Zoho Books Reviews
Total 44 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars27%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Accounting, 51-100 employees
Free Trial
“Very user-friendly and neatly ordered
Pros
The interface is very user friendly. Also it's easy to move around and presents information in a neat, well-ordered way. Plus it keeps things simple so even those without accounting backgrounds can handle finances.
Cons
From my experience it lacks built-in payroll capabilities and depends on external add-ons which can feel less integrated and sometimes don't cover all payroll needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mathu k.
Food Production, 1-10 employees
Free Trial
“Packed with useful and powerful features
Pros
It is packed with useful features and overall feels quite powerful. In general I really liked it a lot. As it offers an extensive selection of invoice templates and tweaking them seems easy too. Plus they provide their own apps for most business needs and those tools appear to plug into this platform without much hassle.
Cons
After checking their community forum I noticed a number of replies were hard to follow which made me somewhat wary about how responsive and helpful their customer support might be.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“Mobile app runs quickly and polished
Pros
The mobile app runs quickly and feels polished and the logo is eye-catching. Overall it offers great efficiency and quality.
Cons
I am billed an extra fee when I convert uploaded documents into transactions which is a bad surprise.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
9
Cassandra D.
Alternative Medicine, 1-10 employees
More than a year
“incredibly easy and user-friendly
Pros
This app is incredibly easy to use, user friendly and it removes the stress from bookkeeping.
Cons
No complaints to share as I am really fond of this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10