Total 15 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Adrianna

Hospitality, 1-10 employees

More than a year

4.0
November 2024

Why Domo is a Game-Changer

Pros

One thing I appreciate is that it offers multiple forms to display data and a variety of options to create reports.

Cons

I found that many of its functions were simple to use, and we primarily used it for day-to-day sales tracking.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Aniruddha

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0
September 2024

Turning data into Insights

Pros

What stands out to me is its high level of advancement in Business Intelligence and visual insights. It allows me to make quick, impactful decisions by building custom metrics on a dashboard, which can then be integrated with ERP & SaaS products for my company.

Cons

In my experience, the data refresh feature is not fully reliable. On some occasions, it fails to refresh the data during the daily updates, and I have to wait for another day to see live data updates. While this is rare, I would really appreciate it if this issue could be permanently fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Marnie

Design, 1-10 employees

More than a year

3.0
September 2024

How useful is domo really?

Pros

The analytics are very easy for me to understand.

Cons

Some of the features are not very user-friendly and can be a bit confusing at times.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

S

Shivam

Medical Devices, 500+ employees

More than a year

4.0
June 2024

All in one package

Pros

Data visualization, such as graphs and tables, is something I value. It pulls data from my organization's CRM system and other sources, consolidating everything into one central place for viewing all relevant information.

Cons

Updates made in the source system take some time to appear in Domo, as the data does not flow through instantly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

A

Amir

Telecommunications, 500+ employees

More than a year

5.0
June 2024

Truly great app

Pros

For me, filtering through data and choosing the right platforms is an easy task. The process is very simple.

Cons

The user interface is great and easy to navigate, especially when it comes to filtering and customizing the data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dayna

Automotive, 500+ employees

More than a year

5.0
June 2024

Always a faithful fan!

Pros

The ease of use is a key factor for me. Any tool that requires extensive training isn't likely to be adopted easily, but Domo is flexible and efficient.

Cons

I'm not sure if it's an issue with Domo or our setup, but the list of reports we need is quite extensive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yuan

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2024

BI made easy for everyday use

Pros

DOMO serves as an integrated platform, combining data from various sources. This makes it easier for data scientists and analysts like me to conduct further investigations. The graphical programming tool (ETL) is another benefit, offering code-free development. The visualizations and dashboards are incredibly useful for our business intelligence activities.

Cons

Setting up the PDP policies is difficult, even with the dynamic PDP policy, as all the attributes require manual input. The help function could also be more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Security and Investigations, 500+ employees

More than a year

5.0
June 2024

Simplifying tasks with Domo

Pros

Synchronized data makes it easier for me to analyze across the different modules.

Cons

It took me some time to get the hang of it, but once I did, it became really enjoyable to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

R

rochelle

Import and Export, 500+ employees

Less than 6 months

5.0
June 2024

Powerful Reporting Features

Pros

Real-time data is incredibly valuable to me because it plays a crucial role in helping me meet service level agreements (SLAs) and maintain compliance.

Cons

It would be helpful if there were more detailed explanations of errors to better understand the issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M

Mariia

Computer Software, 500+ employees

More than a year

3.0
June 2024

Reliable BI tool for my team

Pros

As someone who specializes in ETL and Data Visualization, I find the cards and dashboards approach useful for developers and analysts to visualize and analyze data. Business users might find it a bit more complicated, but I have no trouble working with various data sources, scheduling pipeline updates and reports, setting up alerts, and managing data lineage.

Cons

Writing and debugging SQL code in the ETL pipelines is a complicated and time-consuming process. Also, cards are not very responsive to resizing. While Domo has a similar feature to Tableau's LOD calculations, it is not as flexible as DAX.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

7

B

Benny

Automotive, 500+ employees

More than a year

5.0
June 2024

Streamlining salesforce with Domo

Pros

The fact that Domo pulls data quickly from Salesforce is essential for our company. While Salesforce reporting is not great, Domo gives me everything I need.

Cons

Initially, it is not the easiest platform to navigate, but it's not too difficult to figure out once you spend some time with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Gunjit

Information Technology and Services, 500+ employees

More than a year

5.0
June 2024

My experience with domo

Pros

I find it to be a complete solution, handling everything from data extraction to building ETLs and creating dashboards.

Cons

Domo is quite expensive, and the higher management should take this into consideration when comparing it to other BI tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

E

Elian

Automotive, 500+ employees

More than a year

5.0
June 2024

Great product

Pros

By regularly reviewing my metrics, I can ensure that I am on track to achieve the goals I have set.

Cons

I only receive a report at the beginning of the day, not a second one at the end of the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Seema

Financial Services, 500+ employees

More than a year

3.0
June 2024

Ultimate reporting solution

Pros

I regularly use the available dashboards to review monthly performance.

Cons

There are some gaps in the seamless integration with other platforms, which could be improved.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Matthew

Staffing and Recruiting, 500+ employees

More than a year

4.0
June 2024

Solid BI Cloud Platform

Pros

The flexibility to quickly alter datasets via magic ETL, beast modes, and views, as well as control over the data displayed on dashboards, is something I truly value.

Cons

Sometimes, it takes a bit longer to complete a task compared to competitors like Tableau.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

6