FiscalNote Reviews
Total 16 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars19%
3
Stars19%
2
Stars6%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wayne
Food & Beverages, 1-10 employees
Less than a year
“Simply the worse!
Pros
Voter Voice software worked just fine for our needs.
Cons
In the start I had no issues. However the company is really tone-deaf when it comes to exiting the platform. Our contract clearly stated one year of service for their VoterVoice platform which was on our payment. Since then they have been pressuring us to continue using a service we no longer need.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Sara
Marketing and Advertising, 11-50 employees
Less than a year
“Can't imagine working without it!
Pros
I really like FiscalNote's detailed government database especially its tracking and monitoring systems. The integration with other advocacy tools like CQ Roll Call and Voter Voice makes it even better for our policy, research and government affairs department. Plus with it we are able to spend more time on other projects instead of constantly collecting information.
Cons
It is pretty expensive but definitely worth the price if your company can afford it. And I just hope it will add more functions for its users soon.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
4
Functionality
6
Karen
Hospital & Health Care, 1-10 employees
More than a year
“Using it for over a decade and still love it
Pros
We have been using this program for over 15 years. Also it is very user friendly and I love the support staff as they are always responsive, smart and patient!
Cons
The newsletter template is easy to use but the anchor feature is tricky and I wish it was included as an option for broadcasting information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bre
Education Management, 500+ employees
Less than a year
“Not very impressive, but it works
Pros
FiscalNote was simply the best at helping us track all our grassroots advocates. They offered a variety of options to track and sort that I have not seen from other companies. Also it allows admins to run reports independently without needing to contact our account representative.
Cons
Well the design of the email messages of it was really basic and the pages you could create were not good at all. Writing a message was difficult and they did not even look good when sent. Plus nothing was optimized for mobile, so we got complaints from our younger advocates about how hard it was to use. Overall the whole process felt more complicated than it needed to be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
6
kevin
Machinery, 500+ employees
More than a year
“Meets all our expectations
Pros
It is highly customizable to meet the needs of public policy whether in the US, internationally or even at the state level. Overall it is very useful by providing actionable information.
Cons
Some features seem to wait for input from clients before they are developed. While the team is responsive I feel like it would be great if they could anticipate some client needs for the software more proactively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bradley
Government Relations, 1-10 employees
More than a year
“A strong product with so much potential
Pros
FiscalNote is easy to use and helps me keep track of my legislative outreach. Plus the ability to group our legislative tracking by issues helps us align legislation with our policy agenda and visualize how it matches up.
Cons
I do not like that it has been buying up other companies but they are not really integrating them. For example like VoterVoice and CQ into the broader FiscalNote platform. Plus the inability to export contacts is also frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jacob
Political Organization, 101-500 employees
More than a year
“Works fine!
Pros
It makes it easy for us to collaborate with coworkers and create large lists from alerts. When using it very little has slipped through the cracks.
Cons
The report generator is a bit clunky and does not offer much customization. Also I like it more if feature that builds mailing lists should have more customization options and be easier to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Jillian
Hospital & Health Care, 500+ employees
Less than a year
“Good but has a few issues
Pros
Ongoing alerts, visually appealing maps, user friendly interface, direct source to bills, custom reports, ability to share summary pages with non users and discovery alerts that catch good/relevant material. All these are just some of the features I love. Plus it even allows me to add my own bill summaries.
Cons
It is hard to search for enacted bills over a long period. And I wish there was a way to star or flag a bill as important so when updated bill alerts come through, it's clear which ones I should focus on first.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Ingrid
Health, Wellness and Fitness, 11-50 employees
Less than a year
“A really useful tool
Pros
The reading the tea leaves feature on any given bill's improves the chances of passing, tagging capabilities and member pages with all the info. Overall it has proven really helpful for me.
Cons
At times it is too slow like when I am toggling between pages or pulling reports.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Pauline
Government Relations, 101-500 employees
More than a year
“Does the job but better options are available
Pros
It is great for tracking state legislation. Also it helps us identify state bills that match specific criteria and sends email alerts about their progress through the legislature.
Cons
It is not as user-friendly as I wanted it to be. Also the site is hard to navigate.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
mike
Government Relations, 51-100 employees
More than a year
“Works as I expected
Pros
It has a simple layout, shareable pages and the ability to store documents or links related to specific issues. In short it meets my expectations.
Cons
Well it costs a lot given our budget. And at times it does not provide the latest legislative updates like when a Governor signs or vetoes a bill.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
E-Learning, 51-100 employees
More than a year
“A complete product
Pros
This is one of the best tool for tracking bills across the country. Also it has great collaboration tools for sharing updates and staying connected within our team.
Cons
Some parts of the software are tricky to figure out like setting up search terms for alerts. But once it was set up, I find it easy to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Julian
Health, Wellness and Fitness, 101-500 employees
More than a year
“The best!
Pros
The overall Government Relations Management capabilities of FiscalNote really set it apart from the competition. Me being able to easily track my actions and those of my team means we can see when contacts have been made with an office and work together, even when we are not in the same physical location.
Cons
Well I will love to have the option to attach documents to individual actions. For example being able to attach a support letter to an action when I have sent that letter.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Kevin
Government Relations, 500+ employees
More than a year
“Easy to customize
Pros
It is very versatile and can be scaled to fit our individual client needs.
Cons
Nothing really. It works well for our office needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Will
Education Management, 101-500 employees
More than a year
“Packed with all the necessary features for our work
Pros
Well it has lots of great features. Also it provides necessary information about legislation, elected officials, staffers and more. It makes it easy to generate regular reports for our board and others in the organization. We also use it to track lobbying for federal reporting requirements.
Cons
I like to see more filters and options for exporting information. For example being able to export data to an Excel file with separate columns for the state, elected official and bill.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Brian
Government Relations, 11-50 employees
More than a year
“An amazing program
Pros
It is the first Government Affairs legislative tracker with a comprehensive state level database. Plus the staff responds quickly and is very receptive to user feedback. Overall it provides excellent service and has a great mobile app too.
Cons
There is nothing I dislike about this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10