Domo Software Reviews
Total 15 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Adrianna
Hospitality, 1-10 employees
More than a year
“Why Domo is a Game-Changer
Pros
One thing I appreciate is that it offers multiple forms to display data and a variety of options to create reports.
Cons
I found that many of its functions were simple to use, and we primarily used it for day-to-day sales tracking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Aniruddha
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Turning data into Insights
Pros
What stands out to me is its high level of advancement in Business Intelligence and visual insights. It allows me to make quick, impactful decisions by building custom metrics on a dashboard, which can then be integrated with ERP & SaaS products for my company.
Cons
In my experience, the data refresh feature is not fully reliable. On some occasions, it fails to refresh the data during the daily updates, and I have to wait for another day to see live data updates. While this is rare, I would really appreciate it if this issue could be permanently fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marnie
Design, 1-10 employees
More than a year
“How useful is domo really?
Pros
The analytics are very easy for me to understand.
Cons
Some of the features are not very user-friendly and can be a bit confusing at times.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Shivam
Medical Devices, 500+ employees
More than a year
“All in one package
Pros
Data visualization, such as graphs and tables, is something I value. It pulls data from my organization's CRM system and other sources, consolidating everything into one central place for viewing all relevant information.
Cons
Updates made in the source system take some time to appear in Domo, as the data does not flow through instantly.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Amir
Telecommunications, 500+ employees
More than a year
“Truly great app
Pros
For me, filtering through data and choosing the right platforms is an easy task. The process is very simple.
Cons
The user interface is great and easy to navigate, especially when it comes to filtering and customizing the data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dayna
Automotive, 500+ employees
More than a year
“Always a faithful fan!
Pros
The ease of use is a key factor for me. Any tool that requires extensive training isn't likely to be adopted easily, but Domo is flexible and efficient.
Cons
I'm not sure if it's an issue with Domo or our setup, but the list of reports we need is quite extensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yuan
Health, Wellness and Fitness, 500+ employees
More than a year
“BI made easy for everyday use
Pros
DOMO serves as an integrated platform, combining data from various sources. This makes it easier for data scientists and analysts like me to conduct further investigations. The graphical programming tool (ETL) is another benefit, offering code-free development. The visualizations and dashboards are incredibly useful for our business intelligence activities.
Cons
Setting up the PDP policies is difficult, even with the dynamic PDP policy, as all the attributes require manual input. The help function could also be more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Security and Investigations, 500+ employees
More than a year
“Simplifying tasks with Domo
Pros
Synchronized data makes it easier for me to analyze across the different modules.
Cons
It took me some time to get the hang of it, but once I did, it became really enjoyable to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
rochelle
Import and Export, 500+ employees
Less than 6 months
“Powerful Reporting Features
Pros
Real-time data is incredibly valuable to me because it plays a crucial role in helping me meet service level agreements (SLAs) and maintain compliance.
Cons
It would be helpful if there were more detailed explanations of errors to better understand the issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Mariia
Computer Software, 500+ employees
More than a year
“Reliable BI tool for my team
Pros
As someone who specializes in ETL and Data Visualization, I find the cards and dashboards approach useful for developers and analysts to visualize and analyze data. Business users might find it a bit more complicated, but I have no trouble working with various data sources, scheduling pipeline updates and reports, setting up alerts, and managing data lineage.
Cons
Writing and debugging SQL code in the ETL pipelines is a complicated and time-consuming process. Also, cards are not very responsive to resizing. While Domo has a similar feature to Tableau's LOD calculations, it is not as flexible as DAX.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
7
Benny
Automotive, 500+ employees
More than a year
“Streamlining salesforce with Domo
Pros
The fact that Domo pulls data quickly from Salesforce is essential for our company. While Salesforce reporting is not great, Domo gives me everything I need.
Cons
Initially, it is not the easiest platform to navigate, but it's not too difficult to figure out once you spend some time with it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Gunjit
Information Technology and Services, 500+ employees
More than a year
“My experience with domo
Pros
I find it to be a complete solution, handling everything from data extraction to building ETLs and creating dashboards.
Cons
Domo is quite expensive, and the higher management should take this into consideration when comparing it to other BI tools.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Elian
Automotive, 500+ employees
More than a year
“Great product
Pros
By regularly reviewing my metrics, I can ensure that I am on track to achieve the goals I have set.
Cons
I only receive a report at the beginning of the day, not a second one at the end of the day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seema
Financial Services, 500+ employees
More than a year
“Ultimate reporting solution
Pros
I regularly use the available dashboards to review monthly performance.
Cons
There are some gaps in the seamless integration with other platforms, which could be improved.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Matthew
Staffing and Recruiting, 500+ employees
More than a year
“Solid BI Cloud Platform
Pros
The flexibility to quickly alter datasets via magic ETL, beast modes, and views, as well as control over the data displayed on dashboards, is something I truly value.
Cons
Sometimes, it takes a bit longer to complete a task compared to competitors like Tableau.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
6