0
October 2024

Simplifies billing with adaptable pricing

Pros

We are really happy with how Zenskar's billing software works. Plus it makes setting up credit notes, overages and minimum commitments easy and hassle-free.

Cons

It took a little time for us to fully get the hang of the platform but it was definitely worth it. Their support team is consistently available on Slack throughout the day to assist us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anugrah

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2024

Data integration got simple w this tool

Pros

Zenskar makes data integration a simple task. Also we can create customer details through the UI, API or pull them directly from HubSpot via our sandbox.

Cons

No problems so far as everything has been running smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anurag

Information Technology and Services, 101-500 employees

More than a year

5.0
October 2024

Highly adaptable billing and rev-rec automation tool

Pros

The integration with HubSpot and NetSuite was easy. Also it automated our billing and revenue recognition, automatically generating journal entries and syncing them with NetSuite saving us a lot of time by eliminating manual invoicing. Their support team is quick to respond and the best thing is that we can reach them via Slack, Zoom or email.

Cons

So far everything has been great with no complaints from our side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

R

Rudro

Information Technology and Services, 51-100 employees

More than a year

5.0
October 2024

No-code tool that has a great subscription model

Pros

We were struggling to manage our hybrid billing model like prepaid subscriptions + postpaid overages manually because no tool seemed to fit our needs. But Zenskar changed that by automating the entire process. Their no-code pricing builder is a game-changer allowing us to easily modify contracts and billing schedules without relying on engineering support. Also it has made our billing system more efficient and flexible and this saved us time and effort.

Cons

We have not run into any significant issues with the platform. One of the standout aspects has been its support team who quickly resolved all our queries through Slack, Zoom and email.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

D

Diptee

Banking, 500+ employees

Less than a year

5.0
October 2024

Fits all our billing needs with ease

Pros

Zenskar is pretty simple to set up. What I like the most is that it's fully customizable and not just limited to usage-based billing like other tools.

Cons

I cannot think of any major downsides. They have some amazing features planned for the future and I am looking forward to them. If I had to mention something it would just be the wait for those features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Saima

Education Management, 11-50 employees

Less than a year

5.0
October 2024

Easy to set up with great support during onboarding

Pros

The user interface is really easy to navigate and set up. One thing we love is how simple it is to configure.

Cons

Well the only challenge we faced initially was due to our lack of experience but the support team was always there to help guide us through those early stages.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Andrea

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

Taken our efficiency to the next level

Pros

Zenskar has proven simply the best for us. It is an incredibly easy to use tool that automates our complex billing processes without a hitch.

Cons

At first the number of features felt a bit overwhelming but it quickly became clear that this flexibility was exactly what we needed to scale and customize the platform to suit our needs. Plus it turned out to be really simple to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Sunraj

Information Technology and Services, 500+ employees

Less than a year

5.0
October 2024

Everything we need is in a single billing tool

Pros

The features and functionality are simply the best and the interface is very user-friendly. Also it integrates smoothly with your existing tech stack.

Cons

No complaints to report from our side as everything's been running smoothly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

S

Svetlana

Marketing and Advertising, 500+ employees

Less than a year

5.0
October 2024

Flexibility is one of the tool's best trait

Pros

Zenskar platform's flexibility in pricing allows us to create as many complex models as we need. And I also like how simple it is to use making it accessible for people who are non-tech.

Cons

We did face a few small issues but their support team handled them quickly and efficiently for us.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P

Premratan

E-Learning, 11-50 employees

Less than a year

5.0
October 2024

Usage-based billing has never been easier

Pros

It is extremely easy to use and setting up and managing different pricing plans is a simple task. What stands out to me is its flexibility as it integrates seamlessly with various payment gateways and offers great customization options for our unique business needs.

Cons

There was a slight learning curve at the beginning but I would not consider it a negative aspect.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

S

Snehal

Financial Services, 500+ employees

Less than a year

5.0
October 2024

Switching to a new billing tool was smoother than I expected

Pros

Zenskar gives us the flexibility to configure any pricing model and it brings together all the key features we need from billing to collections to usage tracking and revenue recognition. Their customer service is excellent too. And even after six months, they continue to support us and resolve any questions we have right away.

Cons

I thought we might run into some issues but to my surprise, the entire process from starting the pilot to migration and going live was completely smooth.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R

Raghav

Computer Software, 51-100 employees

More than a year

5.0
October 2024

Takes care of all our recurring payment and invoicing needs

Pros

Setting up Zenskar was pretty simple. We were quickly up and running with customized billing schedules and automated invoicing. The support we get via Slack is top-notch and the platform is easy to use, allowing our team to easily modify pricing, billing and contract terms.

Cons

So far I have not come across anything I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10